This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front driver side door handle has came off and so has the passenger side. The inside door handle on the driver side has came off and the driver side door is totally inoperable. This S a total safety hazard in the event of an emergency, a car crash god forbid or even the car catching fire. Getting to safety would be very difficult. I cant afford to continuing fixing an issue that is defected to begin with. The brake lights doesn't illuminate all time when engaged and my air bag lights are on and my car sways in the back due to the control arm being rusted
Front driver's door handle and front passenger's door handle have fallen off. To get into car to drive anywhere I must climb through car from back seat. Recalls do exist for later years of this make and model.
The contact owns a 2008 Hyundai Sonata. While the contact's son was driving or making turns at various speeds, an abnormal thumping noise was heard and the rear of the vehicle shimmied. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the rear control arm was rusted. The dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 90,000.
This evening at our local news channel wflx I saw a story about Hyundai Sonatas's door handles falling off.this lady had all 4 outside door handles break off. The news station said Hyundai told them this is an isolated case. Not true. I have replaced all outside door handles and two of the inside handles on my vehicle. Just like the one the news showed. My sister in law who lives in jacksonville fl. Had the same issue. So it's not an isolated issue. First time my door handle broke. I took it to my local Hyundai dealer (napleton's Hyundai) and it cost me $600 to get it fixed. Since then I've been fixing it myself. Guess what, the door handle broke off again. This will be my 5th time fixing the door handles. Someone needs to look at this issue. If you need a picture I can upload one tomorrow. Thanks for your time.
A couple of weeks ago, my driver-side inner door handle began to become loose and pop out. It is still partially functional so that I can open the door from the inside. The other day, the exterior door handle broke off when I was opening the car door. I now have to enter from the passenger side. Nothing traumatic happened to cause this, and I don't use excessive force on my door.
- Virginia Beach, VA, USA
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Exterior door handles are shearing off. Left rear door handle came off on 4/24/2016. Right front door handle came off today 11/29/2016. Handles both came off when I pulled on them to open the door. No unusual force involved. Handles are completely plastic. Shear point is narrow piece which connects handle to interior connector to door latch. I have never before heard of car door handles failing.
Rear driver side door handle found lying on the ground with plastic extension that activates door latch broken--had fallen inside door. Three weeks later, front passenger side door handle experienced identical failure. Purchased replacements from local Hyundai dealer in each case. They did not acknowledge what is obviously a systemic design failure. Obvious safety issue due to inability of emergency responders to open door from outside in case of occupant incapacitation.
While driving on the Ohio turnpike, the driver's sunvisor dropped down from the upright position and partially blocked my forward vision. Subsequently the passenger side also refused to stay in the upright position. When I consulted with the dealer I was informed that I was 4 months out of the warranty period. I then contacted Hyundai customer assistance and received a case number and was also told that the warranty did not apply. I was also told that I could have the parts replaced and apply to them for reimbursement but that there was no guarantee that I would be reimbursed for the parts or the replacement. I have since seen a Hyundai technical service bulletin for 2008my Hyundai Sonata sunvisor replacement (service campaign T97) dated November 2009 which states that it applies to the western, SC, and southern regions only. Since it's description states "on some 2008 Sonata vehicles, the sun visor may not stay in the stored (up) position. This bulletin provides the service procedure to replace the sun visor assemblies." Applicable production date range, March 6, 2007 to January 10, 2008. Since my vehicle was built January 02, 2008 this would apply if I lived in any of those states (which I do not). Since this a not only a defective assembly but a serious safety issue, I fail to see why this should be limited to only those regions and not to all areas. At the very least it should be handled as a customer satisfaction issue even past the warranty period.
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- El Cajon, CA, USA