This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Hyundai Sonata. The OCS (air bag detection system) in the front passenger seat was improperly repaired by the dealer due to a recall. The air bag light does not detect when the seat is occupied. The contact believes that the passenger side air bag will not deploy in the event of a crash. The current mileage was 32,800 and failure mileage was 30,029.
My husband notice the passenger airbag light was coming on and going off as we were going down the highway at around 20,000 miles. This happened many times for both my husband and myself. I brought the car into 2 different dealers and was told they can't duplicate the problem. Since we didn't notice it happening until we were going down the highway for at least a half hour, I wasn't surprised that it didn't happen while test driving it at slower speeds in town. Since it didn't happen for the dealers, and the ABS light in the instrument panel didn't come on when it happened, there was nothing they could do. Now that the vehicle is out of warranty at 66,000 miles, both the passenger ABS light and the instrument light have come on and won't go out. I also noticed that the passenger seatbelt light was flashing when my husband had his seatbelt on and buckled. I am bringing it to the dealership to see if this will be fixed under warranty but am sure they will say it's not covered and will cost me.
I received a recall notice for passenger side air bag activation defect on my Hyundai Sonata 2007. I was advised that if I have this defect I should contact local dealer and make an appointment to get it fixed. I called local Hyundai dealer in burlington Vermont and they gave my an appointment for Dec. 31, 2008 at 8:00 am. I brought my car to dealer ship. I was told that they need the proof of I am having this problem of not activating the air bags. They need the person with me to show them that it does not work while person is in the car seat. I told them how come you did not tell me when I made the appointment also there is nothing mentioned about me proving it in the notice for recall. I was told that person with whom I made the appointment was not aware of the policy. I was told that it will take two weeks to fix the problem. I was told to bring the car back on Monday Jan. 5, 2009 and they will work on the car at that time. I told the dealership rep. That I can not keep taking time off from my work to get this safety problem fixed. The dealer rep. Agreed to make arrangement to get the car to dealer ship from my home on Monday Jan. 5, 2009. My concern is many people will just live with defect instead of getting it fixed because of road block from the dealer ship.
The contact owns a 2007 Hyundai Sonata. The contact stated that the air bag indicator remains illuminated even when the front passenger seat is occupied. He received a recall notice for NHTSA campaign id number 08V161000 (air bags). The dealer kept the vehicle for three days. They removed the seat and sent it to the manufacturer for repair. The vehicle was returned to the contact and the air bag indicator remained dim for at least a week. The failure recurred and the dealer would not return his call for approximately three weeks. The failure mileage was 53,000.
The contact owns a 2007 Hyundai Sonata. When a passenger who weighed 130 pounds occupied the front passenger seat the air bag warning light illuminated indicating that the air bag was inoperative. The warning light improperly identified a small stature adult as a child in the front passenger seat. The failure to properly identify the passenger could result in injury or the air bag not deploying when necessary. After the failure occurred he received recall notice #08V161000 for the air bags. The technician replaced the seat and immediately the failure recurred. The manufacturer did not provide any assistance. The vehicle has not been properly repaired. The failure mileage was 6,500 and the current mileage was 8,000. Updated 01/14/09. Updated 01/15/09.
- Boynton Beach, FL, USA
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Since I purchased my 2007 Sonata, the passenger airbag light will intermittently stayed illuminated when a small adult is in the front passenger seat. In the month of October I received the recall notice 08V161000 (airbags) and immediately called the dealer to schedule an appointment to have this fixed. When I arrived the service manager had another employee sit in the passenger seat. The light went off so they said nothing is wrong. When I got home, I called the Hyundai customer assistance center and explained my situation. They informed me that the dealer should have told the this problem may happen when small adults are in the passenger seat and that they should have used a small adult to do their test. They proceeded to tell me that they can only fix the problem if the witness the light on and can hook it up to a computer to see if there is a problem. They said I would need to wait until it happened again, pull over, do not turn the car off, call roadside assistance, when roadside assistance got there tell them they need to tow the car with the engine running to the nearest Hyundai dealer service department so they can check it out. On 11/23/2008 (Sunday) the light stayed on when a small adult was in my passenger seat, when I called roadside assistance they could tow me to a Hyundai dealer service department but since it was Sunday they would be closed. Every dealer I call says they cannot do anything for me because Hyundai said they need to actually have the light on at the service department in order to send the seat in to be fixed. Hyundai's recall process for the airbag issue is terrible and inconveniences the owner. Can someone help me get this problem fixed?
The contact owns a 2007 Hyundai Sonata. On October 2, 2008, the vehicle was taken to the dealer to be repaired according to NHTSA campaign id number 08V161000 (air bags). The dealer stated that they should be able to locate the failure by only testing the seat, but they were unsuccessful. The dealer then advised the contact to bring in the passenger. When the passenger was brought to the dealer, the failure still could not be located. On October 27, 2008, the dealer decided to send the seat to California to be re-calibrated. On November 1, 2008, when the contact retrieved the vehicle, he noticed that the failure was not corrected. The dealer stated that nothing else could be done to repair the vehicle; however, they will have the regional mechanic inspect the vehicle. A report was filed with the manufacturer. The contact will take the vehicle back to the dealer. The failure mileage was 29,500 and current mileage was 31,000. Updated 02/03/09.
2007 Hyundai Sonata had recall work done for the air bag deployment switch. Consumer states that the repairs were unable to fix the problem. The consumer stated the air bag light was on when an adult was sitting in the seat. The manufacturer informed the consumer that nothing else could be done and the problem was due to how the passenger sat in the seat.
The contact owns a 2007 Hyundai Sonata. The contact stated that the passenger side air bag sensor does not detect when an occupant is in the passenger seat. The manufacturer referenced NHTSA campaign id number 08V161000 (air bags). The vehicle has not been repaired. The failure and current mileages were less than 35,000. Updated 11/25/08. Updated 11/25/08.
Re: NHTSA campaign id number: 08V161000 I took my vehicle to best Hyundai, the dealer in houston where I bought it, after receiving the recall notice on the subject campaign. Service writer jonathan confirmed that when I sat in the passenger seat, the dashboard "passenger airbag off" light stayed on. He said he would call me when they got in a loaner car. He never did. I eventually talked to the service manager, and he had my vehicle checked out. He said since there were no codes in the computer and no faults found, since that time when I sat in the seat the light turned off, no work was needed. But work is needed. Please help me get best Hyundai to fix this airbag problem.
The contact owns a 2007 Hyundai Sonata. The contact received a recall notice regarding the air bags. He took the vehicle to the dealer, but they could not diagnose the front passenger seat OCS system as being defective. The contact also stated that the air bag sensor indicator occasionally flashes on and off. The vehicle has not been repaired. The NHTSA campaign id number was unknown. The current mileage was 24,742 and failure mileage was 15,000.
The contact owns a 2007 Hyundai Sonata. While driving approximately 40 mph on normal conditions, the passenger side air bag warning indicator illuminated on the instrument panel without warning. It remained lit until the engine was turned off. The vehicle was taken to an authorized dealer on three different occasions, but they were unable to determine the cause of the failure. The vehicle was repaired according to NHTSA campaign id number 08V161000 (air bags); however, the failure persists. The VIN was unknown. The failure mileage was 10,000 and current mileage was 35,916.
The contact owns a 2007 Hyundai Sonata. The front passenger side air bag indicator remained illuminated with or without an occupant sitting in the passenger seat. On setember 7, 2007 the contact took the vehicle to the dealer to have the air bags checked according to NHTSA campaign id number 08V161000 (air bags). The vehicle was taken to the dealer 5 times and they removed the front seat cushion; however, this did not correct the failure. The dealer then replaced the entire seat. The contact took the passenger with him to the dealer, but they could not correct the failure. He wants the dealer to replace the seat with the original seat because they could not correct the issue. The manufacturer took a report and stated that they would call the dealer. The failure mileage was 15,000 and current mileage was 26,000. Updated 11/17/08
The contact owns a 2007 Hyundai Sonata. The contact took the vehicle to the dealer to have it inspected according to NHTSA campaign id number 08V161000 (air bags). He was experiencing intermittent failure with the air bags. The dealer stated that they needed the passenger to be sitting in the front passenger seat in order to diagnose the failure. The contact feels that the dealer should be able to diagnose the failure without a passenger sitting in the passenger seat. The manufacturer took a report and agreed with the dealer. The current and failure mileages were 5,000.
The contact owns a 2007 Hyundai Sonata. The contact received a recall notice for NHTSA campaign id number 08V161000 (air bags) and immediately called the dealer to have the vehicle repaired. She was informed that they would not repair the vehicle according to the recall because the technician weighs over 130 lbs. When the technician occupies the seat, the air bag warning light does not illuminate on the instrument panel. Prior to receiving the notice, the contact noticed that the air bag warning light would sporadically illuminate on the instrument panel when passengers of various sizes occupied the front passenger seat. As of September 23, 2008, the vehicle has not been properly repaired. She called the manufacturer and is waiting for a response. The failure and current mileages were 30,282.
The contact owns a 2007 Hyundai Sonata. The contact received a recall notice for NHTSA campaign id number (air bags). The vehicle was taken to the dealer and they stated that the only way they could check for the recall failure would be to check it with the person for whom it failed to deploy. Since the person was unavailable, the dealer would not repair the vehicle. The air bag sensor failure happened on more than one occasion. The failure mileage was 8,097.
The contact owns a 2007 Hyundai Sonata. Intermittently, when an occupant of any size sits in the front passenger seat, the air bag light illuminates on the instrument panel. This indicates that the air bag is off; however, the light eventually dims. The contact received a recall notice for NHTSA campaign id numer 08V161000 (air bags) and took the vehicle to the dealer. She was turned away because the failure did not occur while at the dealer. The VIN was unknown. The current mileage was 13,100 and failure mileage was 7,000.
The contact owns a 2007 Hyundai Sonata. The contact was attempting to have his vehicle serviced according to NHTSA campaign id number 08V161000 (air bags); however, the air bag light never illuminates while at the dealer. The dealer stated that the repair could not be made unless the air bag light is illuminated in their presence. The current and failure mileages were 31,163 update 10/01/08 the air bag light would illuminate when the passenger seat was occupied. Updated 10/03/08.
The contact owns a 2007 Hyundai Sonata. The contact is attempting to have the vehicle repaired under NHTSA campaign id number 08V161000 (air bags). However, when he takes the vehicle to the dealer, the passenger side air bag light does not illuminate. The failure occurs intermittently, which does not allow enough time for the contact to take the vehicle to the dealer. The dealer stated that the vehicle would not be serviced unless the failure occurred while the vehicle was in their presence. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Hartington, NE, USA