This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I parked my 2020 Hyundai Santa Fe in a hospital parking garage on the morning of July 30, 2024. I was getting ready to leave after my doctor-??s appointment. I slowly reversed my car and hit a pillar behind me. As I put the car into drive to come forward slowly, the car accelerated forward at a very fast speed. I took my foot off of the gas and kept pressing the brake pedal, but the car kept speeding forward on its own and I crashed headfirst into a concrete wall. The impact cracked the concrete barrier on the outside of the parking garage. The air bags deployed, causing fractures in my sternum and L1 vertebrae. This accident occurred near the elevators/stairs and cars were all around. IF a person had been walking in my path to get to their car, he/she would have been severely hurt or killed. I was able to frantically steer the accelerating car into a handicap parking space and crash into the concrete wall, thus avoiding other cars. If that space was not available, my car could have crashed into another car with people inside. We were just told that the car is going to be totaled. If necessary, it could be inspected before that happens. I thought that I was going to die-?? the car was out of control. I do not want this to happen to others with this type of car-??or put others in its path at risk.
I pulled into the driveway and put on the brakes when the vehicle accelerated and ran into the garage and the frame. There are tire marks on the cement showing the brakes were applied. I've had problems with the accelerate cutting out while on the freeway on ramp.
- Fresno, CA, USA
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Have only had the 2020 santafe 2.0T for a few weeks - 1,000 miles. It is going to the shop (selling dealer). The turbo lag has almost got me T-boned twice when pulling out into traffic. This is clearly a safety issue. It did not seem this way on the test drive. The overall power has gone down the past few weeks. Trying to pass someone - hah, make sure you have plenty of room, because that turbo lag will bite you in the butt when you pull out and suddenly you are stuck in the oncoming lane waiting for the engine to kick in. After an inspection by the dealer - they said " nothing is wrong, it is performing exactly as designed and with specs". really scary when the dealer service writer tells you - "it is performing as designed". I take that to mean they are fully aware of this safety design flaw/defect. The dealer then said - just drive it in the "sport" mode and it will not be as bad. That is ludicrous. The default mode is "comfort" and that is where the best ride and performance, mileage, etc. Is to be achieved. I took a test drive with the dealer's mechanic. He advised that he gets this complaint every single day. It is a safety design defect inherent in the engine. He checked for any error codes or software updates - none are present or available. The mechanic verbally confirmed that the "engine lag" is clearly there. However, when the service writer completed the ticket, he wrote that the mechanic said he could not duplicate the problem. That is an absolute un-truth. In my opinion - this is a very clear safety issue when trying to merge into traffic or pass another vehicle.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA