This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Hyundai Sonata. While driving approximately 5 mph, the engine fell through the cradle assembly and crushed the axle. There was no warning indicator illuminated. Prior to the failure, the contact heard a lot of squeaking while driving various speeds and making turns. The dealer was not called. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was 155,000.
The contact owns a 2002 Hyundai Sonata. While driving approximately 35 mph, the subframe fractured without warning. The vehicle was not diagnosed nor repaired. The vehicle was serviced per NHTSA campaign number: 09V124000 (suspension); however, the remedy failed to repair the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 133,000. The VIN was not available.
The contact owns a 2002 Hyundai Sonata. While driving approximately 33 mph, the contact's vehicle struck a pothole. As a result, the contact veered to the right and crashed into another vehicle. The air bags deployed. The contact sustained a neck injury that required medical attention. A police report was filed. The vehicle was taken to an independent mechanic where it was diagnosed that the subframe was rusted and failed to support the control arm. The technician informed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was included in NHTSA campaign number: 09V124000 (suspension). The failure mileage was 105,000.
The contact owns a 2002 Hyundai Sonata. The contact stated that while having the vehicle serviced, the independent mechanic advised the contact that the sub frame had completely rusted and the vehicle should not be driven. The vehicle had not been repaired. The manufacturer was not aware of the failure. The approximate failure mileage was 29,540.
The contact owns a 2002 Hyundai Sonata. While driving approximately 35 mph, the contact heard a loud banging noise near the front end of the vehicle. The contact discovered that the lower control arm on the passenger side had separated because the subframe was rusted. An independent mechanic diagnosed the vehicle and confirmed the cause of the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 206,341.
- Fallston, MD, USA
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TL-the contact owns a 2002 Hyundai Sonata. The contact stated that that after having the vehicle inspected and they advised him that teh sub-frame had corroded and would not pass. The vehicle has not been inspected, but were contacted and offered no assistance. The vehicle has not been repaired. The failure and current mileages were approximately 81,000.
The contact owns a 2002 Hyundai Sonata. While driving approximately 5 mph, the contact heard a loud crunching noise and the vehicle stopped moving. The contact noticed that the front passenger side wheel was pointing outward. The vehicle was towed to an authorized dealer who stated that the subframe had rusted. The vehicle had not been repaired. The current and failure mileages were 122,050.
The contact owns a 2002 Hyundai Sonata. The contact stated that entire rear subframe had rusted. The contact called the dealership and was advised to take the vehicle in for diagnosis. The vehicle had not been repaired for the problem at the time the complaint was filed. Also, while driving at 40 mph, the vehicle would drop from fourth gear to first gear suddenly. The vehicle was taken to the dealership and repairs were performed on the censors; however, the problem was not fixed. The failure mileage was approximately 95,000. The current mileage was approximately 112,000.
Front sub frame broke again for 2nd time on 2002 Sonata. Just stops abruptly and wheel collapses in an steering locks. Has been fixed by dealer twice now.
1. hit a pothole, day or two later noticed car was pulling to the right and making noise when turning. Took it to a mechanic because I thought it needed an alignment 2. mechanic noticed large hole (2"+ diameter) with significant cracking in the right side subframe behind the wheel by lower control arm 3. attempting to contact Hyundai motor America.
On Monday evening 01/18/2010 my wife and I left our home with our 2002 Hyundai Sonata we drove no more then 3 tenths of a mile when the steering wheel starting pulling very hard to the right we then turned around and drove back toward home but only made it about 2 tenths of a mile before the front right wheel collapsed bringing us to a dead stop in the middle of the road. Thankfully we were only going about 20-25 mph the police were called for traffic and the car was towed to R.J shore automotive branford ct 06405 the next morning the owner of R.J.auto informed me that my front engine sub-frame had failed due to corrosion, and showed me a print-out of a recall from Hyundai dated April 14, 2009 then stated he called the Hyundai dealer in branford ct 06405 but the dealer refused to pick up the car so I had to pay $81.41 to have the car towed to branford Hyundai. The staff at the Hyundai had no answers and continued to state you will have to call the corporate office, so I did. The employee chris stated that there were 200.000 vehicles involved in this recall campaign #089 or #09V124000 and we have not mailed out all of the notices (shame on them because it's been almost a year and if we were on the highway we could have died) the employee then called the branford Hyundai and was told that the car would take 1 or 2 weeks to fix and no loaner or rental vehicle will be provided I said that is unacceptable and demanded a loaner still the answer was no but somehow they managed to fix my car on 01/20/2010 when I picked my vehicle up at 420pm on 01/20/2010 my wife and I were not allowed to view what was repaired and was told that they bent over backwards to fix this car quickly because of my call to Hyundai corporate I stated (bent over backwards, someone could have died, from this accident) the manager bob guevera, and a chris vailette then called the police and told us to never come back again, to have the corporate office fix my car next time.
I have an 2002 Hyundai Sonata. My complete subframe rusted out a few years ago. The car was only 3 or 4 years old at the time. The complete subframe was replaced on a hush hush bases. I have the pics to prove it. Never will I buy another Hyundai or Kia never. My god my family could have been killed. But what do they care it's not their family.
Excessive sub frame rust caused it to brake, and as a result practically disabled driving and almost led to an accident on highway. Control of the vehicle is very dangerous, as the wheels are angled differently because of the sub frame bent.
The contact owns a 2002 Hyundai Sonata. The contact stated that there was rust under the frame of his vehicle. The dealer stated that they have never seen any other vehicles with rust under the frame. The contact welded the rusted frame onto to the vehicle over a year ago. The contact received a recall notice; however, the dealer informed him that since he did such a good job welding the frame back together they didn't have to work on it. They also informed him that they are not going to replace the frame. The contact asked the dealer for a guarantee in writing that the frame would not break again. He also asked the dealer to replace the frame with a new frame. The VIN is not available. The failure mileage was 63,000.
I own a 2002 Hyundai Sonata, on Monday September 21st2009 I took my car in for a leaking power steering line.the mechanic who worked on my car told me I better get a new car, he told me my subframe was rotted and the car was unsafe to drive.
The contact owns a 2002 Hyundai Sonata. While driving at an unknown speed, the vehicle would not drive straight and kept pulling to the left and right. The vehicle was taken to the dealer and they stated that the frame needed to be replaced. Prior to the failure, the contact noticed that the vehicle had numerous alignment issues. The current and failure mileages were 144,000.
My 2002 Hyundai Sonata began pulling hard to the right on 8/6/09 so I called the dealership to schedule maintenance thinking that there was a problem with my alignment. I was able to get an appointment on 8/10/09. When driving in traffic on 8/9/09 my car started to get out of control and then crashed into the curb. I was unable to drive it so I had to have it towed to the dealership. I found out that the subframe and axel were broken and that I would be expected to pay for the axel and labor.
I purchased a pre-owned Hyundai Sonata in January 2008 from a dealer. This past Tuesday, the frame of my car broke while I was on the road. Luckily for me, I was not on the highway. After some research I found out that 1999-2002 Sonata had problem with the car frame. I contacted the company and was asked to take the car to a Hyundai dealer who would fix the frame for me. Although the company is fixing the frame at no cost, I had to rent a car and I still have it. The total charges for it till now have been $700. I also paid twice for getting my car towed. I requested the company to reimburse me for the rental car charges which they deny doing. I would have driven my Sonata for another 3-4 yrs. As I am a recent graduate and looking for a job, I cannot afford to buy a new car and pay huge rental fee. But at the same time, I am concerned about my safety even after the front frame is fixed. I would appreciate if you can guide me about how to approach this situation with Hyundai. I am spending a lot of money on rental and at the same time I will have to buy a new car. I look forward to hearing from you.
A D V E R T I S E M E N T S
- Springfield, IL, USA