This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's wife owns a 2003 Hyundai Sonata. The contact stated that there was problem with the braking system. She heard noises, but thought it was noises coming from the roadway. The first time the vehicle experienced brake problems was at 13,873 mile., the service dealer stated that the rotors were glazed and had hot spots on them. The service dealer turned the rotors without the contact's knowledge. This did not remedy the problem. At 28,000 miles, the contact heard a loud noise, such as an airplane going over the vehicle. The contact took the vehicle to the dealer. They stated that it would be approximately $25 per wheel to inspect the vehicle to determine the cause of the problem. The contact took the vehicle to dealer, who had lubricated the front brake slides and replaced the rear brake pads. This did seem to have fixed the problem. The contact was going to take the vehicle to dealer to have the 30,000 mile routine maintenance performed to make sure that there was no longer a problem with the brakes. The contact contacted the manufacturer, and they have agreed to reimburse the contact for the repairs.
I purchased a 2003 demo Hyundai Sonata in September of 2003. Approximately 1 months after taking delivery I experienced a hesitation upon acceleration and a feeling as if the car was going to stall while driving. I took the car in to have it checked by the dealership. I was told that they could not find a problem. Approximately 2 months into ownership I experienced a load noise when turning and it was difficult to turn. I took the car into the dealership and my rack and pinion steering was shot. They repaired the problem but there is still a clicking noise when I turn the car. I have had the car for approximately 8 months and I am now experiencing a strong vibration upon applying the brakes. I took the car to an independent dealership and had the brakes inspected. I was told that I need new pads and rotors all the way around. I said the car is fairly new and I should not be needing new brakes all the way around just yet. I had the car taken to the dealership and was told the brakes are not covered under warranty. After viewing carstats web site I became aware that others are experiencing the same problem with the brakes as well as with the hesitation and the feeling as if the car is about to stahl. The problems that I am having are mulitfaceted, what recourse do I have as a consumer?
A D V E R T I S E M E N T S
- Baden, PA, USA