This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this vehicle the end of June 2014, which I think I got a lemon. My gas release cap would not open and was told that a part needed to be order. I took my car in to South boulevard Hyundai yesterday morning, so they (service tech) can open the gas cap so I could put gas in my car. I don't think parts should be breaking like that in the short time that I had the car, so the cap was open and the service tech left the broken piece inside the cap, he then told me that the part will be in next Tuesday, iwhich he did not sound convincing. When I first got the car, there was a tear in the visor and it tokkm a couple of weeks to get that replace aafter I pushed them to do it, I was also informed the cabin air filter need to be replaced. I don't think I should be replacing anything other than reg oil filters. Now I hear a slight whisper in the car, then the car almost cut off on me. I can see if I am abusing the vehicle but I am not, all I do is drive to a from work and to the grocery store, now since the gas cap will not close I am afraid to go anywhere think someone may put something in the gas tank or break the cap door off, I don't like driving see my gas cap door is open. I also have a trunk release feature on my key chain but don't have the feature on the car, I called hyunday usa and was told that I should have that feature, and when I contact Hyundai on South boulevard in charlotte, nc I was told I cannot get that feature., very disappointing about paying for a $25,000 car, as and cannot get the help that I need, as far as the cabin air filter, the tech stated that I would be smelling something fowl, and I do, and is making my head hurts everytime I get in the car, I just hope I don't get cancel from it.
Purchased new, March '14. In for periodic service 2-22-16 reported occasional hesitation of 1 to 2 seconds after a stop or slow forward motion. The dealer put the car on diagnostic machines. "no problem." Revisited the dealer explicitly for the same problem on 3-7-16. But now, in addition to the momentary lags, there had been a couple incidents of longer lags of 5 to 10 seconds. Again, the service report was written up with "no problem". now I'm making a 3rd appointment because the hesitation is happening more frequently and I've had the long count lags (10 secs or longer) happen twice in the last 2 weeks. The problem has now moved from being an irritant to being life threatening. Incidents happen on streets and highways when entering and crossing traffic. Very unsafe, and nerve rattling. Please refer to NHTSA incident # 10836613 & 1082431
Purchased new 2014 Hyundai Santa Fe in August, 2014 with 8 miles on odometer. On December, 2014 the check engine light came on. I took it to dealer service center immediately. All tests came back-no cause found. Possible purge valve sticking. Mechanic sprayed lubricate. Engine light shut off. On February 17, 2016 engine light came on and interior beep sounded after starting vehicle. I called dealer service center for appointment. Vehicle has 2,200 miles. I repeat 2,200 miles.
Previously reported to dealer that car often stalled or hesitated when accelerating after a stop or very slow forward motion. This has ended up in numerous hesitations and near accidents when entering into traffic. On Friday, 1/29/16 while exiting from the 9th tier of a parking garage the hesitation happened on all 9 tiers as I rounded the corner to the next tier and began to accelerate. I have an appointment again with the dealer on 2/19/16 and will report further after that but suspect I will get the same message that they "could find nothing wrong".
Occasionally right after I fill the car with gas there is an overpowering odor of gas inside the car for a day or so. I live in New Jersey, where self-service is not allowed, and sometimes they fill it to the absolute limit, which may be the cause. Regardless, this is terribly unsafe because gasoline fumes are toxic. The odor is not from a little spillage on the body of the car, from the hose at the gas station. It is inside the car, and very strong. The date below is only the most recent date. This has happened several times.
- West Windsor, NJ, USA
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At 8,000 miles the check engine light came on. Took it into the dealer and they said the gas canister overflow was full causing the check engine light to come on. They replaced the gas canister and filter under warranty. At 14,000 the check engine light came on - took it to the dealer - they said I had overflowed the gas on fillup, and I had to pay $800-900 to get it fixed. I never top off the tank. It sounds like a defect to me, and I cannot afford $900 every 10 tankfuls or so. Hyundai customer service is looking into it asked them to fix the defect - or take the car back - waiting to hear
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- Charlotte, NC, USA