This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that some of the accessory buttons were inoperable. The contact took the vehicle to the dealer who confirmed that the clock spring had failed and could affect the deployment of the air bag. The clock spring was replaced and the vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 71,300. Consumer would like a portion of repair cost refunded from Hyundai, due to safety issue.
The contact owns a 2015 Hyundai Santa Fe sport. The contact stated that while driving, the driver's side steering wheel control buttons stopped functioning as designed. Additionally, the air bag warning light was illuminated. The contact had an independent mechanic diagnose the vehicle and it was determined that the clockspring had failed and needed to be replaced. The contact notified headquarter Hyundai (985 rinehart rd, sanford, fl 32771) of the failure. The vehicle was not repaired. The contact was informed that the vehicle was no longer under warranty. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 86,000.
- Sanford, FL, USA
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- Biloxi, MS, USA