This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All four original equipment struts factory installed on a 2002 Hyundai Sonata 4 cylinder, have failed. Vehicle has 51,000 miles and the struts have not been doing their job for 15000 miles. When looked into, at the dealership (vehicle has extended warranty) the dealerships position is they will not replace the struts unless they are leaking. And if 1 was leaking they would only replace that one strut.... have the same issue with a 2004 Hyundai Santa Fe 2.7 AWD vehicle also. That vehicle has 79,000 miles and have the same drivibilty condition. And was told the same exact thing about the dealership/ manufacturer's position.
Vibration in front right wheel at high speeds. I took my 2002 Sonata to the repair shop and they told me my cradle that involves the half shaft/control arm in the suspension was rusted through with fist size holes. I took it to the auto dealer and they charged me over $500 to replace the half shaft and cradle, also they stated that it would have been covered had my wheel fallen off. That was the most ridiculous thing I've ever heard. After they replaced the half shaft, within 2 days I had a grinding/rattle on the same right side. I took it back to the auto dealer and they told me now it was the bushings in the suspension and they would have to be replaced but it was safe to drive.. this problem was not there until they worked on the car originally. It will now cost me over $300 to have the bushings replaced. I believe they should have done this with the original work. There is a federal probe going on with the NHTSA, it is stated that this is a very serious and dangerous situation. The manufacturer of this car should be standing behind they're product, but instead they are refusing to cover this problem and make the appropriate changes that could in turn save somebody's life if their car would fail due to this flaw.
My wife owns a 2002 Hyundai Sonata, and last week she noticed that the car was pulling hard to the right. She drives 60 miles round trip to her job 5 days a week. Once she told me about it, I took it in for service thinking it was in need of a wheel alignment. My technicians called me back to the service area and showed me where the sub frame had rusted completely through on the right front side. Also the right front wheel as tilted to the side slightly. I told them to begin repairs immediately, as my wife's safety is my top priority. I called Hyundai on 2/3/09 and informed them of the problem. I was given a case number, and told that they would contact me in 3 to 4 business days. I expect full reimbursement, as I now understand that this a common problem on this particular vehicle.
My right front wheel didn't feel right, took it to a service station to be looked at. They brought me in to see that the whole frame under the car is rusted. The bolts that hold up the axle and suspension were completely gone and there was a hole in the under carriage. The wheel was tilted and the inside of the tire was worn all the way down. There was nothing there to support the wheel.
While driving to Maryland to visit my daughter, the right front end of my car began to vibrate so hard that I thought I had a flat tire. I was going about 65 mph and as soon as I could I pulled over to look at the car. There was no flat however, the vibration continued. It was vibrating so hard my glove compartment came open. I took the car to a dealership in Maryland only to be told that my tires had dead spots in them and I should return them to the store. I have been driving on these tires for six months without a problem. When I returned home I went to the store where I purchased the tires. They examined them and said there was nothing wrong with the tires. I had the car completely checked out by the dealer before I took this trip. They told me there was nothing wrong with the car. The vibration continues but it is especially bad when driving a higher rates of speed. I am worried now about taking the car on trips. Believe me, you do not want to have a sudden breakdown or control loss on the DC beltway. Although the car is 4 years old I only have 29500 miles on it. I should not be having major problems with so few miles on the car.
A D V E R T I S E M E N T S
- Oceanside, NY, USA