Our daughter was driving on August 15 from Kelowna, BC to Calgary, AB. In the afternoon in the Rogers Pass the Santa Fe's engine failed. It took over 4 hours for a tow truck to come and tow the vehicle to our mechanic in Calgary. A friend had to drive for about 3,5 hours to get our daughter and her dog. They got back to the friend's home after 1 am.
We are all very upset that her car was not reliable to get our daughter to our home safely. Our daughter was very upset to have to go through this.
While driving the car on the highway at highway speeds over 55 mph the car stalls and looses power. No warning that the car was going to stall while traveling. I coasted to the side of the road and attempted to restart the vehicle. It would not start. Had the car towed to a local repair shop which could not identify the problem. The car was towed to the dealer for evaluation. Computer issue? WTF?
Oil changes every 5k miles, with adequate oil weight. I had just installed all new tires and alignment, and was leaving the tire shop I went to get on the highway and the car suffered power loss, CEL and Oil lights turned ON and the car turned off. I thought it was the alternator, AAA picked up the car and was taken to a shop where they said the engine had seized, so I took it to another shop since I did not believe an engine would seize at 104k miles in 2022, with perfect maintenance.
The second shop said the same thing, so I called Hyundai in Doral FL where they said the car was out of warranty and that only 2011-2014 Santa Fe Sports were affected by the recall, with the 2.4L engine. The NHTSA fined KIA/Hyundai 210 Million for failure to recall 1.6M cars, $4500 out of pocket, not a single way to find support from Hyundai, so the least I can do is pass it along to the people looking to buy these cars with the Theta II engines.
I am a United States Veteran and need my transportation.
Hyundai Dealership in Fayetteville North Carolina diagnosed my vehicle as needing engine replacement due to possible bent valve in #3 cylinder. (How does a 2015 valve get bent is beyond me)
Estimated Charge Total would be $8,859.00.
A 2015 Hyundai Santa Fe Sport Edition with Ultimate Package needing an engine replacement. LOL
I still owe thousands of dollars on this vehicle.
I notice others are having similar problems.....any help? any help? from Hyundai? Any?
The delaership contacted Hyundai...Excuse: valves are not under warranty.
Purchased Car as used. Appeared to be in excellent condition. Was Certified pre-owned by dealership. Drove car for first week locally. Approximately 150 miles total. Drove on busy highway, started to hear "knocking" noise. Shortly after hearing this, the engine turned off at 60 mph. Brakes were not usable. Electrical worked, put on hazards and luckily coasted two lanes over. Was towed back to dealership and did get entire amount back. However, I want people to know that this was a CPO car from a reputable dealer (obviously will keep reputable because of full refund), However, the engine threw a rod and based on information from MIT Mechanical engineer family member, this happened because there was no Oil getting to the engine. They dealership planned to replace the engine and I am sure re-sell again. This could have been a disasterous situation. Very lucky to be able to write this up. If you value your life and/or family avoid these cars. It is apparent that the class action law suit and Hyundai's failure to recall are real.
A D V E R T I S E M E N T S
Our daughter was driving on August 15 from Kelowna, BC to Calgary, AB. In the afternoon in the Rogers Pass the Santa Fe's engine failed. It took over 4 hours for a tow truck to come and tow the vehicle to our mechanic in Calgary. A friend had to drive for about 3,5 hours to get our daughter and her dog. They got back to the friend's home after 1 am.
We are all very upset that her car was not reliable to get our daughter to our home safely. Our daughter was very upset to have to go through this.
- Alfred S., Priddis Greens, AB, Canada