This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Hyundai Santa Fe. The contact stated that while his daughter was driving at an undisclosed speed, she smelled a strong gasoline odor. There was no warning light illuminated. The contact's daughter veered to the side of the road and noticed that gasoline was leaking from the fuel pump location. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump hose was leaking, and the fuel pump and hose needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that the VIN was not included in NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline). The failure mileage was approximately 110,000. The VIN was unavailable.
The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving approximately 35 MPH, the passenger cabin would fill up with the odor of gasoline. The contact stated an unknown warning light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the engine needed to be replaced. The contact stated that the failure occurred again, with the passenger cabin filling with the odor of gasoline. The vehicle was towed to another dealer who diagnosed that the high-pressure fuel line needed to be replaced. The vehicle was repaired. The contact stated that the failure re-occurred and returned the vehicle to the same dealer. The vehicle had been repaired. The contact felt that the fuel line had been damaged due to the first engine replacement repair. The contact researched online and related the fuel line failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
The contact owns a 2014 Hyundai Santa Fe. The contact stated the vehicle was repaired under NHTSA campaign number: 17V226000 (engine and engine cooling) at atlantic Hyundai located at 193 sunrise hwy North service rd, West islip, NY 11795, (631) 587-0700. The contact stated that 6,000 miles after the repair was completed, while starting the vehicle, there was an abnormal fuel odor in the cabin of the vehicle. The vehicle towed to independent mechanic and the contact was informed that the high-pressure fuel line needed to be replaced. A dealer was not contacted. The vehicle was not repaired. The manufacturer was informed of failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V934000 (engine, fuel system, gasoline) however the VIN was not included. The failure mileage was 39,000.
While driving home, my vehicle began to make clunking noises, while in the process of exiting the highway, for safety reasons, the car cut off on the exit ramp. Before attempting to restart the vehicle; a passerby shouted that the vehicle was on fire. Upon exiting the vehicle the police were on the scene and extinguished the fire. The vehicle was then towed to a local body shop to await a tow to my place of residence.
I purchased a new car, on Feb.1, 2014. The malfunction lamp on the dashboard was lighted up in 1 month. My car was repaired from my dealership several times but the problems are not cleared yet. At last, the very serious problem was happened on Apr. 19. I stepped down fully on the gas pedal on the highway, but my car was not changed in speed. The RPM and speed meter were not changed when I stepped on the pedal perfectly to the end. The staff in service center said that the problem came from the right and left side bolt of high-pressure pump. The right hand side bolt had come apart and left hand side bolt was loose. They didn't know that why this problem was happened. That's my all serious story!
A D V E R T I S E M E N T S
- Milwaukee, WI, USA