This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My husband was driving the car and suddenly, he heard a unusual sound coming from passenger side; being very far from home he could not stop but the noise gradually became serious. He pulled over, get off the car and realized that the front tire, passenger side was went behind the normal position and touched the body of the car. Later at the garage the mechanic put the car up and discovered that the engine cradle was cur and it took out the axle. (the car had been towed to get there). He told me that I need a new part that cost $850 and the labor could cost $500. My surprise came when I went online to search for a cheaper price: First of all I did not find one but instead, I found thousands of complaints from people around the nation, having experienced the same problem with the same car, same model, same year. This defection has caused problem to my family: Renting car, towing, we still going through difficulties and we can not afford the repair neither drive the car.
This complaint involves a 2000 Hyundai Sonata. I was having routine maintenance done on the vehicle and was notified during service that the entire front end suspension and frame on my car is rusted out. When I looked at it, there were large rust holes apparent in the crossmembers and every weld I could see is completely covered in rust. My mechanic advised me that this is not normal for an eight year old car and that it may be unsafe to drive it much longer for fear that the suspension or frame will collapse.
My son was getting on the on ramp to I-35 turning to the right. He was going about 20 mph and the car made a noise and started grinding. He pulled it off to the side and called me. I called my other son who is a mechanic to go and take a look at it, he said that it looked like a bearing had worn out and came apart and it needed towed. We had it towed to a trusted service station that put it on the lift and said the front subframe/crossmember had rusted through causing the control arm and cv axle to come apart. I called Hyundai and they said the car was out of warranty. Well our car has been sitting at the service station for eight months waiting for a used subframe that isn't rusted through. They the service station has ordered 4 used subframes and all have been rusted through. My brother runs a body shop in N.C. and has been looking for one for us and cant find any that aren't rusted. Supposedly as soon as there is one that isn't rusted its sent to "the salt belt" for a thousand dollars to repair a car that should not need it. Our family has 2 cars one 13 years older than this Sonata and one 16 years older than this Sonata. Their frames aren't rusted through both have been outside in the salt and snow more than this Sonata. This is a major problem this part should be the last thing to rust through on a car. From the complaints I've read on this site and others Hyundai is not doing anything about this. Hyundai wants 13 hundred dollars just for the subframe and its about the same for labor. It is just a matter of time before someone gets hurt because of this.
The paint on the car has come off going through the car wash. The front end squeaks. The windows would not go up or down the rear view mirror stopped working. The radio turns off/on at random. The check engine light turns on/off at random.
- Chowchilla, CA, USA
Search CarComplaints.com for these popular complaint phrases...
This car was wrecked prior to purchase I was just told this after having reported that the car has pulled to the right since the day I bought it. They did repairs to rear wheels, front end alignment, car continues to pull and hard to keep on road. I don't know what to do about it, I was not informed I purchased a previously wrecked car or I would not have purchased it. Don't really know where to go or what to do but the car is dangerous and difficult to keep on the road. I need suggestions on how to proceed. Just had a 30,000 service and asked why car can't be fixed was told it has been wrecked and frame is bent, it cannot be fixed. Please advise me as to what I should do. Thank you wanda king.
A D V E R T I S E M E N T S
- Catasauqua, PA, USA