This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving home at approximately 25 MPH, her vehicles engine all of seized. The contact stated that she was able to safely park her vehicle on the side of the road. The contact also noted that various unknown warning lights had illuminated on her vehicles dashboard. The contact attempted to restart her vehicle however it would not start and so the vehicle towed to an independent mechanic shop where the vehicle was diagnosed. The contact stated that she was advised that her engine had locked up and that it would have to be replaced. The contact proceeded to then have her vehicle towed to a local dealer where the vehicle was diagnosed again. The original diagnosis was confirmed. The contact was informed that she would have to replace her engine. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage 128,000.
At 110K miles my Sante Fe Sport began burning increasing amounts of oil. My mechanic says he does not know why it is burning oil. Today it has 134171K miles on it. It has been burning a quart or more of oil weekly. I drive about 200 miles per week.
The engine has basically come apart. There is a timing chain issue, the engine is not recalled and it is getting where the car cannot drive. There is a constant smell of burning electrical wires. There-??s also issues with the heating and air that is related to electrical.
My car burns a lot of oil. The Hyundai dealership service center ran a controlled test and validated that my car burned a quart of oil in 1000 miles. This is not normal. It turns out that there are a lot of Hyundai owners with the exact same problem. It seems there are bad piston rings.
I am filing this complaint regarding my 2015 Hyundai Santa Fe Sport, which recently suffered engine failure due to an unresolved issue related to error code P1326. The check engine light began flashing, and despite multiple visits to my local Hyundai service center (Gateway Hyundai Nissan in Fargo, ND), the problem was not properly diagnosed or repaired, resulting in catastrophic engine damage. The vehicle has a branded title, but I have confirmed that, according to Hyundai's warranty policies, recalls and campaigns are still applicable to branded vehicles. Hyundai has issued a recall for engine defects associated with error code P1326, yet the service center has refused to replace the engine under this recall. Instead, they are insisting on an out-of-pocket repair cost of $9,300.56, even though the engine failure is a result of the defect addressed in the recall. This failure occurred while I'm driving with my wife and 9-month-old infant, which posed a significant safety risk. Had the service center properly addressed the issue during my earlier visits, this situation could have been prevented. I am filing this complaint to request that Hyundai be held accountable for the engine replacement as part of the recall and to prevent further safety risks for other drivers experiencing this defect. I respectfully ask the NHTSA to investigate Hyundai-??s handling of this recall and ensure that customers with branded vehicles are not unfairly denied critical safety repairs. The manufacturer must ensure that engine replacements under the recall are carried out for all affected vehicles, regardless of their title status, to prevent dangerous road situations. Thank you for your attention to this matter.
- Moorhead, MN, USA
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Car was burning lots of engine oil and lost power, dealer said nothing was wrong with it. months later when to limp mode, lacks of power in the highway, dealer said it lost compression on 2 cylinders and that I need a new engine. I ask them if the vehicle has a recall and they said no, all my research said that this type of engine has a recall for me they are looking for any loophole in order not to replace the engine
Sudden loss of engine power in traffic on highway in funeral procession. My safety was put at risk on the highway. The check engine light came on intermittently the previous week. I made six trips to the Hyundai dealer in Plymouth, MA. First told the oil was low when the dipstick was normal. Oil was changed. Check engine light came on as I left the lot. Two more trips computer reset two different ways. Engine does not have normal power going up hill. Another trip to dealer EVAP hose collapsed. Light back on and off. I paid for diagnostic fee $175, oil change then told it was CVV and timing issue with $2817.89 in parts because the tech "saw" the problem. >$3000 estimate for labor. Repair started now told CVV is not the problem metal shavings in oil OCV intake and exhaust valves and needs new engine. The car had $60,000 miles on it and was extremely well maintained. It does not have a warrantee. This is same issue as the Hyundai recall for metal debris left in oil passages of engine crankshaft during manufacture though my model is not covered by the recall. Hyundai declines to help. There is a huge personal safety and fire risk from this defective manufacturing process.
The 3.3 liter V6 GDI engine failed while driving at approximately 136000 miles. Heard a ticking noise start shortly after leaving home, and had hesitation and shaking upon acceleration from a stop sign, but saw no warning lamps. Went around the block back home to find out the ticking noise was under the hood. Motor oil was almost 3 quarts low, but only 2/3's of the way through the service interval. Checked for leaking, saw none dripping, but did see oil on the under of the rear differential. I then let the car run for minute or so in the garage and looked for leaks. I saw no active leaking and ticking was quieter, so I drove to a close gas station to get a little gas and test drive, still no warning lights. On the way back, about a mile from home, the engine light came on, despite the ticking sound being gone. Within a quarter mile, at the next stop sign, I let off the brake to accelerate and the car started rolling backwards, causing the vehicle approaching from behind to swerve into the turn lane. The vehicle was no longer running, and wouldn't restart. Towed to local mechanic and was told 2 days ago the engine was seized, and replacement was needed. I have not contacted any dealership or the manufacturer, as I the second owner and do not have a warranty. However I have spent the last 2 days reading seemingly 1000s of articles and forum posts related to this engine, whether it be in a Hyundai or a Kia. Several of the articles I have read about this 3.3 liter GDI Lambda -II engine and it's horror stories, referenced this nhtsa site as a place where complaints can be made, so here I am. Many articles describe the same problem.. hesitation... ticking.. sudden mysterious oil loss... little, if any warning... complete failure while driving, putting safety at risk. With the problem with engine so blatantly rampant, it is my fear that after I scrap this vehicle, there will be a recall. Over the phone quotes, and online pricing have ranged from $7500-20000 for repair.
My 2015 Hyundai Santa Fe GLS 3.3L engine started ticking sound while driving in residential are with the speed below 25miles. Within seconds, Engine started screaming and dropped power in the middle of the road. It is a huge security and life threatening risk. I was lucky that I was driving in residential area with very slow speed, and just imagine if it happens in the middle of the freeway cruising at 65MPH. It is at 107k miles and not sure what to do at this time. Hyundai better recall there 3.3L V6 engines and help us our here. My vehicle is now dead and I have nowhere to go to get help because it a huge cost to get it fixed.
The engine is continually knocking. It has caused the powertrain system to start to fail. The interior portion of the car with electrical is malfunctioning and causing the car to lag. Many attempts have been taken to get the vehicle fixed to no avail. $1,000 just to take out the engine to diagnose the problem.
We were on our way home from the children's hospital in Philadelphia for my daughter (4 hours away from home) and my 2015 Santa Fe with the 3.3L motor began to knock. My dad (who is very mechanically inclined) pulled over at a gas station and checked oil and other fluids. It was low, even though I just had oil changed 900 miles before and it was checked before our trip to the hospital. We bought oil and put it in. Knocking was still there but was not as loud. We got back on interstate. Few miles up the road it completely lost power, extreme knocking, no lights on in the dash or any gauges out of normal range. He checked oil and it was completely empty but there was no oil trail or anything. We coasted into a crossover and that's when he saw the connecting rod under the car.
While I was driving on the highway in the left lane, smoke came from the engine, then it started coming from underneath the car. The car turned off. I was forced to stop on the left lane of the highway and exit the vehicle and walk as far away as possible. I called 911, then I noticed fire coming from the engine. This was unsafe for myself as well as other riders on the highway. Firefighters came and put out the fire. Once they left, I was left by myself waiting for the tow truck to arrive. No police officers helped to keep myself safe while waiting on the left shoulder once the highway re-opened. When asked if I needed a police report, the police officer said no because it wasn't a crash. The vehicle was inspected by my insurance company and it was deemed a total loss. There were no warning signs or messages or symptoms prior to the failure at all.
During routine vehicle operation when entering an interstate highway, , the vehicle developed a loud knocking sound from engine bay along with high RPM abnormal shifting. Vehicle was stopped as soon as possible in the safety lane when it stalled and shut off. No warning lights were present during the time of failure. Vehicle was towed to home of residence.
I own a 2015 Hyundai Santa Fe Limited Ultimate and without any warnings or incidents experienced engine failure. The Hyundai dealer told me I need a new engine at the cost of $23,000. I know you have received complaints and are investigating these engines. I was driving the car at the time and lost power.
My wife was driving the vehicle on Monday afternoon and everything was fine and today she started the vehicle and the engine started to sound weirdly, she called me over the phone and she popped up the hood like I told her and she put her phone near the engine gave a little gas and I heard like there was no oil in it, she turned the vehicle off like I told her to do, waited like 5 minutes For the oil to settle and the oil level was half. I'm waiting for tomorrow Wednesday the 27th of March to call any Hyundai dealer near me to see what they say about this situation.
engine replacement can be avoided you should use fuel injector cleaner every 3000 miles, sediment clogs injectors, and pistons which fuel leaks into oil pan, causing oil/fuel mixture to burn, creating overheating, which leads to oil burning, and eventually engine seizing. If you use fuel injector cleaner every 3000 miles this will prevent needing to replace motor.
Engine with rod bearing failure occurred at 108k miles. No check engine light warning came on to notify with engine knock sound as the only indicator that there was a mechanical issue. Regular oil changes have been done on the vehicle however oil levels were low when checked on the day of engine failure (no low oil light came on). 3.3 L V6 engine is not covered under Hyundai-??s KSDS Software Update (Campaign 966) and extended warranty however issue is the same as other covered models and years.
Out of the blue, the engine started knocking badly. Immediately pulled over and checked engine oil which was extremely low. (This was odd since I regularly check oil levels and keep up with oil changes.) I happened to be very close to an oil change shop, drove over and they did an oil change. They found silver and gold metal shavings in the old oil and topped off with new oil. The knocking was muted but came back by the time I got home. I have not driven the car since. Seems to have the same fate as many other Hyundai vehicles in the current recall, but this has the 3.3l engine. I've also found there is a petition to add the 3.3l engine to the recall.
While driving down the highway the engine stopped. Towed it to a mechanic. They told me the engine seized up and that this was happening alot with Hyundai vehicles.
A D V E R T I S E M E N T S
- Sedalia, MO, USA