This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2017 Santa Fe sport 2.0T ultimate AWD - hesitation occurs when accelerating from low speeds, most frequently observed when making turns. Stepping on the accelerator causes the traction control light to blink and the engine to effectively stall out for a few seconds. When the throttle does engage after the hesitation, it is in a violent manner. This happens more frequently than not, and is incredibly dangerous. I've owned this vehicle for over a year and have 20,000+ miles on it. This is a reoccurring issue. Had I been aware of this site, I would've filed a complaint immediately.
There is sometimes hesitation after coming to a stop. This is especially frightening at busy intersections. I push on the gas and the car does not move. It has occurred at least 20 times, but it happened yesterday afternoon at a busy rotary. I have seen many other complaints, but Hyundai has no solution as of today. I am afraid this is going to cause a serious accident eventually.
The vehicle will not acceleration when turning sometimes. In sport mode its fine but eco and reg it acts up. I was almost T-boned cause the car would not move at a intersection.
Within days of taking delivery, the vehicle would take 3-4 seconds to accelerate from a stop, and would not fully accelerate until almost 10 seconds later, creating a huge safety issues for times when speedy acceleration (at intersections, close calls, etc.) was paramount. From there, the infotainment system glitched out and would not turn on until I restarted the car, and it had issues with voice commands intermittently, defeating the purpose of a hands-free device (once again creating more safety concerns). Most regularly, the vehicle would struggle so badly to accelerate from 0-40, and 50-60, and would redline, causing huge stress and strain on the vehicle's power train. Hyundai told me "this is normal" which it is not. This happened daily at intersections, back roads, and on highways--it did not discriminate. I had several near misses when the vehicle refused to accelerate. In fact, just today, I went to accelerate through a turn and had the gas pedal floored because it would not accelerate past 10 mph. It took a full 20 seconds to get up to speed. This has happened in all driving modes: Eco, normal, and turbo.
My new Hyundai Santa Fe has a hesitation or pause problem. Randomly the engine or power train does not respond when attempting to accelerate. It is a dangerous safety problem when it happens. If you are entering a highway, slowing down and then re accelerating, entering an intersection from a stop sign. The condition can leave you in a panic situation when there is no response for a few seconds and then the acceleration kicks in. Your driving timing confuses others approaching you. The condition happens going straight or turning. You could be completely stopped, rolling slowly.. I have driven this vehicle for 800 miles. It has a 2.0 liter engine with a turbo.
A D V E R T I S E M E N T S
- Brooklyn Park, MN, USA