This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Hyundai Santa Fe Sport. While the contact's son was driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. The vehicle was driven to the shoulder of the road and the vehicle was turned off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 83,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving at approximately 70 MPH, the vehicle stalled, and the RPMs dropped. There was no warning light illuminated. A Police Officer responded and there was an abnormally strong chemical odor present. The vehicle was towed to the residence. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while his wife and daughter were driving, the vehicle unexpectedly decelerated to approximately 25 MPH. The contact stated that the check engine warning light was illuminated. The contact's wife was able to pull the vehicle to the side of the road. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the local dealer was in contact with the manufacturer. The contact related to the failure with the Technical Service Bulletin: 19-01-002H-1 (Engine Monitoring Logic Product Improvement). The failure mileage was approximately 185,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving from a complete stop, and while driving below 10 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving 40 MPH, the vehicle started shaking and with an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle was diagnosed by a dealer and the contact was informed that the failure was due to a lack of maintenance and oil changes. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 110,000.
- Sanford, FL, USA
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The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,400.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated and started shuddering significantly. Additionally, the engine was skipping. There was no warning light illuminated. The contact stated that the failure subsided while driving for an extended period of time. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer who inspected the vehicle and informed the contact that there was no oil leak. The vehicle was then taken to a second dealer, CMA's Colonial Hyundai (2200 Walthall Center Dr, South Chesterfield, VA 23834) where an oil consumption test was performed. The dealer advised the contact to bring the vehicle in every 1,000 miles in order to measure and record the oil consumption. The contact stated that the engine oil low was a 1 quart low per week after the last oil change. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while her husband was driving approximately 55 MPH, the vehicle hesitated then stalled. The check engine warning light illuminated. The contact-??s husband was able to maneuver the vehicle off the road and restarted the vehicle; however, the contact and her husband then heard a knocking sound coming from the vehicle before the vehicle stalled again. The vehicle was towed to Kelly Tires Services; however, the mechanic was unable to perform a diagnostic test due to the knocking sound. The dealer was notified, and an appointment was scheduled for the vehicle to be diagnosed. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The contact was advised to have the vehicle diagnosed by an authorized Hyundai dealer. The failure mile was approximately 40,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP mode with the check engine warning light illuminated. The vehicle started sputtering and failed to accelerate. The vehicle was towed to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer informed the contact that the vehicle had been updated with software under a recall previously; however, the contact had not received the extended warranty that came with the recall remedy. The approximate failure mileage was 118,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle, several warning lights randomly illuminated. The ABS and check engine warning were among the lights that were illuminated. The contact indicated that the failure was intermittent. The vehicle was taken to the dealer on several occasions for the same failure but no cause for the failure was found. No further information was available. The manufacturer was not yet notified of the failure. The failure mileage was 21,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that the vehicle previously had the engine replaced; however, the failure recurred with the vehicle making abnormally loud sounds while driving. The vehicle was taken to the dealer where it was diagnosed that the pulley tensioner, bearings, and fan belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 70 MPH, the vehicle stalled without warning. The vehicle was towed to the local dealer where the engine was replaced three times however, the failure recurred. The manufacturer was made aware of the failure but no additional assistance was provided. The failure mileage was approximately 60,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while making a turn from a complete stop, the RPM-??s started dropping and the vehicle was sputtering. The check engine warning light, the hill descent control warning light, and the steering wheel warning light illuminated. The contact pulled into a nearby parking lot and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the wheel speed sensors covers needed to be replaced and the ABS had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 110,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle with an unknown failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving approximately 60 MPH, the vehicle decelerated inadvertently. The contact depressed the accelerator pedal however, the vehicle failed to respond. The vehicle then stalled with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the vehicle would be repaired within 2-3 months. The vehicle was not diagnosed or repaired. The contact stated that the failure was associated to an unknown recall that was repaired previously. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while his caregiver was driving the vehicle approximately 25 MPH, the vehicle went into a reduced power protection mode at 20 MPH automatically. The check engine warning light was illuminated on the instrument panel. The vehicle was towed to the local dealer and diagnosed however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified about the failure. The approximate failure mileage was 21,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle. Additionally, the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic every month for the mechanic to add a quart of oil. The vehicle had previously been serviced by the dealer under Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement); however, the failure recurred. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 73,000.
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated she received a recall notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for recall repair; however, upon picking up the vehicle from the dealer, her husband noticed that several unknown warning lights were illuminated and the windshield was cracked. The vehicle was taken back to the dealer, but the dealer advised the contact's husband that they could not repair the vehicle and he would be referred to another location for repair. The contact stated that as her husband was driving to the residence, the vehicle inadvertently lost power at the stop light. The contact stated that her husband was unable to restart the vehicle after several attempts. The vehicle was towed to the contact's residence. Then the vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 61,499.
The contact owned a 2014 Hyundai Santa Fe Sport. The contact stated that while driving approximately 35 mph, the vehicle decelerated and stalled independently. The vehicle was restarted and while the contact continued to drive, the contact noticed that there was smoke coming from under the hood. The contact mentioned that the vehicle was pulled to the side of the roadway and the fire was intense under the hood. The contact jumped out of the vehicle and the vehicle exploded. The fire department extinguished the fire. A police report was filed. The contact was unaware of what started the fire. The vehicle was towed to a salvage yard. The vehicle was destroyed. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.
The contact owns a 2014 Hyundai Santa Fe sport. The contact stated that while his wife was driving approximately 50 mph, the check engine and battery warning lights suddenly illuminated, and the vehicle loss motive power and stalled. The vehicle was towed to the local mechanic who diagnosed that the engine had seized and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 82,500.
A D V E R T I S E M E N T S
- Warrington, PA, USA