The contact owns a 2000 Hyundai Sonata. He received recall id number 09V124000 (suspension). The vehicle was taken to an authorized dealer. The technician stated the front sub frame required replacement. The front end suspension was replaced. However, the technician stated they would not be responsible for accidental damages that may possibly occur on other components during the recall remedy repair performed on the vehicle. The failure mileage was unavailable. The current mileage was 83,000. Updated 01/29/10 updated 01/29/10.

- Shelburn, IN, USA

Consumer wants to be reimbursed for the recall repairs on 2000 Hyundai Sonata. The consumer stated he spent $600 2 years ago to fix the sub-frame before he knew about a recall.

- Enfield, CT, USA

I own a 2000 Hyundai Sonata. While driving my car at about 20-30 mph my sub-frame collapsed which caused my front drivers side tire to come completely off. When the subframe collapsed it fell on my axle which damaged. While there was a recall on the subframe my axle was not covered even thought the subframe collapsing is a direct result of my tire and axle detaching from my car. After voicing my concern Hyundai stated to me that they do not cover subsequently damage and that was nothing else to be said or done. This to me is a bunch of crap! if the subframe was not defective I would of never endured these problems with my vehicle. I have not had any major problems with my car until now. I have contacted Hyundai's consumer relations and they have done nothing no one is taking responsibility. I will contact my attorney general about this. This is not fair! thank god I was not seriously hurt because I would have been on my own. As they said they do not cover subsequently damages.

- Chicago, IL, USA

The contact owns a 2000 Hyundai Sonata. While driving between 44-55 mph, the vehicle began pulling to the left without assistance. The contact experienced difficulty steering the vehicle and had to exert great effort to turn the steering wheel. The vehicle steered only in one direction without warning. The contact made several attempts to correct the steering before it resumed normal operation. In addition, the contact heard a metal noise outside of the vehicle. The vehicle was towed to an authorized dealer and they stated that the front subframe detached from the body due to rust corrosion. NHTSA campaign id number 09V124000 (suspension) was referenced. The vehicle is in the process of being repaired. The contact was displeased to know that a wheel alignment was required in conjunction to the recall repair. The authorized dealer would not assume financial responsibility for the wheel alignment. The failure mileage was 105,000 and the current mileage was unavailable. Updated 10/21/09. The consumer stated the remedy was not sufficient without a front wheel alignment. The consumer stated the vehicle was fine until the frame broke. The consumer paid for the alignment out of pocket. Updated 10/20/09

- Lorain, OH, USA

I have a 2000 Sonata with 128,165 miles with a sub-frame rust problem. The right side lower control A-arm is separating from the sub-frame with more than one rust hole evident in the sub-frame. It was discovered by our local alignment shop. Took the car to them for an alignment because the car pulls to the right and tires squeal while negotiating right turns. Upon their inspection they pointed out the rust and A-arm separation from the sub-frame as well as pointed out how the wheel actually was sitting more than an inch rearward. After they pointed that out it was very obvious the wheel was not even close to being centered in the wheel well. Nothing has been repaired as I am researching options available; specifically to see if Hyundai will correct this safety issue.

- Hagerstown, MD, USA

On August 25th, 2007, my wife and I were driving home on the southern state parkway. There was quite some traffic (stop-and-go kind of thing) so we weren't at a high speed. When the person in front of me had to stop short, I stepped on the brakes, and the front right wheel of my car sunk, and there was a loud noise like metal scratching against the pavement. After I finally managed to stop the car without getting hit by another driver, and checking to see if my wife was ok, I got out of the car just to find out that my front right wheel was in an almost horizontal position. After towing the car to the repair shop, my mechanic found out that the axle and the lower control arm broke because the engine cradle was severely rusted, and therefore there was no support for the axle and the control arm to sustain the weight and pressure of the sudden stop. Needless to say, I believe that my wife and I are very lucky to not have been injured, or to cause somebody else an injury. The repairs were costly, but I had to do it. I need the car to work, and we live in a place were the car is an everyday necessity. The cradle for this vehicle was damaged and completely rusted away and needed to be replaced completely at a cost of $2,897.22. We also incurred the following expenses due to the cradle failing while we were driving the car on the southern state parkway on August 25th, 2007: Towing charge of $168.37, car rental charges of $164.53. A written estimate from a local body shop for $996.59 should be added to cover the body damage sustained when the right side axle and right side lower control arm cracked, causing the front right side wheel to bend the right side bumper cover. My mechanic kept the old cradle up to a couple of months ago, when after dealing with the local dmv office and explaining the situation they informed us that "a dmv judge wouldn't even look at this case". I do still have pictures of the rusted cradle where you can see the fist-sized holes in it.

- Farmingdale, NY, USA

When I was at the grade school picking up my daughter, the car started to lurch and then stopped. I got out and the front tire on the passenger side was twisted to the side. The right axle had blown out. I could no longer drive the car. I was in the process of moving back to Illinois at the end of may I had to rent a car dolly to tow the car behind the U-haul. Upon taking it to our automotive repair shop, he called us the next day to say that the front right frame cradle had rusted in half. We went to take a look and yes it was rusted through the cradle with a spot the size of an orange the frame had broken in half. We have finally gotten to the Hyundai dealer. They have said that they will fix the axle and the frame. But the 2 front tires are now not any good 1 of which was new, they will not replace either of them. They said that tire dealer that put the new one on should of noticed the problem and so it is their fault. Also when the tow truck went to pull the car up on the flat bed the front right tire gave way and bent under the car in the process doing damage to the front fender, this also Hyundai said that it was the fault of the tow truck driver and that they would not pay to fixed it. As of today July 9, 2008 I am not sure what is going to be fixed or not.

- Belleville, IL, USA

Suspension system suddenly collapsed on right side while I was driving in parking lot in fairfax, va. Car would not move. Had to be towed to Hyundai dealer. Dealer stated that tie rod and engine cradle damaged. I had originally thought that I had hit something during a recent thunderstorm when tree branches fell, but now I know otherwise. Have read reports on the internet of numerous incidences like this one. I was lucky I was not on the road.

- Fairfax, VA, USA

While driving vehicle vibrated. Front passenger side tire bolts sheared off the vehicle. Consumer managed to pull over, and had the vehicle towed. Dealership tried to repair vehicle once before, but the consumer was still having the same problem.

- Mount Pleasant, SC, USA

Consumer states there is vibration between 45 - 50 mph and 55 - 60 mph. Dealer stated tires needed balanced.

- Phoenix, AZ, USA