This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front subframe has a hole in it it rusted for some reason and upon research there was a recall on this particular issue but now there isn-??t one. I went to two dealerships and they informed me that Hyundai had recalls on this issue that-??s why I-??m confused on why when I search by my VIN there isn-??t any open recalls. Just because they isn-??t any open recalls on this doesn-??t mean that people aren-??t still experiencing this issue.
The contact owns a 2004 Hyundai Sonata. The contact stated that while at the local dealer faulkner Hyundai (11500 roosevelt blvd, philadelphia) for routine maintenance, it was discovered that the K-frame had sustained severe rusting and corrosion. The cause of the failure was not determined and the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 73,000.
The contact owns a 2004 Hyundai Sonata. The contact noticed that the subframe was rusted, which caused the front driver and passenger tires to detach. The vehicle was taken to reliable Hyundai (438 S ingram mill rd, springfield, mo 65802) where they informed the contact the vehicle was too old and unable to be repaired. The front tires were replaced; however, the subframe remained rusted. The tires needed to be replaced four times. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 09V124000 (suspension). The approximate failure mileage was 207,000.
The contact owns a 2004 Hyundai Sonata. While the vehicle was undergoing routine maintenance, an independent mechanic diagnosed that there was extensive rust and corrosion concerning the front frame, rear frame, near the front passenger side tire, and near the front rear tire tie rods pertaining to the subframe. The independent mechanic advised the contact to call the manufacturer for a recommendation. The manufacturer had key Hyundai of salem (470 S broadway, salem, nh 03079, (603) 841-3099) schedule an appointment on August 28, 2018 to diagnose and repair the vehicle. The contact was not included in NHTSA action number: EA08016 (suspension, structure) and NHTSA campaign number: 09V124000 (suspension). The manufacturer provided no remedy and advised that the dealer repair the vehicle. The failure mileage was not available.
Worn rear tires prompted purchase of new tires. Tire technicians noted that the frame was cracked and that the vehice is unsafe to drive. Both rear tires are in jeopardy but the rear passenger side is by far the worse. Vehicle had been making odd noises especially when turning and some vibration at spweds over 40mph. Fortunately the the tires didn't fall off while in motion.
- Saint Charles, IL, USA
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The contact owns a 2004 Hyundai Sonata. While driving unknown speeds, the steering was unstable and the vehicle shook. The check engine indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the cradle had a large rust spot. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 188,000.
The contact owns a 2004 Hyundai Sonata. The contact stated that the vehicle had severe rust on the subframe. The VIN was not included in NHTSA campaign number: 09V124000 (suspension). After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the remedy needed to repair the vehicle had not yet been determined. The contact indicated that the manufacturer took too long to provide the remedy. The contact experienced the failure listed in the recall. The failure mileage was 75,000. Parts distribution disconnect.
Front lower control arm broke due to rust while being driven. Pulled off the road and called tow truck. Operator told me to look up Sonata recalls because it looked like one. It was recall # 09V124000. Called local dealership 6 times in two days always going to answering machine. Third day drove to dealership. They told me to bring it in and they would look at it. Tow guy said every time it it was moved more damage would be done. He didn't want the responsibility. Dealership wouldn't pick it up. Tow guy called another dealership and he brought it there (8/20/16) five days after the breakdown. After 5 days second dealership said it was a recall item and said to call Hyundai America. Began discussions with Hyundai America- many calls- and after over 60 days they decided it was between the dealership and some other department of Hyundai America and they couldn't do anything. Dealership gave me another # to call but that # had no knowledge of my case. The expense of being without the car has been quite draining. Case # with Hyundai America is 9566309. I would like the car completely repaired but can't get anyone to do anything. Thanks
The contact owns a 2004 Hyundai Sonata. While driving 10 mph, subframe fractured. The failure caused the front axle to fracture and separate from the vehicle. The front axle was cut away from the subframe to have the vehicle towed. The vehicle was towed to the dealer to be diagnosed, but was not repaired. The vehicle was included in NHTSA campaign number: 09V124000 (suspension). The manufacturer was not notified of the failure. The approximate failure mileage was 164,000.
The contact owns a 2004 Hyundai Sonata. Upon taking the vehicle to a mechanic for inspection, it was diagnosed that there was internal corrosion on the front subframe and the seal was deteriorating. The dealer and the manufacturer stated that there was no recall to address the repair. The manufacturer provided no repair solution. The VIN was not available. The approximate failure mileage was 104,000.
Paint is falling off around the exterior door handles. Passenger side door is rarely used and this is the worst side of it. Vehicles are supposed to receive multiple coats of paint at time of manufacture it appears that this is not the case with many of the 2004 Sonata models, I have noticed many of the same model cars around town with peeling paint around the door handles. This vehicle has barely over 100K miles.
Front sub frame rusted. Crack in the sub frame near the right front wheel. Car has 70,000 miles on it. Danger of subframe breaking and control arm disconnect.
Severe rust affecting undercarriage. Vehicle was part of recall for sub frame assembly and had to have entire engine cradle replaced. Remaining sections of undercarriage not included in recall, fuel lines, brake lines, suspension are also severely corroded as well as large portions of the passenger rear side body panels. Brake lines in rear portion of vehicle corroded so badly they failed and had to be replaced. Top portion of fuel pump located in top of gas tank also severely corroded.
My wife somehow got her foot caught in her sandal and trying to get it unstuck hit a concrete light pole. The airbag shot white powder out, light went on to show air bag went off but it never deployed. Had it been a worse accident fatal injury could have occurred because of faulty airbag not deploying yet showing it did by all symptoms such as the light, white powder and the seat belt cannot be moved and will not operate. This is a safety issue no matter if under warranty or not.
The car was parked in a residential parking area. It had been backed into the space. After starting the car and putting the transmission in drive, the car accelerated uncontrollably. This occurred so quickly the driver was unable to control the vehicle. Brakes did not stop the vehicle. It appeared that the accelerator was stuck. The vehicle hit a car in the next row of cars. Because of rain, the car then skidded 180 degrees and struck two cars in the same line of cars from which it had departed. Only at this time by turning getting the car out of gear and turning the key could the car be stopped. The driver believes this was the result of either a the accelerator sticking on its own or a thick rubber winter mat slid up and jammed the accelerator.
The contact owns a 2004 Hyundai Sonata. The contact stated that the sub frame was rusted on the passenger's side. The vehicle was taken to the dealer but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.
The contact owns a 2004 Hyundai Sonata. The contact stated that the front passenger's side exterior door handle became fractured while the contact attempted to access the door. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 83,954.
Driving on clear paved street @ approximately 20 mph when loud crackling noise of front right fell to pavement. No loss of control, merely steered vehicle off main lane of street. No structure or object found on paved street for approximately 50 yds to final point of exiting off of street. Witness in car with driver can attest to no pot holes or other noted objects anywhere in area of tire markings on paved street. Auto required full tow to closest dealership.
The frame to the car has a hole rusted thru the lower control arm bolt and is no longer drivable. The car was stranded on the highway and someone could have been killed Hyundai says its not covered under the recall but its the exact same problem as all the rest.
The contact owns a 2004 Hyundai Sonata. The contact stated that he discovered internal corrosion of the front sub-frame on the vehicle. The vehicle was taken to an independent mechanic for diagnosis but the vehicle was not repaired. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and current mileages were 124,000.
A D V E R T I S E M E N T S
- Pittsburgh, PA, USA