This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Santa Fe. While driving at 60 mph, a loud abnormal sound emitted before the sun roof exploded without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 83,590.
The contact owns a 2013 Hyundai Santa Fe. While driving at approximately 70 mph, the sun roof shattered. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,500.
The panoramic sunroof on my 2013 Hyundai Santa Fe exploded, sending glass shards everywhere. It sounded like a shotgun went off inside the vehicle. Fortunately, the inside roof cover was closed, so most of the shattered glass was sent onto the roadway, instead of inside the vehicle. Internet investigation revealed that this is not an isolated incident. Exploding sunroofs on Hyundai vehicles, including the Santa Fe and veloster, have occurred in the past. To me, this is a serious safety issue. Not only because glass could be blown with significant force throughout the vehicle, but because if it happened at highway speed, it might make it impossible to control the vehicle due to shock of the explosion and glass being shot everywhere. Since this is a recurring problem with Hyundai, there needs to be a permanent fix applied to any vehicle that has experienced this sunroof problem when it is repaired. To simply replace the broken sunroof with an identically flawed sunroof does nothing to ensure the safety of the vehicle during subsequent road driving. I do not believe this vehicle is safe to drive without this permanent fix.
The contact owns a 2013 Hyundai Santa Fe. While driving 50 mph, the glass from the panoramic sun roof shattered. The contact noticed a circular hole near the front center section of the sun roof. The remaining portion of the glass created a spider web impression. There were no injuries and no warning indicators illuminated on the instrument panel. The manufacturer provided the contact with a case number. The vehicle was not diagnosed or repaired. The failure mileage was 17,740.
Was driving 2013 Hyundai Santa Fe on the highway at 70mph when suddenly I heard a loud noise. Immediately after I could hear the broken glass from my sunroof on top of the cloth cover. Vehicle was not struck by an external object, but rather the sunroof seemed to explode spontaneously. When I pulled over to the side of the road to examine the damage, almost the entire length of the sunroof had broken in millions of pieces.
While traveling on the highway at 75mph there was a loud bang (like an M80 exploding). I was very dazed and was unsure what had happened. The sunscreen was closed and seemed to be flapping as if wind was blowing on it. I was able to pull over to the side of the highway. When I got out of the vehicle I found that the sunroof had exploded and that the edges of the roof were pointing straight up. The sunroof was closed at the time of the explosion and the temperature was about 70 degrees. There were rain clouds moving in and I do not have a garage, so I went right to the dealership. I remember one of the technicians saying "wow, I've never seen anything like that before". the dealership installed plastic carpet film over the hole as they didn't have a replacement sunroof. The roof was replaced under warranty a few days later.
I was driving down the freeway, at about 65 miles per hour, when I hear a loud explosion noise that sounded like a gunshot. I had no idea what was happening and then I could hear the sound of wind coming from the sunroof. Luckily, the fabric part that slides back and forth was closed so none of the glass came in. I exited the freeway and pulled into a parking lot to see what had happened. Almost all of the glass on the front half of the sunroof had completely exploded out and left a gaping hole.
While driving home from vacation, 600 miles into the drive and 200 miles from home, I hear a loud bang. I look up to find that the sunroof of my car has exploded. Nothing hit the car and no debris at the instant of the explosion fell into the car. It seemed to have exploded outward but there was no evidence of what caused the explosion. Small shards of glass from around the edge of the gaping hole began to fall into the car, though the majority of the glass had flown out because I was going 65mph. I pulled over, patched the sunroof with duct tape and trash bags and continued to drive home. I will take the car to the dealership tomorrow to get it fixed. After a quick google search, I turned up that Hyundai is recalling other cars because of this problem. My car has a panoramic sunroof, just like the velosters. NHTSA, please broaden your investigation of Hyundai' sunroofs to include Santa Fe sports too!!
A D V E R T I S E M E N T S
- Carrollton, VA, USA