This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a brand new 2008 Hyundai Sonata in November of 2007. I received a letter in the mail back in early 2008 about the recall on the airbag sensor. I took the car in a number of times and the dealership said there was no issue. I took the car in another time and the dealership saw the defect. What happens is the passenger airbag will come on saying the passenger airbag is off, even if there is an adult over 150lbs sitting in the seat in the up-right position. The dealership sent the seat to some place in California to be fixed and then was returned after three days. I got the car back and I was still having the same issues. I took the car back to the dealership again a number of times to get the issue fixed. I showed them pictures and videos but they told me there was no issue with the airbag. My sales-woman suggested that I file the lemon law on the car. She said that as long as I was still under the warranty that I would be eligible for the lemon law. I called the hotline number she gave me and they said I just missed the deadline by one month. The rep for the lemon law said I had two years plus 60 days to file. My deadline would of been January of 2009. I called the hotline in February of 2009. They referred me to the BBB auto line. The only thing BBB did for me was contact Hyundai to set up an appointment with me for the district parts manager to look at the car. The first appointment was given to me with two days notice. I called the dealership to let them know that I was not able to make the appointment on such short notice. I am a manager of a store and I work 9am-6pm everyday except sundays. I was told that Hyundai would schedule another appointment with me but I have yet to hear from them. I was also told that the district parts manager would not arrive before 9:30am and the dealership closes before I would have a chance to get there in the evenings and they are closed on sundays. I also recently found two more recalls issued for my car for the headlights.
I T boned a another person front end of car was completely smashed in my car was totaled. My airbag sensor was checked at the North little rock service hyn Sonata. 2008 it was cleared and said to be ok..my air bags did not deploy. The police were surprised they did not go off considering my whole front end was smashed and move backwards a good 2 feet completely across my front end they made note of it in the report and did my insurance company. I did not seek medical attention. The next couple of days my neck was tight..
The contact owns a 2008 Hyundai Sonata. The contact turned the ignition on and the "passenger air bag off" warning indicator illuminated on the instrument panel. In addition, the "fasten seat belt" warning indicator illuminated while the front passenger seat belt was worn by an occupant. The failures occurred intermittently. The warning indicators remained illuminated until the engine was turned off. The vehicle was taken to an authorized dealer. There was a recall under NHTSA campaign id number 08V161000 (air bags). However, the VIN was excluded from the recall defect. The vehicle has not been repaired at this time. The failure mileage was 70,443. The VIN was rejected from the system which will be updated upon receipt of the safety complaint form.
The contact owns a 2008 Hyundai Sonata. The contact stated that he took his vehicle to the dealer for inspection because he received recall notice # 08V161000 (air bags). Upon inspection the technician did not make repairs, because he could not identify a failure. However after inspection he noticed that the passenger front air bag sensors misclassified an adult as a child. As a consequence in a situation that warrants, the air bags may fail to deploy. The dealer was recontacted, but no assistance was provided. The failure mileage was 8000. The current mileage was 10,000.
44 times the passenger air bag light has stayed on with a passenger in the seat(6-17-08/7-22-09) Hyundai co. Has repaired attempted to repair the problem Aug, 08, but the problem still exists. I must turn the engine off and restart the veh.. to clear the problem. Very concerned for safety reasons.
- Dinuba, CA, USA
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We have a 2008 Hyundai Sonata and we have had this vehicle in the shop 5 times for the same defects. The passenger air bag light unless you sit completely still in the seat it will not come on. They supposedly fixed it the last time it was in but shortly after we got it back it started doing it again, another problem is there is a noise under the front end and every time it hits bumps it sounds like something is broke.
The air bag system stays off when my wife (120 pounds) is seated in the front passenger seat about 50% of the time. When first taken to a dealership with my wife, they refused to do anything because the warning light did not go on. The problem still continued. Another dealer sent the seat to California to be repaired in March 2009. The problem still persists. Now, hyundaiusa wants me to return to the dealership again with my wife or someone of similar stature. This time, a Hyundai regional representative will be present. Hyundai usa Consumer Affairs would not give any more information on what the process is if the problem persists thereafter nor would they give me the name and/or contact information of the anyone to speak to. They said they would forward on my case and I may or may not be contacted by someone at Hyundai usa with answers to my questions. Otherwise, I just have to wait to hear what the Hyundai rep has to say when my appointment is finally scheduled. Currently, waiting to hear from the dealer.
The contact owns a 2008 Hyundai Sonata. In November of 2008, the vehicle was repaired according to NHTSA campaign id number 08V161000 (air bags). After a couple of days, the sensor was turning the air bag off whenever an occupant would sit in the passenger seat. The manufacturer could not locate the failure or provide assistance. The contact feels that this is a major safety issue because when his children are seated in the vehicle, the sensor shuts off the air bag. This could be fatal in the event of a crash. The current mileage was 24,000 and the failure mileage was unknown.
The contact owns a 2008 Hyundai Sonata. Everytime the vehicle is driven, the air bag indicator illuminates and will not dim. The failure has occurred at least seven times. The dealer could not determine the cause of the failure. The contact is concerned that the air bags will not deploy if a crash occurred. The failure mileage was 11,600. Updated 12/1/08 the would always replace a sensor, but the problem remained the same. Updated 12/05/08.
The contact owns a 2008 Hyundai Sonata. While driving approximately 20 mph on normal road conditions, the air bag warning indicator illuminated on the instrument panel intermittently. The vehicle was taken to an authorized dealer and they stated that the failure was related to the frontal passenger air bag sensor. Through research, the technician discovered NHTSA campaign id number 08V161000 (air bags). The vehicle was repaired for the recall defect; however, the remedy did not properly correct the safety defect. The contact was concerned of the safety risk involved. The current mileage was 7,655. Updated 11/28/08 the consumer stated when he wife sat in the passenger seat the air bag light stayed on. Updated 12/02/08.
2008 Hyundai Sonata has a recall for the passenger air bag light. The consumer stated when his wife sat in the passenger seat, the air bag light remained illuminated. The dealer wouldn't honor the recall because when the consumer sat in the passenger seat, the air bag light went off. The consumer stated he weighed 175 pounds and the recall letter clearly stated that the problem with the air bag light pertained to smaller adults.
The contact owns a 2008 Hyundai Sonata. The contact stated that when an occupant is seated in the front passenger seat, the air bag light illuminates and will not dim. She took the vehicle to the dealer and they sent the cushion seat to the manufacturer in California for repair; however, the failure still persists. The dealer was also unable to remedy the failure. The failure mileage was 15,200.
The contact owns a 2008 Hyundai Sonata. The contact noticed that the air bag warning light would constantly illuminate on the instrument panel when his small statured wife sat in the front passenger seat. The vehicle was repaired twice according to NHTSA campaign id number 08V161000 (air bags). Both remedies have been insufficient in properly repairing the failure. The manufacturer did not provide any assistance. The failure and current mileages were 7,000.
Recall notice for 2008 Sonata Hyundai on front passenger side air bag. Consumer states that the dealership told him not to bring the vehicle in unless he was experiencing problems with air bags.
The contact owns a 2008 Hyundai Sonata. Intermittently, when the contact's 106 pound wife is seated in the front passenger seat, the air bag light dims and then illuminates again, as if no one is in the seat. This incident has occurred three separate times. The vehicle has been taken to the dealer twice, but with no resolution. The vehicle was repaired according to NHTSA campaign id number 08V161000 (air bags); however, the failure persists. The current mileage was 7,400 and failure mileage was 100. Updated 09/13/08. The dealer replaced the air bag module.
The contact owns a 2008 Hyundai Sonata. The contact received a safety recall notice for NHTSA campaign id number 008V161000 (air bags). He was informed that they would not inspect the vehicle or schedule an appointment unless his wife came with him to sit in the passenger seat. The contact spoke with the Hyundai customer assistance center and they agreed that his wife had to be present. He stated that the air bag failure was intermittent. The current and failure mileages were 2,700. Updated 09/10/08. Updated 09/11/08
The contact owns a 2008 Hyundai Sonata. The front passenger side air bag light illuminated intermittently. The air bag light indicated that the air bag was deactivated. The dealer stated that the passenger may not weigh enough to activate the air bag feature. The contact's wife is the only passenger that sits in the passenger seat and she weighs 135 lbs. The VIN was verified, but appears to be invalid. The engine size was unknown. The failure mileage was 10 and current mileage was 2,600. Updated 03/04/08. The consumer stated the vehicle vibrates at the speed of 40 to 45 miles per hour. Updated 03/04/08
The contact owns a 2008 Hyundai Sonata. When a passenger is seated in the passenger seat, the air bag light dimmed. The passenger weighed 105 lbs. The dealer stated that the air bag remains off because of the weight of the passenger. While driving 40 mph, the vehicle shook and made a noise. The dealer stated that the failure was caused by a torque converter shutter that was causing the transmission to shift into overdrive. No repairs were made because the dealer stated that the failure was a fuel economy feature and the repair was not allowed. While driving 50 mph, the contact heard a lot of wind noise. The failure mileage was 186 and current mileage was 1,900.
A D V E R T I S E M E N T S
- North Port, FL, USA