This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact was repairing a 2009 Hyundai Sonata. While driving various speeds, the ignition would inadvertently restart while the vehicle was in motion. The starter motor could be heard re-engaging. The driver was able to drift to the side of the road, shifted the gear into neutral, and restarted the vehicle correctly. After several minutes of normal operation the failure recurred. The vehicle was taken to an independent mechanic and then to a dealer where it was diagnosed that a new key cylinder and ignition switch needed to be installed. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 48,000. Updated 04/12/17
The contact owns a 2009 Hyundai Sonata. The contact state that the vehicle hesitated to start and once it did, the instrument panel lights and the head lights failed to operate. The vehicle was taken to the dealer. The technician diagnosed that the ignition lock cylinder was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 59,000.
Ignition is sticking, key will not turn on the auto. In 2011 we started having trouble with the ignition on the car. We had been to the dealer for them to spray, recut the key and each time it was a temporary fix. In August of 2011 they replaced the ignition switch. Again we had some problems with the key not wanting to start the car. In 2013 we went back to the dealer for them to recut keys, and fix the ignition because the key was not turning the car on, yet again. In 2014 the car was stranded in a parking lot after the car was at the dealer for them to fix the ignition problems. They cleaned the ignition out again. We had to call a lock smith to come and work on the ignition to get the car started. This fixed the car for about 3 months. Again the car was stranded at a business. We called the lock smith again and this time it had to be towed to the dealer for repairs. To date: We have been to dealers 15+ times for work on or repair to the ignition. Other aspects like the locking mechanism, or other parts that are involved in making the key turn has never been addressed, I am told that the cost will be 250.00+ for an issue that started before the warranty ran out.
- Owens Cross Roads , AL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- West Harrison, NY, USA