This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the highway, and suddenly oil and battery light came on and engine stopped and I had to pull over. The only warning was the check engine light came on when I started it 10 minutes before the engine died.
The engine had oil consumption issues that were addressed with dealership. The engine then just seized up and stopped working one day while driving down the road.
While I was stopped at a stoplight turn lane in my 2017 Hyundai Santa Fe sport, smoke started to come out of my engine. I removed myself from the turn lane and got my car into a parking lot, and within a minute, flames appeared from the engine. I do not recall a warning light alerting me, as I was focused on getting the car to a safe place. I called 911 and the fire dept put out the flames as it consumed the front of my car. The whole engine area is toast, so not sure of the cause, and insurance will be processing the claim as a 100% loss. I was up to date on my service/recalls and the car had just hit 90,000 miles. We had recently checked fluid levels, so that was fine, but I did notice when driving the day before and that morning on my way to my destination, that the engine/ car seemed to be a little off or running a little rough. That may have been the precursor to the engine fire I experienced.
Without any warning the car stopped running was able to pull over. Called for tow to dealership who after 30 days said it was the engine. Less than 50,000 miles
- Park Ridge, IL, USA
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Engine failure at 145,000 miles. Has been having extreme oil consumption and taken to the dealership a dozen times. Repeatedly told there is not an issue. Car shut off at 70 miles per hour on the highway with myself and three passengers inside. The check engine light came on mere seconds before cutting off. Dealership now states there are two holes in cylinder 2.
My vehicles 3.3l engine suddenly seized while pulling out from a stop sign in the intersection. Thankfully a group of guys saw this and were able to assist me in moving the vehicle out of traffic. Prior to this occurring I had noticed that it had begun to burn a bit of oil but I routinely checked it. Sounds similar to issues that Hyundai has had with some of their other engines that are now being covered under an extended warranty.
The engine oil drained out almost all at once. An independent mechanic found a hole in the valve cover. He said it would be expensive to take the entire engine apart but that something had clearly come apart and flown through the engine, causing a large crack. Oil had splashed all over the top of the engine. There was no fire, but there could have been. We stopped driving it right away. We have not yet brought it in to the manufacturer, but we have read that there are many failures of this engine (3.3 liter) around this mileage (124,000). The emission control warning light had come on a few days earlier, but not the engine oil warning light.
11/06/2023 I was driving down the hwy when I heard a loud knocking sound coming from the engine, so stopped at a gas station only to find out that the engine had no oil in the motor and the oil warning light did not come on and the engine started losing power so we had it towed to a dealership to have them diagnose the problem and they said we are going to have to put a new engine in the vehicle in which I'm going to have to do cause I have a loan on this vehicle. Good thing we were getting off the freeway before the vehicle started to loose power and catch us right in the middle of traffic. I was not alone in the vehicle at the time of this issue.
I wrote two documents outlining my complaint and information about the service on this vehicle that might be helpful in understanding the big picture. I have filed a consumer complaint with the Attorney General's Office. They suggested I also file a complaint with NHTSA. I have uploaded my written statements and supporting evidence for this complaint. There was no fire in the vehicle but there was so much smoke coming from the engine the person driving could not see the rode, other vehicles, or a clear path to safely get the car off the freeway. Luckily she was able to move the car onto the shoulder of the rode as she was driving in the far left lane. She did not crash the vehicle into the median.
The car has 77k miles on it and has received regular maintenance and oil changes at or around every 5k miles. It was brought to the dealership after the engine was making noises and a check engine light came on. This is where they diagnosed it with a timing chain issue and metal shards in all of the engine fluids. We are the second owners of the car and because it was out of Hyundai-??s warranty they would not cover it, leaving us with a $15000 lemon. Without getting it repaired, the engine can stall or combust at any time. There is no reason why this engine should need to be replaced other than faulty parts produced by Hyundai.
2017 Hyundai Santa Fe 7 seater died from engine failure due to no oil. Oil was checked by Earnhardt Hyundai 4,000 miles/10 months prior. Car never gave any indication that oil was needed or engine problem was imminent. It just died in the HOV lane and would not start up. Obviously it's very dangerous and unnerving when your car just stops out of the blue. Also since it's past 100,000 miles Hyundai is not offering any help with engine repair. On the internet there are numerous reports of this same thing happening to other 2017 Hyundai Santa Fe owners.
While driving home one day my car lost all power. All the warning lights on the dash came on and then my car was dead. I managed to safely get off the road but had trouble getting the car to stop. Once stopped safely, my car would not restart. It would crank but would not turn over. My car ended having to be taken to the dealer for diagnostic, only to be told me engine was seized. My car had 58,415 miles on it. No indication that there was anything wrong with the engine.
In October of 2022 my check engine light came on when I took it to Oreily's error code P1326. When I searched code it was part of a recall indicating excessive connecting rod bearing wear. I called Hyundai of Del Rio which is about 80 miles from where I live. They told me to bring it in to address the issue they fixed the issue and advised me that there was an additional recall for the breaks. (recall 22V056000) They told me the parts were ordered and they would call me when the parts arrived. Now October 2023 my check engine light is on once again, called Hyundai Corporate and opened a case with them. They told me to take it to the dealership, called the dealership and asked for a tow they said they did not have one available. They advised me to get a tow and a rental car if the problem was with the warranty I would be reimbursed. My car was towed 10/24/23 and as of today no one tell me what the issue with my car is. When I call, they give me the run around. Hyundai corporate said they have not heard from Hyundai of Del Rio and Hyundai of Del Rio says they are waiting on Corporate. Corporate assigned me a case manager who stated I will not be reimbursed for tow or rental which is placing me in a financial hardship. I have spent 1K so far case #[XXX], case manager said we do not know what's going on and have not heard from dealership yet. He stated I can call I asked him not too since I am afraid, they will delay the process more. 11/1/23 I spoke with Dewayne at the dealership he stated yeah, we heard you opened a case and Hyundai said you will have to wait until they decided what's going to happen. How can they do this" It's my car do I not have a say in what they do to it? Do I not have a right to know what's wrong with it? am I not entitled to reimbursement" I have asked repeatedly for a loaner to cut the cost of the rental which is almost $70 dollars a day. The parts for the break recall were there and I was never contacted to take my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.
I was driving my 2017 Hyundai Santa Fe with 70,039 miles on the odometer. The engine shut off without warning while I was driving it. No check engine or any indication of a problem was displayed. This created a dangerous situation for myself and my 5-year-old daughter as I had no choice but to manage to push the vehicle out of the roadway to a safe place without power steering. Exiting the vehicle with a child in a car seat was equally dangerous and not a viable option. Capital Hyundai in San Jose CA inspected the engine and reported the engine siezed and required replacement.
Engine failed while driving. No warning lights. No check engine lights. Lost complete power whole driving at normal speeds. Complete engine failure. Regualr maintenance records kept. 104k miles
Vehicle has 139k miles, regular maintenance, and engine had catastrophic failure at city street speeds when crankshaft and/or connecting rods failed. Hyundai advises that our vehicle VIN is not covered by their recall for this same issue. They say it only pertained to a small footprint of that manufacturing year. We still owe several years on this vehicle, and the cost to replace engine (with an equally problematic engine) will cost almost as much as we still owe, basically causing us to purchase the car twice. There should be some kind of recourse on these 3.3l engines with all the same issues. Reddit is full of people with the exact same issues. Our local shop quoted us at $11k to replace the engine.
I bought the vehicle used and have had it for less than 2 months (to the date of the incident). I checked the oil before a long drive which was 2 weeks before the incident. Oil was topped off and looked and smelled fresh. I began to notice a knock followed by a check engine light for camshaft position sensor. I shut the car off immediately. When I checked the dipstick (2 weeks after our trip) there was not a drop on the dipstick. There are no signs of oil leaks to be seen. I drained what was left in the crankcase (less than a quart) and it was silver, thick, with metal flakes all in it. I refilled the crankcase and did not solve the knock (I ran it for 2 seconds after refilling it to test it). I contacted Hyundai with the issue and they asked that we make an appointment with our local dealer to have it inspected (closest appointment was 2 months out). The car has not run since I changed the oil (2 months ago). I checked the dipstick yesterday and it was still topped off. This rules out any oil leaks. The engine is eating the oil with no oil smell or smoke. There were no warning lights for low oil or low oil pressure. Our inspection is tomorrow so I am hoping they can do something about this.
A D V E R T I S E M E N T S
- Mooresboro , NC, USA