This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1997 Hyundai Sonata has defective fuel tank. Leaking gas from the upper part of on the fuel tank. There was a recall on the tank in the year 2001..and my car was fixed, however it has reoccured (same problem). I took to dealer and they would not honor the recall, due to the fact it had already been done. I also called the manufacturor and they would also not honor. There is also a defect in the door lock, not allowing the door to even open.
Recall # 00V314001 1997 Hyundai Sonata I had called dealer to ask of recall they had informed me that this vehicle has been serviced for this problem three times. And they had said that it is out of warranty and they will not repair. My question is are they still responsible for the defect that has been repaired three times. I am leaving the VIN # also [xxx] please help thanks. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Recall 001V314001 concerning fuel tank. After having recall repairs done consumer smelled gasoline odors, and check engine light illuminated while driving. Vehicle was repaired on five separate times by the dealer, but problem recurred. Consumer complained that the dealer wanted to charge for the next repairs.
Recall 00V314001 concerning fuel tank. After refilling the fuel tank consumer smelled strong gasoline odor. Contacted the dealer concerning this recall. Dealer informed consumer that this vehicle was not covered under the recall due to VIN.
Recall regarding gas tank problem. While driving the consumer hit a pothole in the road. Shortly after all the fuel in the fuel tank leaked out. The dealer did not save the tank or inspect it further because the consumer hit a pothole. Sometime in 2001 the consumer received a recall (00V-314001) regarding a gas tank problem. The vehicle was taken to a dealer and the recall work was done.
- Wakefield, RI, USA
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The evaporative emission control systems may apply excessive vacuum to the fuel tanks during the canister purge cycle. Minor fuel tank distortion could result. A small crack could develop on the upper fuel tank surface. The check engine light would then illuminate and, in some cases, the vehicle driver noticed a gasoline odor. This recall failed.
I am writing to complain against difeo Hyundai, hudson mall, rt. 440, jersey city, NJ. I had the following recalls done on my Hyundai Sonata 97 (VIN [xxx]) from difeo in January, 03: NHTSA campaign: 97V026000. NHTSA campaign: 00V314001 difeo had to replace the fuel tank as a part of the recall. Soon after the recall was done, I noticed that the fuel gauge needle was stuck on the upper end. Spoke to difeo service manager [xxx] about this problem on 2/14/03 and took an apptment for 2/18/03 morning. Confirmed the apptment before leaving on 2/18/03. However, on reaching the service center I was turned away because it was closed for the day. This is not the first time difeo has shown such unprofessional attitude in servicing the recall. 1.when I approached difeo the first time in November 2002, the dealer refused any knowledge of a recall. Had to have Hyundai usa call them up to inform about the recall. 2.after this when I went to the service center on 1/11/03 the representative there (mike), again refused any knowledge of such a recall. 3.again had to go back to Hyundai usa for help. Had [xxx] at 1800 633 5151 X [xxx] talk to [xxx]. only then did difeo agree to service the recall. 4.finally dropped off the car on 1/25/03. Mike from difeo informed me the same evening that the car was ready for pickup. However, on reaching the service center I was informed that car was not ready yet and the gas tank would have to be replaced. 5.finally the fuel tank was replaced. Am sure the problem with the fuel gauge has occurred because of difeo's poor workmanship. I am apprehensive if driving the car in its present state might endanger my safety. Difeo was hesitant to service the recall in the beginning and when forced, did a shoddy job out of it. I demand that difeo pick up the car from my residence and drop it back after doing a thorough job of the recall. I request you to get me some relief from this harassment. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.
Recall 00 V 314 001/fuel tank: Recall repairs were done in April 27, 2001, and problem has reoccurred. Dealer/manufacturer were notified. When consumer informed dealer that fuel tank was leaking as a result of the recall repairs, they indicated that the leak was caused by consumer's personal mechanic and would not attempt to fix the problem of excessive vaccum nor replace the fuel tank without charge.
Fuel tank has developed cracks and a fuel smell is present. 1) in Dec 2000 and Mar 2001 fuel tank replaced because of cracks on top of fuel tank; 2) in April 2001 service for recall 00V314001 was performed; 3) in October 2001 fuel was leaking from a seal between fuel tank and a pipe, leading to engine, resulting in fuel tank being replaced for fourth time and 4) in November 2001 fuel smell was present again and dealership was diagnosing the problem. The fuel gauge operation stays on full then drops drastically due to fuel sender/pump failure. The dealer replaced the gas tank cap. The check engine light comes on due to purge valve failure. Consumer was asking for reimbursement.
Observed gas leaking from under vehicle took vehicle to shop upon inspection tank was found to have a crack on the side near the top spoke to dealer not thinking this was a warranty problem was informed fuel tank was replaced on July of 99 waiting for an answer about replacing tank
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- Chicago, IL, USA