This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I pulled into the driveway and put on the brakes when the vehicle accelerated and ran into the garage and the frame. There are tire marks on the cement showing the brakes were applied. I've had problems with the accelerate cutting out while on the freeway on ramp.
Have only had the 2020 santafe 2.0T for a few weeks - 1,000 miles. It is going to the shop (selling dealer). The turbo lag has almost got me T-boned twice when pulling out into traffic. This is clearly a safety issue. It did not seem this way on the test drive. The overall power has gone down the past few weeks. Trying to pass someone - hah, make sure you have plenty of room, because that turbo lag will bite you in the butt when you pull out and suddenly you are stuck in the oncoming lane waiting for the engine to kick in. After an inspection by the dealer - they said " nothing is wrong, it is performing exactly as designed and with specs". really scary when the dealer service writer tells you - "it is performing as designed". I take that to mean they are fully aware of this safety design flaw/defect. The dealer then said - just drive it in the "sport" mode and it will not be as bad. That is ludicrous. The default mode is "comfort" and that is where the best ride and performance, mileage, etc. Is to be achieved. I took a test drive with the dealer's mechanic. He advised that he gets this complaint every single day. It is a safety design defect inherent in the engine. He checked for any error codes or software updates - none are present or available. The mechanic verbally confirmed that the "engine lag" is clearly there. However, when the service writer completed the ticket, he wrote that the mechanic said he could not duplicate the problem. That is an absolute un-truth. In my opinion - this is a very clear safety issue when trying to merge into traffic or pass another vehicle.
A D V E R T I S E M E N T S
- Evansville , IN, USA