This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Complete engine failure at 150,000. No check engine or warning lights prior to failure. I was traveling at 75 mph on the freeway when the engine lost power and locked up. I was barely able to make it safely to an exit before it fully shut down. After stopping, oil was profusely leaking out of the vehicle. When levels were checked it was completely empty. I know for a fact the oil was full before driving because I checked it and topped it off. Vehicle has been inspected by the dealership it was purchased from and they confirmed engine failure.
Engine failed due to metal shavings and oil consumption issue. CHeck engine light came on and I immediatley took for service. IT has been examined by car dealer who got approval for 90% of engine replacement. Feel it should be 100% and fall under 11006230 and be covered 100%
car started doing a weird noise. car checked at dealership, mentioned that it was probably the engine but that there was no engine light on. Car released back to us since no warning light was on. Engine died about a week later while driving (luckily, we were in a parking lot and our kids were not in the car). vehicle has been at dealership for more than 3 months.
Current mileage is 80,000. For the last 30,000 miles the engine oil burns or leaks within a month of it being changed. When I return to the shop to get yet another oil change. They investigate for leaks and find nothing. They end up topping it off vs charging me. As I barely put a hundred miles on the vehicle since the last change. Even when I barely drive between oil changes, I end up checking the stick frequently to ensure it-??s not leaking or burning oil until the next change. Yet it always does. It also randomly acts like it doesn-??t want to start. Doesn-??t matter if it-??s cold, hot or normal kind of day. Take it to dealer or auto repair shop for a diagnostic check and nothing is found. They check the starter, circuits, battery, and alternator. Nothing. This happens multiple times a yr. I-??ve never owned a vehicle that does this before. Even my old 200+ mile vehicle never did this. This Hyundai is only 7 yrs old and under 85,000 miles. It-??s baffling.
My 2017 Hyundai Santa Fe has roughly 120,000 miles on it and an engine light came on. I brought the vehicle into an automotive shop where they stated the vehicle was very low on oil, they checked the code and then reset it. After they drove the vehicle, it began "knocking" and the code came back on. They stated in the paperwork, "[t]his code is caused by the ecm getting a response from the solenoids that the camshaft is off; engine is not timed properly. This can be caused by a stretched timing chain or if the chain jumps a tooth." The oil has been changed less than 2,500 miles prior, no light ever came on to indicate that it was low, there was no indication that it was burning excessive amounts of oil, and I park in the same spot each day with no sign of oil leakage. There were no warning signs that the oil was low or that there were issues with the engine. This engine easily could have overheated and seized with absolutely no warning that it was coming. I was set to drive with my family across the country right before this happened and we easily could have been driving on the highway if/when the engine seized. The automotive repair shop quoted $9,149.01 to fix the issues and I owe a little more than $10,000 on it. I don't want to risk repairing it since the faulty engine will likely have this issue again in the near future and I am at a loss for how to proceed, especially with many having the same issue.
- Frederick, MD, USA
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On 7/24/24 I was driving off the expressway near my home when as I was switching lanes the vehicle made a loud clunk noise (it was like the sound of a lock turning but louder) and stopped accelerating, eventually coming to a full stop in the middle of the lane. Since I was blocking the lane, and it was during rush hour, I called the police to have them escort me out of the lane and into the middle divide. I had my vehicle towed to my home where my personal mechanic showed up to do an inspection. He tried turning on the car, but it only made a single-clicking noise. Next, he checked the oil and discovered that the dipstick was completely dry. He advised that the engine was seized due to no oil and suggested that I reach out to the location I had my last oil change at. An independent inspector completed a diagnostic on the vehicle and concluded the following: The top of this engine was dry and there were no oil stains on the underside of the hood or pooled in the engine compartment to suggest this engine leaked or displaced oil from the fill hole area. The oil fill cap was in the valve cover, tight and properly orientated. The oil pan drain plug was tight in the pan and not leaking. No torque seal or paint had been used on the drain plug or the oil pan. There was no impact damage to the oil pan. The inspector verified the oil filter housing and cover were dry with no signs of an active leak. The inspector verified the engine had been leaking oil to an active drip from the rear main engine oil seal, valve cover gaskets and from the oil pan gasket. There was also an excessive amount of soot and wetness in the tailpipes consistent with excessive oil consumption and the inspector observed a film of oil was present on the rear of the vehicle at both sides further indicating excessive oil consumption. The inspector attempted to start the engine and verified there was only a single clunk noise audible in the engine it could not be rotated indicating it was internally seized.
My 2017 Hyundai Santa Fe Sport has less than 100,000 miles and has been regularly serviced. On [XXX], the vehicle stopped suddenly and dangerously on the highway. No warning light engaged. Fortunately, I was able to roll to the breakdown lane without causing an accident. The vehicle had traveled 2,828 miles since its last oil change on March 30, 2024. My mechanic, Todd's Auto Repair in Beverly, Massachusetts, looked for leaks and performed an oil change. The vehicle traveled 894 miles before requiring another 5 quarts of oil on June 11, 2024. The vehicle traveled another 969 miles since last service and required 3 quarts of oil on July 25, 2024. The mechanic is therefore confident that the engine is burning through the oil at an alarming rate, with no warning lamps, messages or other symptoms present to protect the driver. I have an appointment for the vehicle to be inspected by a Hyundai dealer on August 12, 2024. The service center scheduler was resolute that there is nothing the Hyundai corporation will do for oil over-consumption. Hyundai customer Facebook groups indicate that this is a very common problem, putting drivers in peril. We welcome an inspection should you request one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My stepson was driving the car and it stopped running while at a red light in a left turn lane on a busy intersection. When he went to try to start it, it wouldn't turn over. Fortunately 2 officers showed up on scene to protect my stepson and his friends from an accident by blocking the lane behind the car. I arrived at the site of the incident and tried to start the car. When it wouldn't turn over I checked the oil and there was none on the dipstick. We just had numerous seals replaced on the engine within the last 8000 miles. We had it towed to a trusted shop that we frequent. They said that the motor was seized and there was no evidence of leaks. I called the local Hyundai dealer and I was told there was no coverage for the engine. Looking online I found many complaints from other people that have had the same issue with the same 3.3 liter engine. The engine was resealed due to leakage, however I had never needed to top off the oil since I bought the car. I have the oil changed every 3,000 miles or so. The shop that resealed the engine never took the heads off and stated that they did not see any evidence of major engine issues when they had the oil pan off. According to my stepson, there was never any warning and no lights on the dash.
head gasket blown without prior warning and rapid engine oil consumption. Car will power down in the middle of Hight speed traffic potentially causing an accident. Car less than 7year old.
2017 Santa Fe 2.4 L bought at 70,000 miles. We stalled on the highway which was terrifying. We could have been hit or caused an accident. Check engine light went on at this time and there was a knocking sound. Took to Firestone mechanic right away, they said they found metal shavings within the engine and that we would need a total engine replacement which would be up to $10,000. We did a google search and there are thousands of other Hyundai Santa Fe 2017 owners with the same issue. This happened at random the car was running perfectly. This is a safety issue and needs to be recalled. We are devastated having only bought this car 6 months ago and it-??s only at 80,000 mile's!!! We can-??t afford another car but it is a basic need where we live.
This vehicle has been well serviced. On 06.24.2024, with 55,857 odometer reading, it was being taken to the dealer because it was making engine noise but it seized on the way. I had just gotten on the interstate and up to 65mph when I lost all power and had to coast to the shoulder of the road and call a tow truck to get it the rest of the way. Stayed at the dealer for a couple of weeks before we received a call to tell us it wasn't covered under warranty because of time...understandable but not acceptable. So we reached out to Hyundai ourselves and got a representative to look into why it wouldn't be covered if there were obvious (what we have come to find out) issues.There are already TSBS indicating timing chain issues but in order to determine what the cause of failure was would require taking it apart which they weren't willing to do. It appears this will be the next class action lawsuit as there are too many having similar problems and Hyundai isn't willing to stand up.
went in for a routine oil change on vehicle at bob king hyundai in Winston salem, NC. Left home a few days later and home is 4hrs away roughly. When i got back home my Oil pressure light came on so i parked and checked the situation. There was no oil on my dipstick at all. Called dealer and asked why i'm empty if they just put oil in vehicle and they said they put in the right amount but my suv was saying another story. I literally had to fight with them to get a oil consumption test done free of charge for them to tell me what i already knew it was consuming or leaking, however they failed to tell me where it was going. Didn't want to honor the warranty that i bought into after i brought up the issues before it ran out and they denied my claim. i'm losing 1.5 - 2 qtrs. a week this is unacceptable by the manufacture to put bad equipment in or mess up a service and not take responsibility for their own actions! I had a trash bag full of empty oil jugs and i have had to make multiple trips to get my oil changed in that first week of not knowing why my motor was going through oil. My pressure light comes on during crank up to start and then goes away after i reach i certain speed on the rd and will come back off on on during rides. I also field multiple cases with BBB.
I bought this vehicle back in 2022 hearing how great Hyundai is wanting to make a long time purchase with a for my family. I-??ve had different models vehicles but I wanted something reliable. Now hearing this is possibly a fire hazard I need all this taking care of immediately. I am dependent on my car to get to work, for food, and I take my kids to school an to practice and just everyday life. I will take my vehicle to the dealership immediately to attempt to get this taking care of this week an hopes this company can make it right. Thanks for your time
knocking noise, check engine light, and then complete engine failure in one week. There is a recall on the engine but only for a month period and we don't fall in that manufacture date.
(Feb 2022) As with all the years before, vehicle passed inspection without issue. (April 2022) 2017 Hyundai Santa Fe went in to the dealership to have fixed the recalled Auxiliary Canister Kit at 73k miles. Before this, there were no issues ever with my vehicle. (June 2022) Within a month and a half of the fixed recall, my car started to exhibit issues-?"without warning while driving on the highway, vehicle stalled and lost control of all functions. Luckily I was able to coast to the safety of the breakdown lane. Vehicle was towed to dealership who replaced battery and alternator. Vehicle seemed better for a short time after this, but ultimately around 6mo later trouble began again (January 2023) This time throwing codes, car stalling when accelerating on highway. Dealer replaced multi fuse, changed oil & filter, reset reminders and topped off fluids. Told us to drive for a few thousand miles to determine how much oil is burning. Brought back in May 2023. Engine light is on now. When on highway vehicle misfires. Had VCTS replaced, Crankshaft & Camshaft sensors replaced, spark plugs 2,4 & 6 replaced Oil level checked and was deemed -??ok-??. Ultimately, dealership recommended engine replacement, engine failed completely rendering vehicle inoperable/useless. Reached out to Hyundai for help, as well to make aware of engine problem, met with -??not our problem-??. Researched heavily for other vehicle owners with similar issues, found many actually! Hoping this reaches the right people for more help.
I was driving my vehicle on the highway and I heard that it making noise and knocking and I immediately pulled over in the highway and saw the oil came out of the engine. I took the vehicle to Hyundai dealership and they said the issue for vertical square and scoring. I have an extended warranty to repair the engine, but when I want to use it, they denied and said it is not covered by warranty.
The engine started ticking. I was driving on the highway and it started as a very slight sound (not yet ticking/knocking). But when I slowed down to exit the highway and then started to accelerate again the clicking got worse. The check engine light came on and I checked the code and it was P0014 and P0024. The oil was also low. I took it to the dealership and they said I need a new engine.
My 2017 Sante Fe has recently started consuming oil at a very alarming rate. From doing research, there is ALOTA of hyundai owners having the same issue. There is no oil level indication light on the vehicle. Hyundai is aware of these problems. From what I have researched, this has been an issue since 2012. Every 500 miles, the car is short 2 quarts of oil. Did an oil consumption test with the crappy hyundai of metairie dealership. Hyundai immediately denied any work to be done before a physical inspection was even conplete. Now having to fight with the extended warranty people to try and fix the issue. Running an engine low on oil is dangerous! Not only because it puts us customers in danger of going bankrupt trying to pay the car off while having to pay for new engine that I'm sure will have the same issue, but also can cause break downs which puts the drivers and kids at risk for injury or death due to an accident happening while being broke down onside of the road. Serious thought needs to be put in about recalling these cars or engines or before hyundai continues to manufacture cars with this issue.
A D V E R T I S E M E N T S
- Warrenton , MO, USA