This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Hyundai Sonata. While traveling 40 mph, the contact stated that the vehicle began to shutter and pull to the right side of the street. After inspecting, the contact noticed that the front passenger side axle had broken because it had rusted. The vehicle had not been diagnosed or repaired. The current and failure mileages were approximately 75,000. The VIN was not available.
The consumer was going about 25 mph and the check engine light came on and vehicle just died. The vehicle jerked to a stop, then later drove normally. Later, the check engine light went off, and it began to drive normally. The consumer took the vehicle to the dealer, who was not able to duplicate the problem. However, the service manager said there was no problem, but the consumer $135 for changing the transmission fluid. After getting the vehicle back on 8/24/04, the vehicle suddenly made a loud grinding metal sound, the dealership claimed it was the trans axle. The consumer stated that they were guessing just to get her out of the dealership.
- Clarks Summit, PA, USA
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- Milwood, NY, USA