The contact owns a 1999 Hyundai Sonata. The contact stated that the front passenger side axle fractured while driving 25 mph. The vehicle was towed to his residence where he noticed that the sub frame was also rusted. The vehicle was not repaired or inspected. The dealer was contacted and stated that the vehicle was not included in NHTSA campaign id number: 09V124000 (suspension) and any repairs would be at the contact's expense. The contact called the manufacturer who offered no assistance. The current and failure mileage was approximately 113,000.

- Suffolk, VA, USA

The contact owns a 1999 Hyundai Sonata. While driving approximately 20 mph the contact heard a noise, the vehicle stopped moving and the engine stayed on. She also noticed fluid leaking from the transmission. The half shaft on the front passenger side broke. The vehicle was towed to a local mechanic who advised him that the under carriage was severely covered with rust. The contact called the manufacturer and was advised that his vehicle was not part of recall 09V124000, suspension because he does not live in any of the states that were listed in the recall. The contact stated that he lives in Kansas which borders Missouri. The vehicle was not repaired. The failure and current mileages were 158,000.

- 10582 Bradshaw , KS, USA

I was leaving parking spot in a parking lot, traveling approx 5 mph. The steering wheel was straight but car was veering to the right. I put it in reverse and had the same issue. I put it back into drive and steering wheel was shaking. I got it towed to the shop, where they told me the engine cradle is completely corroded. The engine had fallen, breaking the control arm and tore apart the axle. The car is currently sitting in the shop waiting for parts.

- Sioux Falls, SD, USA

My Hyundai Sonata's alignment is substantially out of factory specifications. The right camber was -0.7 (factory specification +/- 0.3). The difference between left and right camber was 1.00 (factory specifications +/- 0.3). After two repair attempts at carousel Hyundai, 1360 wilmington pike, West chester, pa 19382, tel. 610-399-1200 the car has now the following specifications right camber -0.5 (factory specifications +/- 0.3) and the difference between left and right camber is 0.7 (factory specifications +/- 0.3). The car currently pulls to the left and is not safe to drive in the long run. The dealership and Hyundai motors of America currently show no willingness to get the car into factory specifications even so the item are covered for 12 months 12,000 miles. The car has not suffered any abuse and most of the miles were driven from ut to pa on highway (2,200 miles).

- Malvern, PA, USA