This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle was in for repairs at both a collision shop and a dealership following a minor accident. When I got the vehicle back, I found that the seat controls were not working, preventing me from moving the seat backward or forward. During a test drive, the car lost power despite the gas pedal being fully pressed; it wouldn't accelerate and then suddenly jerked forward. This could have caused an accident if I had been on a busy highway. Further testing revealed an abnormal noise at 1500 RPM in multiple gears. The vehicle has been towed back to the dealership, but there's no word yet on when it will be fixed. Hyundai has been contacted multiple times, as the car has been awaiting parts and undergoing repairs for over four months. They don't seem to be taking these safety issues seriously nor helpful in resolving the issue.
The vehicle has a digital instrument panel. Today the instrumental panel started flickering, sometimes all warning lights will flash, and then the panel will go completely black/blank while driving. Sometimes a red "NO SIGNAL" warning will flash across the screen. When this happens, there's no speedometer, engine temperature, or any information about the vehicle. This vehicle is 1-month old and has about 1300 miles.
The media screen console part of my 2024 Santa Fe has been glitching since July. Dealer has already looked at it and said there-??s nothing to fix-?? now the screen flickers AND the audio glitches over and over the same few seconds.. then turn the car OFF and the audio stays playing over and over. Cannot turn off the media console or adjust volume. Screen goes out when using backup camera. I mostly have videos of these issues as you can-??t tell in photos what-??s wrong.
Brand new vehicle purchased through Clement Hyundai. Within a couple hundred miles, multiple times vehicle goes into neutral on its own while driving. Have to stop the vehicle and turn off engine to try to get it into drive to get off the road. Takes several attempts to get into drive. Major safety hazard! Repaired once by Jefferson City Hyundai. Same problem happening again. Car not drivable as it is a safety concern. Have found multiple online forums wherein people are having the exact same problem.
The digital gage cluster went black on my 2024 Hyundai Santa Fe Calligraphy (AWD) while I was driving on September 5, 2024. There were no prior warnings or indicators to alert me that anything was going to fail/not operate properly. I was entering a school zone and could not determine what speed I was traveling at to ensure that I was not moving too fast and endangering children, as well as walking parents; I pulled over and activated my Heads-Up-Display (HUD) to see if I could utilize it to safely continue my journey. I was able to use the HUD to know my speed. I initially had the HUD turned off because my daughter, who is a new driver, said that it was distracting to her. This occurred first yesterday. I thought that it may have been due to my system conducting a software update, but the issue appears to be intermittent. It sometimes comes back on, but it only remains on for no more than 10-15 minutes before going black again. Since it is a new vehicle and under warranty, I scheduled an appointment with the local Hyundai dealership the same night the issue first occurred to have the problem evaluated. When I arrived the next morning I was told that it would take about two (2) weeks for it to be diagnosed!?! I then went to a friend, who is a certified mechanic specializing in electronics, to take a quick assessment. She didn't discover anything during her observation, but decided to check online to see if there were any reports of this issue occurring prior to my incident. She found a technical report stating that the issue is known and probably caused by a wiring diameter issue that causes the digital gage cluster to intermittently go out and come back on. I believe that this could be a serious condition in certain situations. Besides not knowing your speed, you don't know if a turn signal is activated, how much fuel you have left, engine temps, oil pressure, tire pressures (TPMS), etc.
- Killeen, TX, USA
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The infotainment screen on my 2024 santa fe hybrid started flickering around 3k miles and right now at around 4.5k miles, 95% of the times it stays dark and unresponsive, 5% of the time it comes on but constantly flickers and only works the other 5%. We have no way to monitor reverse camera and for a car with lots of blind spots, this has become a safety hazard. I tried the small reset button next to the right knob on the center console but no results. There's an open Reddit thread on other owners expressing the same concern. This is nothing short of a major safety malfunction that could lead to potential damage to property and/or loss of life
While I was driving, my new 2024 Hyundai Santa Fe suddenly experienced issues with the digital dashboard panel and a loss of speed. The dashboard went haywire, and my speed dropped from 60 mph to approximately 25 mph on the highway. The vehicle also struggled to accelerate from a standstill. After shutting off the vehicle and waiting a few minutes, the dashboard appeared to reset, and everything returned to normal. I immediately returned the vehicle to the dealer, but they could not find any issues as no codes were displayed. The abrupt decrease in speed while driving is a significant concern, as it could have resulted in a rear-end collision on the highway.
When driving the cluster panel with speedometer etc goes black for a bit and then comes back on. Also, all the warning lights will come on sporadically at the same time and stay on for a few seconds then go away, or just stay on until car is turned off. Heads up display also goes away and sometimes can't even locate in their settings area. After about 10 min of my phone being on wireless charger it gives me a warning message that my phone is getting hot and to remove the phone. Bought vehicle new on April 13th and this all started within the first week and continue.
A D V E R T I S E M E N T S
- Wilmington, DE, USA