This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 1641, I was driving 55mph on tonganoxie rd with the right of way & no stop signed. The other driver did have a stop sign but did not yield and entered the intersection causing my vehicle to strike the middle of the passenger side and spinning my vehicle and stopped 90-?? to my right facing the direction she was traveling. All of my air back opened and inflated properly, except the driver side airbag. Because of this, my head slammed into the glass window, which then threw up upper body towards the passenger side. Had I not had a seatbelt on I would have ended up there. Due to the kinetic impact to the window (airbag only inflated about 1/4 of the way) I suffered a TBI severe concussion, tore my upper ribs from the breast bone, whiplash to my neck and back. There was a recall for this EXACT vehicle and driver airbag issue but mine was not listed as being on it. It has been a month and I still have a lump and tenderness at the impact site, brain fog and severe headaches, neck and back pain causing my to out of work at leave without pay. The headaches are worsening a bad do not want anyone else hurt.
Front side airbags only came down maybe sun visor length. Broadsided a car that pulled out in front of me, I was going 55mph when I hit her and no time to brake. I am 5-??4-?? and when I hit her my head hit below the bag and into the glass getting a concussion. This is a major safety factor. Progressive Insurance claim #[XXX], vin [XXX]. I have not received police incident report yet. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Auto accident. Front end gone Air bag did not deploy. Only driver in car. Suffered 2 Broken ribs and broken sternum. Insurance company totaled car after inspection. No warning lights or messages presented at any time prior to accident.
It's a rental car. It was a snow day and hit on the concrete wall but the airbag didn't deploy. Compared to the damage to the car, it is a safety concerns.
- Aurora, CO, USA
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The contact owns a 2019 Hyundai Santa Fe. The contact stated that while driving at 75 mph and was about to switch over to the left lane with the left signal indicator light on, the warning left indicator alert sensor light failed as a result, the contact collided side by side with another vehicle. The contact stated that the other vehicle was driving between 75-80 mph, and crashed into the driver front side door, the rear end and the front end bumper and tire of the vehicle. The air bags failed to deploy. The contact stated that she was able to coast to the side of the road. The contact sustained left arm, neck, back, whiplash and a concussion. The contact also stated that half of her body was numb that required medical attention and was informed by her doctor that she had nerve damage and posttraumatic stress disorder. A police report was not filed. The vehicle was taken to massey Hyundai dealer, located at 1706 massey blvd, hagerstown, md 21740, (301) 739-6756, but was not diagnosed or repaired and informed the contact that it was not their problem anymore since the vehicle was in an accident. The contact informed the dealer that the safety feature was not functioning. The dealer informed the contact that the safety features were turned off. The manufacturer was notified of the failure and provided a case number: 15818438. The approximate failure mileage was 7,500.
My wife has had a bad back for many years and requires a cushion to ease the back pain while riding in the passenger seat. By doing that the air bag on the passenger sit will not activate. This has created a real problem for people with a disability. I've reached out to Hyundai to have the passenger air bag active continuously but they have refused. I'm not asking them to turn it off, I'm asking them to turn it on so we can be more secure in the vehicle. We have tried many different pillows, cushions and back supports to no avail. Riding with the air bag inoperable is not an option, research on the internet shows thousands of complaints with the same problem. Hyundai's answer is buckle up tight and sit back away from the dash. This is not an answer to a problem that can effect millions of disabled people spending many thousands of dollars on new cars that want to feel safe. Please let me know if you have any suggestions. Thank you.
A D V E R T I S E M E N T S
- San Antonio, TX, USA