The contact owns a 2004 Hyundai Sonata. While a fuel line was being replaced on the vehicle, the technician noticed a hole on the front passenger side subframe. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 09V124000 (suspension). The failure mileage was 112,000.

- Hilton, NY, USA

The contact owns a 2004 Hyundai Sonata. The contact stated that the frame of the vehicle was corroded. The vehicle was taken to an independent mechanic who stated that the frame needed to be repaired. The VIN was not included in NHTSA campaign number: 09V124000 (suspension). The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 90,000.

- North Attleboro, MA, USA

Re: Hyundai '04 Sonata - bought new at key Hyundai branford ct received recall notice re rusting subframes. Issues I've had over last 12 months: Steering wheel pulling to one side - alignment way off - fixed, problem recurred. Intermittent noises coming from ?wheels steering column, esp.when turning corners - seems to be two separate distinct noises. Recently steering wh. With rhythmic shimmy, intermittent. Took car into key H.for inspection - told it needs new subframe (6 hr.job) but no alignment will be done, no loaner or rental would be given. Called Hyundai cust. Center. Told that an alignment, rental "..wasn't part of the deal" they put the onus on NHTSA - says you didn't tell them they had to do any more than replace the S.F. my regular mechanic says that it is worrisome that no alignment will be done. "how can they do all that front end work and not realign the wheels"" regarding a replacement vehicle for the day, considering the subfr. Has turned out to be major 'lemon', you'd think as a gesture of good will, Hyundai would pay another $25 - 30 for a rental. Their cust. Assis. Centre is a joke. The girl handling calls knows nothing about mechanics, has no authority and just keeps saying she's sorry but this is NHTSA's deal, not Hyundai. Another issue- with the S.F. recall notice, I received a 2nd notice re: Chrome handles peeling on inside door. Mine peeled the first year I had the car - abrasion to my finger. I taped the handle and didn't complain. The service manager last week told me recall goes to '03 models (why did I get the notice") and says I can pay $90 for chrome replacement. And by the way, also handed me $2500 worth of other work I need - I don't, according to my mechanic. Guess H. trying to recoup money some way, since they have to replace the S.F.free. Bottom line: This is my 2nd H. and my last-lost faith& worried that they will not do proper job on recall work.will pay for rental and alignment myself. Any suggestions?

- Beacon Falls, CT, USA