5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Hyundai Santa Fe body / paint problems

body / paint problem

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2017 Hyundai Santa Fe Owner Comments

problem #3

Jan 302023

Santa Fe

  • miles

A D V E R T I S E M E N T S

While just entering the freeway my hood flew open at approximately 65-70 mph, hit and broke the windshield, causing me to run off the road. The vehicle exhibited no prior indications that the hood could fly up. The vehicle was taken to a Hyundai dealership and we were told that we needed to contact Hyundai Customer Care that the dealership could not do anything until a Claims Manger contacted them. Upon contacting Customer Care a claim number was assigned and the Hyundai claims manger eventually called saying that this defect is not covered under the recall 163 (TSB# 17-01-050 for Secondary Latch Cable) because the manufacture date is 7/30/2016 and the recall dates are 7/12/2012 through 6/27/2016. This is only 33 days after the recall period ended and sounds like the Hyundai factory had an escape of a bad vehicle. I took pictures of the secondary latch cable, it shows corrosion, and uploaded to the Hyundai website at the advice of the Customer Care Representative. After a lengthy period time the Hyundai Clams Manager reported, on a recorded line as he stressed, that his management did not see this as a warranty or goodwill repair and suggested that I make an insurance claim for the repair and for a rental car. My wife, mother in law and children were not physically injured but emotionally rattled. We've had no choice but to drive the vehicle, with the hood secured alternate DIY means, as we awaited disposition by Hyundai. We now have no choice but to arrange both repair and loaner vehicle by ourselves. Again, the vehicle manufacture and recall date range are only 33 days apart - this smells of an escape from the Hyundai manufacturing plant. Also, isn't the purpose of the secondary latch to prevent the hood from flying up if the primary latch fails or is partially / false latched? Please contact me if you need any additional information i.e. Claim number, Claims Manager name, etc.

- South Lyon, MI, USA

problem #2

Dec 062018

Santa Fe

  • 37,000 miles
Sunroof exploded driving at speed limit on freeway, dry, clear, no snow, no vehicles near, esp in front of vehicle.loud bang, thought tire blew out, pulled over, saw roof glass broken.wind screen was forward, so no glass particles rained down, but this is safety hazard as L often drive my children & grandchildren in this vehicle.

- New River, AZ, USA

problem #1

Mar 232017

Santa Fe

  • 8,000 miles
The "check engine light" indicator turned on, and there was a recognizable failure in engine when srtarting. Took it back to dealerand took nearlya month to find the inconvinience and two weeks to fix it. They call me back to annuonce me it was ready and by the time I was reciving I noticed the air conditionar not functioning at all. Once again one more week to find the missfunctioning and reparing, now the veihicle is consumming to much gasoline (almost half tank in 87 kilometer) the injectors problem plevails. I get the Santa Fe in mxico, ciudad juarez chihuahua at hyndai penta is the name of the Agency, as a brand new vehicle whit 0 kilometers and I pay it in cash I hope you can help me because they dont want to respond. Thank you.

- Ciudad Juarez Chihuahua, TX, USA

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