This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The left rear differential completely failed at 25,000 miles. According to the repair shop (Connie & Dicks in Claremont, CA) there was something structurally wrong with the rear differential and it never should have failed like this on a 5 year old car with 25,000 miles. The pinion nut was loose which caused the pinion gear to walk forward and backward in the housing which caused wear on the differential and resulted in catastrophic differential failure.
Approximately one year after having the car I began to notice issues. (18000) I have returned to the dealer for multiple repairs. The most significant issue is the toe. The vehicle will not stay in alignment and is wearing the tires unevenly causing tires needing to be replaced way too soon. After having the car aligned I will have to take it back within a week or so for another alignment. I travel between houston and austin frequently and this is a huge concern for my safety. As you are aware replacing tires is very expensive and pointless if the car will continue to wear unevenly. I have sent a certified letter to Hyundai but have not received a response.
The contact owns a 2017 Hyundai Santa Fe sport. While the vehicle was idling at a stop sign and a stop light, it shook and vibrated severely. While accelerating at highway speeds above 55 mph, the suspension was unstable. In addition, the fuel tank would be full at 381 gallons and would decrease to 360 gallons. The dealer (pantili Hyundai, 720 oakvale rd, princeton, wv 24740, (304) 425-8203) was notified of the failures. The vehicle was taken to the dealer several times, but they were unable to replicate and diagnose the failures. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 10,000.
The 2017 Hyundai Santa Fe sport seat belts do not retract. They jammed in the doors and have ripped the rubbers on the doors and do not retract back when getting out of vehicle.. also in an emergency braking situation the seat belts do not lock up. Suspension is lousy and it feels as if it has no suspension. I was told by Hyundai's zone rep randy 1-800-633-5151 on September 26th 2017 three more complaints of this situation have been reported. My local Hyundai dealer feels for $250 a month this is as good as it gets and I should accept the vehicle with its faulty seat belts. Vehicle has been looked at at my local Hyundai dealer since September 18th 2017 and was notified in August of 2017....updated 11/09/17 updated 7/20/18
- Bethel, CT, USA
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- Seattle, WA, USA