10.0

really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
3 / 0
Average Mileage:
6,665 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Hyundai Santa Fe miscellaneous problems

miscellaneous problem

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2017 Hyundai Santa Fe Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #21

Jan 142020

Santa Fe

  • 30,700 miles

A D V E R T I S E M E N T S

When I drive going straight at about 40 to 48 mph on eco mode or any drive mode the car jumps/ jerks like it shifts into a low gear and then goes back into a high gear with no heavy acceleration. If I have it on cruise control at 45mph it will kick back and forth occasionally as if I was slamming on the gas pedal then slightly on the break but quickly.

- Pingree Grove, IL, USA

problem #20

Aug 012019

Santa Fe

  • 1,000 miles
Oil is vanishing from the vehicle. For every 1000 miles there is a pint of oil missing from the vehicle. This has been reported to the Hyundai mutiple times. Hyundai can not find any issue with the vehicle. This is concering becuase the vehicle can break down on a long road trip without consant oil checks and refilling during the trip. Hyundai has yet to replace the motor or resolve the issue. No oil leak located it appears the oil is just going missing while the vehicle is in motion.

- Orlando, FL, USA

problem #19

Sep 262017

Santa Fe

  • miles
There is a leak on the drivers side of the vehicle coming from unknown defect. Every time it rains, water drips from under the dash to the floor close to the frame of the car.

- Ridge, NY, USA

problem #18

Sep 032019

Santa Fe

  • miles

A D V E R T I S E M E N T S

Over one month ago, my gps viewer showed a wrong time. I reset the clock and exited the feature. The clock quit appearing on the screen. At first I didn't notice it. Then when I did, I wasn't able to enter the program to set the clock: It was all dark on the choices. I read both my manuals and nothing in them talked about this problem. I had several friends read the manual and they couldn't find any information to fix this either. I went to the dealer and have it fixed and they said there is no fix for this. The second time I came to the dealer, the technician ordered the whole head unit and they said I have to wait for the order. It's about 4-5 weeks now and I still haven't heard anything. I called last week and they said there is no eta for it. I do not know what to do anymore.

- Corona, CA, USA

problem #17

Sep 022019

Santa Fe

  • 38,000 miles
Over one month ago, my gps viewer showed a wrong time. I reset the clock and exited the feature. The clock quit appearing on the screen. At first I didn't notice it. Then when I did, I wasn't able to enter the program to set the clock: It was all dark on the choices. I read both my manuals and nothing in them talked about this problem. I had several friends read the manual and they couldn't find any information to fix this either. When I went for an oil change, I found out that this issue was affecting lots of vehicles and they said there was a couple of things they could do to attempt to fix it. Sometimes it worked and sometimes it didn't. mine didn't. no one contacted me to alert me to the problem (said maybe a cell tower issue when I was at the dealers). I have to access my fitbit to get the time which requires squeezing the sides of it and sometimes scrolling it. Not suppose to use your cell phone for safety, but messing with my fitbit under my jacket is just as bad. Why weren't we notified. Google shows people have been complaining about this problem for some time now. I'm a senior citizen and may not be using correct terms for the gps stuff. It is a safety issue when your eyes aren't on the road as they should be and messing with your fitbit. Yes I can invest in a watch again, but why should I have to do this? doesn't matter if I am driving or stationary, it doesn't work!!!!!

- Woodbury, MN, USA

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problem #16

Sep 202019

Santa Fe

  • 40,000 miles
The contact owned a 2017 Hyundai Santa Fe. The contact stated that the vehicle caught fire under the hood while parked and unoccupied. The fire department was present, extinguished the fire, and stated that the fire initiated around the battery area. A fire department report was filed. The contact mentioned that a new battery was installed a week prior the failure. The manufacturer was contacted. The vehicle was towed and deemed destroyed. The cause of the failure was not determined. The dealer was not contacted. The VIN was unknown. The approximate failure mileage was 40,000.

- Ovideo, FL, USA

problem #15

Aug 282019

Santa Fe

  • 53,000 miles

A D V E R T I S E M E N T S

While in motion the vehicle either brakes or backfires. The jerking motion is so hard that I thought I was hit by another car. The car continues to drive but acceleration rate slows drastically causing near misses as well. The traction control and downhill shifting lights come on and stay on until you turn the engine off and back on. So far this has happened four times in both normal and economy drive modes while traveling on the interstate/highway at speeds between 50 and 70 mph.

- Walker, LA, USA

problem #14

Jun 022019

Santa Fe

  • 50,000 miles
While driving westbound on I-80 on Sunday, June 2, 2019, at 2:33 pm the front portion of the panoramic sunroof exploded with the sound of a 12 gauge shotgun. The glass went flying and came into the vehicle. No prior damage to the sun roof and the air temperature was 64 degrees. We were traveling at 65 mph.

- Midvale, UT, USA

problem #13

Feb 072018

Santa Fe

  • 30,500 miles
I was pulling onto the highway and coming up to speed, going approximately 50 miles per hour, when I heard a loud noise, like a 'crack' or a 'boom.' It quickly became clear that my glass sunroof had burst and there were glass pieces raining down on the sun screen, which thankfully had been closed. No injuries were sustained.

- Davis, CA, USA

problem #12

Nov 112017

Santa Fe

  • 9,000 miles
The panoramic sun roof exploded while the car was parkerd and engine runningthe tempature was 77 degrees. After some internet follow up it seems this is the #1 problem in Canada and there has been and on going class action lawsuit in the usa for the past 5 years. Both the dealership and huyndai knew of the problem and it was fix under warranty, 1year old with 9000 miles. Had this happened a freeway speed we probally would have been killed along with others. They are replacing the glass roofs with the same glass roofs with no fixes done Hyundai and sister company Kia have know of this problem since before the class action suit started in 2012 and have send bullittens to dealerships but no recalls this is a major saftey issue and needs to be investigated and not just covered up by the car companys. I have aprox 100 photos and can not down load to your site for some reason currently I can try later or maybe if you have a email or something I can do that too, let me know. This happened November 11, 2017 the car was bought in the usa kept in the usa by usa citizens

- Pocatello, ID, USA

problem #11

Sep 302017

Santa Fe

  • 24,000 miles

A D V E R T I S E M E N T S

It tries to stall or hesitate when making turns I live in Chicago and drive in traffic when turning into traffic it seems to hesitate for 2 or 3 sec before acceleration II am afraid to drive this vehicle in traffic from fear when making a turn I will. Cause a car accident

- Chicago, IL, USA

problem #10

Aug 282017

Santa Fe

  • 8,000 miles
On May 31st I purchase a new Santa Fe sport AWD 2017 - 21 days after drving the card the dashboard light where coming on for tracking control and downward shifting - when I originally called the dealership I was told maybe I went through a large puddle if they come on again call them back - within three hours of hanging up the phone the same problem started again - I called the dealership - and brought the car in they kept the car for a month stating a master technician from Hyundai was looking into it, but they see where there was an issue with the shift. But they were not able to tell me the issue but it seemed to be cured for. While I was driving last week on the highway I hear a thumping sound, I thought I had a flat tire - pulled over no flat - I proceeded to drive and the sound came back - I immediately turned around and brought it back to a local mechanic shop - the mechanic shop informed me that the right front axle and shaft joint was broken and the car was unsafe to drive - I had the car towed to the local dealership who confirmed the same issue and replaced the parts required - they informed me that it was very possible that was the reason why the dashboard lights are coming on originally - the card is branch new and did not even make three months of ownership - I contacted Hyundai originally and made a complaint for the dashboard, lights but never received a reply - I sent an additional email in regards to the new issue and informed them that they should check to see if perhaps this make and model of the card is are experiencing a manufacturing defect ----- I also informed them that I could have died if this axle failed while driving on the highway. - I think there need to an investigation into the matter before someone does end up dying

- Fishkill, NY, USA

problem #9

Mar 252017

Santa Fe

  • miles
When the car start at the traffic lights and slowly accelerates while driving, there is a sound in the car. I head a sound from the engine or muffler.

- Leander, TX, USA

problem #8

Aug 162017

Santa Fe

  • miles
My brand new 2017 Santa Fe limited hesitates badly when coming out of turns at a slow speed and attempting to accelerate...just short of coming to a stop. It also occurs when vehicle is at a stop then I step on the accelerator. It is a safety issue as the vehicle lags when attempting to enter traffic or the vehicle could be hit from behind when attempting to accelerate and it momentarily does not respond. This occurs each time I drive it.

- San Marcos, CA, USA

problem #7

Aug 152017

Santa Fe

  • 2,000 miles
Car has serious, dangerous acceleration problems. It's most noticeable when turning left into oncoming traffic. Car appears to lose all power when accelerating - hanging for seconds while nothing happens. Engine hits redline all the time and it barely gains speed. Called dealer and was first told "dual clutch will learn driving style." After noting car has 2K miles was then told "the delay is a characteristic of that car." This is unacceptable and incredibly dangerous. I've almost been T-boned multiple times because of this. Googling led me to many other reports of the same issue. This vehicle needs to be recalled.

- Salem, OR, USA

problem #6

Mar 272017

Santa Fe

  • 1,000 miles
Apple carplay completely disables all of the vehicle's native audio warnings and alerts when it is in use. In other words, if one is listening to music, using siri, or making a phone call through carplay, none of the car's built-in safety features work as designed; the audio is silenced and carplay completely takes over the audio system. This would include blind spot monitoring, lane departure monitoring, forward collision avoidance, cross-traffic alert, etc.. this only happens with carplay in use; if Hyundai's native software is controlling the system and the phone is only connected through bluetooth, the systems function normally. Hyundai makes no reference to this in their manuals and seems to be unaware of the problem. Apple does not provide any product support for carplay whatsoever. This is a case of a nonessential entertainment system interfering with safety systems. Hyundai and apple should be made to correct this, or at least make consumers aware of it.

- Milwaukee, WI, USA

problem #5

Sep 062016

Santa Fe

  • miles
I have a 2017 Hyundai Santa Fe ultimate and like the other complaints, the car has hesitation when trying to accelerate especially after a stop, bump in road, slowing down, etc. The dealership has had the car several times trying different things such as try a different mode, reset transmission computer, etc. I've called Hyundai customer service and filed a compliant open but I don't want the car anymore it hesitates too long/too many times and scares the crap out of me. It's dangerous and needs a recalled.

- Monongahela, PA, USA

problem #4

Dec 022016

Santa Fe

  • 1,500 miles
My vehicle was in park on a flat surface. I reached in and turned the engine off the car began rolling backwards. I was dragged backwards down the driveway. The car stopped when it hit the neighbors curb.I got in the car was off and in park.I then drove car into garage and placed in park. I didi sustain a sever ankle sprain and was treated at a hospital.the car had 1900 miles on it and was a new car lease. The dealer inspected the car on Monday December 5 and found nothing. I contacted the national customer service center. They sent a third party to inspect car and on February 3,2017. I recieved an email. It stated that the transmission, gear shifter and brakes are normal it noted that in this car the driver always must place the emergency brake on every time it is placed in park. The salesman did not convey this, nor II is listed on the information checklist to review before customer takes car. Also when I test drove this vehicle it did not have the emergency brake on. Also. When test driving the car I commented that the brakes seemed strange. The salesman told me to stop and we returned to dealer.he informed me that raccoons on the property were eating through brake lines on several cars. I was told they would be repaired before I took possession four days later. I am scared to drive this car. I asked to be let out of the lease but that was denied.

- North Ridgeville, OH, USA

problem #3

Jan 232017

Santa Fe

  • 1,500 miles
While travelling home from work experienced an awful shotgun sound from the vehicle's sunroof, immediately pulled over and discover that the panoramic sunroof had exploded.

- Murrells Inlet, SC, USA

problem #2

Jul 162016

Santa Fe

  • 1,700 miles
Vehicle hesitates when entering flow of traffic from a stop or a turn.

- Ripon, CA, USA

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