This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 25 MPH, the steering wheel began to turn independently to the left and right. The contact stated no warning light was illuminated. The contact was able to park the vehicle on the side of the road and she started to smell a burning odor. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.
Sticky steering wheel, harder to keep vehicle steering straight without extra force, steering wheel dash light and two other lights come on periodically then go off.
I was making a loop around under the freeway. It wasn't raining and the road was dry. It was daylight and I was not going fast. As I made the turn, the brakes and steering wheel both locked up. I couldn't turn the steering wheel or brake. I hit the median and narrowly missed hitting a pole. I do not feel comfortable or safe driving this vehicle.
This initially started around 3K miles. We thought the vehicle adjusting to our driving patterns; however overtime it became a constant problem. I called the service dept. & they'd not heard of this occurring. It's getting much worse and I'm afraid to drive it. The vehicle randomly at no specific speed seems to either get stuck in a gear or try to stall turning left, right (dry conditions) or as I'm on the highway moving lanes; no specific mph. (this is a driving death machine and for safety purposes I refuse to put other lives at risk) there's a 2-4 sec. Delay, forcing me to punch the gas (my grandfather or father would have stated; "sounds like sawdust in your engine") to get my vehicle to move; ultimately a near miss of a fatal incident on two separate occasions and becoming very close to getting T-boned due to this dangerously "unpredictable & extremely unsafe" vehicle. My husband was fed up and took the vehicle into the dealership.we provided detailed explanations of our experiences. Yesterday received back from service tech our invoice of service work and they state no problems; & update cause to resolution :tsb 17-BR0002 tcs update. In normal driving conditions from 5 mph to 20mph the rpms shouldn't suddenly increase to 5K without forward motion. This occurs in normal, eco, and sport at sporadic times. My vehicle has 10,223 miles this morning.I spoke with hyundaiusa & inquired of a buyback for vehicle considering the seriousness of the vehicle's safety and because the service technician stated there's no fix now or in the near future. An engineer from Hyundai Corp would have to come and there's no idea when (?). so I respectfully request an investigation into the seriousness of this safety. If there's any potential of preventing lost lives of children and babies, please help.
The contact owned a 2018 (na) Hyundai Santa Fe sport. While driving 35 mph through an intersection, the power steering seized and a red steering wheel and exclamation mark illuminated. The contact was able to pull the vehicle over to the side of the road and it was towed to the dealer. The dealer (Hyundai of new port richey 3936 us-19, new port richey, fl, 34652) diagnosed that the vehicle was transmitting data to the steering mechanism; however, the steering mechanism was unable to read and correspond. The steering mechanism needed to be replaced. The vehicle was repaired. The manufacturer was not contacted and made aware of the failure. The failure mileage was approximately 200.
- Tarpon Springs, FL, USA
Search CarComplaints.com for these popular complaint phrases...
We bought our 2017 Hyundai Santa Fe sport used; it had only 11,000 miles on it. Driving home from the dealership, I noticed the steering wheel would shudder violently when I turned the steering wheel, and as the steering wheel returned to center after a turn. This makes it close to impossible to control the steering wheel, and nearly got me into a few accidents since I was unable to control the steering wheel. This suggests there is an issue with the steering column or worse; the steering rack. If there is slipping going on in the steering column or rack, it could be dangerous, as the vehicle could have difficulty steering, or lose the ability to steer completely when in drive. I have never experienced such an issue while driving any other vehicle.
A D V E R T I S E M E N T S
- Daphne, AL, USA