This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2006 Hyundai Sonata. Consumer writes in regards to vehicle front control arms recall notice. The consumer was informed the control arms needed to be replaced, due to the fact the bushings were starting to separate. The consumer asked about the cause, and the dealer stated it was due to wear and tear. The consumer began to research the issue, and discovered a recall was issued for the front control arms. The consumer filed a complaint and Hyundai responded by saying they did not show any open campaigns on his vehicle. In October 2013, the consumer received a recall # 13V354000 which outlined an issue with corrosion that could result in detachment of the inboard control arm mounting points. As a result of the notice, he contacted the dealer and was told, it appeared to be related and that it would be fixed at no cost. Consequently, when he call the Hyundai dealership and was told the issue identified in the notice and his issue with the bushings that were starting to separate were two different issues and that the initial issue would not be a part of the recall. The consumer stated the only thing the dealer did, was add a corrosion kit under-coating aero and rust preventive V. the service department informed the consumer, they were not replacing the cross-member on any vehicles, they were merely using some kind of protectant to prevent further corrosion.
The contact owns a 2006 Hyundai Sonata. The contact stated that while driving, she could hear a loud sound coming from under the front passenger side wheel. The vehicle was taken to the dealer who diagnosed that the rotors were defective and needed to be replaced. The remedy failed to repair the failure. The vehicle was taken back to a dealer who diagnosed that the control arm bushings were defective and needed to be replaced. The manufacturer was made of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was repaired. The failure mileage was 10,000 and the current mileage was 129,000. Updated 06/07/12
- Pasadena, CA, USA
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- Montgomery Village, MD, USA