This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drivers side door latch broke. Caller had to roll down the window to get the door opened. For about 6 months the handle had a hairline crack in it, and now the handle had 4 cracks. It is not strong enough to open the latch. Dealer and manufacturerr have not been contacted yet. Also caller had to replace all 4 of the window rollwers.
The passenger window would not roll up, it got stuck in the middle of a rain storm. The passenger door will not open from the inside and the windshield wipers stopped working as well and replacing the fuse did not solve the problem.
Turn signals and hazards failed. All fuses, control box, and wiring were checked and problem could not be found. In addition, electric window assembly plastic pulleys have broken in 3 of 4 doors. Causing windows to remain in either up or down position.
March 25, 2002 my driver side window would not close. I had purchased an extended service contract when I purchased this vehicle new in 1998. I took it to my local dealer, burlington auto mart, in burlington, NJ, to be repaired. I checked my contract and thought this part, 83403-34011 regulator, would be covered. They said it wasn't. I contacted the Hyundai protection plan administrators at Hyundai motor America in fountain valley, ca and received a letter from denise lowrie, admin. Assurance prod. Dept., that said it wasn't covered. I was still in the process of trying to get this problem straightened out when on July 19th my driver side front window regulator also broke. I spoke to jason taylor, another administrator in the assurance prod. Dept., who said he gets several calls a week questioning whether the window regulators on the 1997 & 1998 Sonatas are covered under the plan. He said that the plan was changed in 1999 and the regulator is now considered part of the window motor and so it is covered on the 1999 and newer Sonatas. My extended contract states that the power window motors and gears are covered. The window regulators are not mentioned under exclusions. I don't know if you can look into this matter, but I really feel that the regulator problems should be examined, as it sounds like there are way too many regulators failing in the 1997 & 1998 Sonatas.
- Riverside, NJ, USA
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While attempting to open/close power window, window will not work. Problem had started with driver's side window first. Then, other two windows on passenger's side front and rear did not work.
Transmission both times while on the highway. 1st time under warranty, this time it's not and apparently it is okay for the transmission to go out not even a year after being replaced, brakes were serviced and fixed, windows fixed not under warranty, also my gas cover became loose & fell off while traveling down the highway and the strip on my door is coming off
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- Corpus Christi, TX, USA