I understand there are issues, however, waiting for over 70 days with no ETA on when this will be fixed is unacceptable. From the time I called to have the car towed, it was a perfect zero dealing with Corp. The dealer did not have a loaner available on 4/15/22. I asked Corp for a loner, then it took 10 days for them to tell me that they would allow $50 per day excluding taxes (really, where can you rent a SUV for $50/day and where do you not pay taxes?).
Island Hyundai service was a pleasure to deal with, they update me weekly. Two weeks ago, the dealer provided a loaner SUV.
It failed at 3000kms and then it failed again at 4100kms. I have been without this car for over a month. They gave me a loaner but the loaner didn't match the car I have. I was given a significantly smaller car with very few features to drive. This is a major failure on a new car, I should have been given a new car.
A D V E R T I S E M E N T S
I understand there are issues, however, waiting for over 70 days with no ETA on when this will be fixed is unacceptable. From the time I called to have the car towed, it was a perfect zero dealing with Corp. The dealer did not have a loaner available on 4/15/22. I asked Corp for a loner, then it took 10 days for them to tell me that they would allow $50 per day excluding taxes (really, where can you rent a SUV for $50/day and where do you not pay taxes?).
Island Hyundai service was a pleasure to deal with, they update me weekly. Two weeks ago, the dealer provided a loaner SUV.
- pryannow, Staten Island, US