This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Prior to these occasions, the Hyundai Santa Fe was constantly needing oil added. On top of that, starting on [XXX], my 2020 Hyundai Santa Fe coded with a check engine light blinking in the upper right corner of the dashboard. I was on [XXX] in NW Indiana on my way to a meeting. The SUV would not accelerate past 2,000 rpm and bogged down on a national interstate sending me into a panic. I had my car towed back to my house. I called my brother in law, [XXX], who sold me the vehicle in November 2020, to get advice on what to do next. I was told to have the vehicle towed to the nearest dealership. After having my car sit there for two weeks, Webb Hyundai finally looked at it. They upgraded the knock sensor software and had the knock sensor replaced. With the plethora of things that I asked to be repaired or looked at, they only fixed the knock sensor. Due to an extended warranty, I paid $100. Two days later, the SUV got a flat tire. The SUV sat for a week or week and a half due to a flat tire and the place not having it in stock. [XXX] driving back from getting my new tire put on in Valparaiso, Indiana, the vehicle coded again on [XXX]. It caused another very dangerous situation as the vehicle slows to 2,000 rpms. Once again, I had the SUV towed back to my home in Cedar Lake, Indiana. It sat for a few days while I was deciding my next move. This time, I had the vehicle towed to Gerald Hyundai, where my brother in law works and where the vehicle was originally purchased. The vehicle arrived [XXX], 2024. The SUV only sat for one day before telling me all the work that needed to be done. Some of the charges were covered by the extended warranty. Total bill was $540. The work was done on May 13, 2024. I could not pick up the vehicle until the weekend. However, my other car was in an accident, so I did not make it until [XXX] 2024. Shortly after picking up my vehicle, the SUV coded again on [XXX] going back to Indiana. More to follow.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C
Numerous different occasions since I bought the vehicle this year in March 2023 when on highway, side streets and even in parking lots with nothing, no cars no objects or humans in front or behind the vehicle my forward collision warning and rear end collision warning has came on which caused the car to break on its own and it is a safety concern. I have been to the dealer numerous times since I-??ve bought the vehicle and currently have reached out to Hyundai Motors of America and pretty much got told to suck it up nothing they can do for me as the computer isn-??t showing any codes or issues my car has now been at dealership where I bought it for 2 weeks now and no resolution besides come get the car and figure it out on my own and as a single mother with a child with disabilies I don-??t know what else to do.
******* delete voq ******* this complaint is being marked for deletion because it is requested by the consumer that they wish to have it removed ******* delete voq *******
On Thursday, May 11, 11:45 am, I experienced a distressing incident at Moulton Elementary School in Laguna Niguel, CA, 92677. my car was parked near the school building, with the engine turned off and the gear set to park. I was there to pick up my children, and at that time, nobody was inside the vehicle. Unexpectedly, my car started moving backward as if in neutral gear, despite being in park mode. I estimate I was approximately 10 feet from the vehicle in front of the school building. The situation was alarming because numerous children were nearby, which could have resulted in a tragedy. Thankfully, no one was injured or hit by the moving vehicle. Instinctively, I attempted to stop the car by using my entire body to push against it. Unfortunately, my efforts were unsuccessful, and as a result, I sustained severe back pain. I have been on bed rest for the past five days due to the discomfort caused by the incident. Subsequently, the vehicle collided with another car, which belonged to a teacher. The incident shocked everyone, and the reason behind the car's unexpected movement remains unclear. Later, I discovered through online research that my car was actually on the recall list, but I had not been informed of this beforehand. As a result of the incident, we contacted the police, and they arrived at the scene can confirm that the car was indeed in park gear during the incident. It is vital to investigate this matter thoroughly to determine the cause of the vehicle's accidental movement and prevent future accidents. I hope that this statement provides a clear account of the accident that occurred at Moulton Elementary School. I strongly urge authorities and the involved parties to take immediate action to address the issues surrounding my car's movement and prevent any similar incidents from happening again.
The contact owns a 2020 Hyundai Santa Fe. The contact stated that the vehicle alarm system failed to activate during a vehicle break-in. The vehicle was unoccupied at the time of the failure. A police report was filed. The dealer was notified of the failure and the contact was advised to contact the insurance company and an appointment was scheduled for the vehicle to be diagnosed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number. The failure mileage was approximately 55,000.
The air conditioner quits working after a few minutes if the temperature is over 80 degrees. This has happened multiple times, at least 6 times. I took the car into Hyundai dealer and they said they could fine nothing wrong with it. As soon as we got it back from the dealer it happened again. Heat stroke was our only safety concern. No warning light has ever come on to report this breakdown.
New 2020 santafe took delivery on January 4th, 2021, with less than 5000 miles on March 21st the vehicle refuse to start after it was started and shut off while we were sitting in a parking lot. While attempting to start it getting forward collusion warning but the engine would not crank. Towed to the local dealer was told they cannot diagnose the car because they could not read the onboard computer, unable to say what's wrong. The car was towed back to the dealer where purchase and was told it was a blown fuse maybe lighting strike and other theories what's wrong. The dealer would replace the fuse and computer after 52 days the care is still at the dealer waiting on parts. Total electrical failure with no recourse at the moment, Hyundai motor of America Consumer Affairs wants us to sign a settlement agreement to refund our expenses and have not fixed or replaced the car. The manufacture is totally dragging their feet and denying the car suffer a total electrical failure, while the battery was still in working condition according to aaa.
Leased a 2020 Santa Fe on April 24, 2020 and on July 9, 2020 it stalled and all the lights on my dashboard lit up like a christmas tree and after 20 mins. Was able to start it. The dealer said nothing wrong. In August 2020 the car wouldn't start, after a road side assistance jump the dealer said I'm not starting it enough. In October same thing happened I got a new battery from the dealer. In December the same thing happened I got another new battery. They refuse to admit something is drawing power from the battery in the off position. Instead they say I'm not starting the car enough. I start the car 2 to 3 a week.
With less than 1000 miles on the car, the horn stopped working intermittently. (the majority of the time it didn't.) the dealer kept the car for a week. The determination was that the "driver air bag clockspring has internal malfunction". the paperwork shows that it was replaced. Yesterday, approximately three weeks after the repair, the horn failed to work again while driving on the highway. (based on past experience, speed doesn't seem to be a factor.)
My husband and I purchased this car brand new, with only 252 miles on it. On the third day of owning it we were driving and within 5 miles the car began alarming with the center driver console indicating the engine was overheated. The temperature gauge was in the red zone. After a few seconds it dropped slightly and fluctuated in the upper 2/3S of the high temperature region. We drove to the dealership, which was within 10 miles. Once we were within half a mile the car engine began rattling every-time I tried to accelerate and the temperature gauge at this point remained in the redline. In addition, during all of this we turned the heat on to pull some heat from the engine but only cold air would blow. We were within the 3 day grace period of no questions asked return policy so we decided to return the call as it was brand new and had such a serious malfunction. We have not heard back from the dealership as to why the car malfunctioned.
Brake has been sticking last couple of weeks so that I had to pump brake to release to start. This morning I went out to the driveway and could not get into car with either remote or by using blue link on my phone. I used the manual key but could not release any other doors or lift gate. No lights, hazards, radio no nothing. I have had a few dead batteries and never had a car that dead overnight. I drove home from work previous night and I was outside after dark next to my car, no lights left on. I called roadside assistance, first guy said he thought there was a short, parking brake would not release and car still did not start. A different tow truck had to come with dollies and it was towed to the dealer. Dealer said it was a dead battery at 4918 miles! thankfully I was at home and the heat index was not at 105 degrees yet for the day.
A D V E R T I S E M E N T S
- Cedar Lake, IN, USA