New 2020 santafe took delivery on January 4th, 2021, with less than 5000 miles on March 21st the vehicle refuse to start after it was started and shut off while we were sitting in a parking lot. While attempting to start it getting forward collusion warning but the engine would not crank. Towed to the local dealer was told they cannot diagnose the car because they could not read the onboard computer, unable to say what's wrong. The car was towed back to the dealer where purchase and was told it was a blown fuse maybe lighting strike and other theories what's wrong. The dealer would replace the fuse and computer after 52 days the care is still at the dealer waiting on parts. Total electrical failure with no recourse at the moment, Hyundai motor of America Consumer Affairs wants us to sign a settlement agreement to refund our expenses and have not fixed or replaced the car. The manufacture is totally dragging their feet and denying the car suffer a total electrical failure, while the battery was still in working condition according to aaa.

- Reddick, FL, USA

My husband and I purchased this car brand new, with only 252 miles on it. On the third day of owning it we were driving and within 5 miles the car began alarming with the center driver console indicating the engine was overheated. The temperature gauge was in the red zone. After a few seconds it dropped slightly and fluctuated in the upper 2/3S of the high temperature region. We drove to the dealership, which was within 10 miles. Once we were within half a mile the car engine began rattling every-time I tried to accelerate and the temperature gauge at this point remained in the redline. In addition, during all of this we turned the heat on to pull some heat from the engine but only cold air would blow. We were within the 3 day grace period of no questions asked return policy so we decided to return the call as it was brand new and had such a serious malfunction. We have not heard back from the dealership as to why the car malfunctioned.

- Huntsville, AL, USA

The contact owned a 2020 Hyundai Santa Fe. The contact stated that while driving at 65 mph the power steering suddenly failed causing the steering wheel to become very difficult to turn. The contact stated while stopping the vehicle it suddenly stalled. The contact stated various warning alerts illuminated. The vehicle was towed to the local dealer pugi Hyundai (1866 ogden ave. Downers grove, il.) who diagnosed that the battery was faulty. The battery was recharged but the failure reoccurred. The vehicle was taken back to the dealer where the alternator and battery was replaced. Later, after driving and parking the vehicle, it caught on fire. The fire department was called to the scene and extinguished the fire. A fire department report was taken as they believe the fire was started in the engine compartment. A fire department report was filed. The vehicle was destroyed and towed away. The cause of the failure was not determined by the dealer or an independent mechanic. The manufacturer was notified of the failure and a case was opened. The failure mileage was 80.

- Chicago, IL, USA