4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Hyundai Santa Fe wheels / hubs problems

wheels / hubs problem

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2017 Hyundai Santa Fe Owner Comments

problem #3

Nov 092020

Santa Fe 6-cyl

  • 37,000 miles

A D V E R T I S E M E N T S

The V6 2017 Santa Fe SUV is advertised in many car magazines and by Hyundai to tow 5,000. Lbs. I told the sales manager the specs of my camper. He said it would not have a problem towing my camper that weighs 3,200. I said if you get it prepared for towing, meaning, hitch, brake box and wire for lights, I will buy it. The deal was made. I towed a few times then had a bad shaking in the rear. The service manager tried to tell me I was towing too much weight. Impossible. It's just me and a small dog. I argued with allen turner Hyundai in pensacola, fl and the corporate office. They believed what the dealership said. I told them I can go weigh it all on dot scales to prove it. So they ended up fixing it that time. I didn't tow for awhile because of covid. The first time I did, on the way home it started shaking. I go to the dealer. He told me the right rear passenger tire was separating inside. It would need alignment and struts. They were not going to pay for it even with the car with low miles still under warranty. They offered me something off their used lot. Which I considered if it had the safety features that I originally bought on my Santa Fe. No, they offered a basic small truck. I'm older and I have gotten used to the safety features. The salesman talked down to me, tried to intimidate me and practically called me stupid. I was supposed to see the service manager but he dismissed me. I've bought three cars from this dealer using the same salesman. Then when I have a problem they treat me like this. I have testimonies from other camper trailer haulers with the same car that even tow a higher weight camper. They have not had any problems. I will attach photos of theirs also. Thank you [xxx] when I'm towing it all sounds good and works good. I wouldn't know the camper was back there. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pensacola, FL, USA

problem #2

Mar 232018

Santa Fe

  • 20,000 miles
The contact owns a 2017 Hyundai Santa Fe. Within a day of the contact owning the vehicle, a passerby alerted the contact to the fact that the rear wheels were wobbling and shaking abnormally. The dealer (davis Hyundai, 1655 N olden ave, trenton, NJ 08638, 609-871-2800) stated that the rotors needed to be replaced and the driving condition would return to normal within a week. The vehicle was repaired by the dealer, but the failure continued. The contact was uncertain if the dealer provided a correct diagnosis to repair the vehicle. The contact continued to be informed by other drivers on the road that the vehicle's rear suspension was unstable. The same dealer further stated that the tires needed to be replaced. The vehicle was not inspected before it was sold to the contact. The dealer advised the contact to take the vehicle to an inspection facility to determine if the tires needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

- Ewing, NJ, USA

problem #1

Mar 312018

Santa Fe

  • 9,000 miles
Rim paint peeling at 9000 miles happening all over country rims need to be recalled I have 5 spoke Y rims 19 ' inch car hesitates from deadstop safety issue all over internet from other car owners

- Park Ridge, NJ, USA

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