This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated, indicating that traction control had been activated. The contact stated that there was an abnormal sound coming from underneath the vehicle before the vehicle lost motive power. After a visual inspection, the contact observed smoke coming from underneath the vehicle. The ABS warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but replaced the ABS fuse. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. The vehicle was taken back to the dealer, who confirmed a failure with the ABS module. The contact was informed that the module was leaking brake fluid. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the brake sensor. The vehicle was repaired, but the failure reoccurred; the traction control warning light illuminated, indicating that the traction control had activated, and the ABS warning light was illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000. The contact stated the vehicle was taken back to the dealer the ABS module was replaced 3 times since January 2023, it was defective. Hyundai USA was contacted but each time there was a problem and they refused to do anything.
- Dallas, TX, USA
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- Dallas, TX, USA