This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear passenger door will not open either from the inside or outside. This happened out of the blue. Car is a 2015...and not covered under warranty. In researching many people have had the same problem with Hyundai models and years. We have talked with the dealership, taken it to a locksmith (couldn't open with a slim jim and an independent that used to work for Hyundai who said he would have to destroy the panel to get inside to check the assembly and repair. Definitely a safety issue if a fast exit is needed. Hyundai forums have the issue being asked about frequently involving one door or with multiple doors
Following warranty work on defective door locks, the rear tailgate opens electronically but oftentimes will close immediately on you. It is inconsistent, sometimes it occurs twice in a row and sometimes it is every third opening. It has come down on my head and that of my wife. This happens when the vehicle is turned off and happens when using the interior button, the button on the key fob and the button on the tailgate handle.
We have been warned that the hood may blow off into the windsheild while traveling down the highway. Said they have a fix but it has been a couple of months before they say they have a part to fix it. We are afraid to drive this car at this point
I was on ground floor of a parking garage and already in the parking spot---I had my brake on and was actually ready to shift the vehicle into "park". there was a sudden reving of the engine and the car began to move forward at a high rate of speed through a steel lattice work barrier and through a flower bed into an extremely wet surface. I hit the brake as hard as possible and believe that the brake finally held. The left front tire became mired down in approximately 12-14 inches of mud. I believe the combination of the mud and the brake caused the vehicle to actually stop. No airbags deployed during this accident. Both sides of the car were damaged from the front fender to the rear fender, including 1 headlight unit, and the outside mirror on the driver's door (I do not know for certain if the other outside mirror was damaged). I looked up "sudden unintended acceleration" online and it is looking more and more like the throttle position sensor (tps) may have been the cause of this accident. I do have a police report and pictures but cannot scan them as I have on capability to do so. No other vehicle and no other individuals were involved. We had a wrecking company come to pull the car out and take to an auto body shop for estimate and possible repair. The estimate that was given to the police officer for the actual property damages (steel lattice work replacement and lawn repair) was listed as $5000. It is unknown at this point whether there was any damage to the undercarriage of the vehicle as a result of going over the large concrete block that was in front of the parking spot. I am waiting for the estimate to know this.
- Iowa City, IA, USA
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I received recall for secondary hood latch which can cause hood to remain open and obscure driver vision. I scheduled appointment with rick case Hyundai. When I got there, I was told part was not in stock and they could not reschedule because they weren't sure when they could get part. I called potamkin Hyundai and had to leave a message because they did not answer their service phone. I am filing complaint in case something happens, Hyundai can be held liable for not fixing this issue in a timely manner.
I received a recall from you regarding the secondary latch on the hood release. I called the dealer to arrange correction. Dealer rep said that parts on back order and I could be put on waiting list. I called Hyundai finance as the vehicle is leased and said can you do anything" they said to take vehicle to dealer and have latch inspected. I called dealer back and asked for an appointment. Today is August 7, they set an appointment for September 5. I said an inspection requiring 5 minutes takes a month? paperwork, rep said. My complaint is that you issued an important safety recall and mf. Has no parts? is sealer stalling" dealer name is johnson Hyundai in cary, North Carolina. Don't send recalls if the company won't co-operate!
A D V E R T I S E M E N T S
- Sequim, WA, USA