This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall from you regarding the secondary latch on the hood release. I called the dealer to arrange correction. Dealer rep said that parts on back order and I could be put on waiting list. I called Hyundai finance as the vehicle is leased and said can you do anything" they said to take vehicle to dealer and have latch inspected. I called dealer back and asked for an appointment. Today is August 7, they set an appointment for September 5. I said an inspection requiring 5 minutes takes a month? paperwork, rep said. My complaint is that you issued an important safety recall and mf. Has no parts? is sealer stalling" dealer name is johnson Hyundai in cary, North Carolina. Don't send recalls if the company won't co-operate!
- Fuquay Varina, NC, USA
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- Fuquay Varina, NC, USA