This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving vehicle when it stalled out. Engine, oil pressure, and stearing lights came on the dash. Tried to crank the car again and a loud noise from the motor happened. Like a rod in the motor.
Exploding Sunroof On 02/22/22 I was driving home from an appt, going approx. 40 mph when all of a sudden i heard a loud sound like a shotgun and then glass from my sunroof was falling down on me. I have a 2013 Hyundai Santa Fe Sport. Nothing hit me, I didn't hit any pot hole or anything, the weather was around 70 and overcast, it was terrifying. My first thought was a stray bullet shot in the air came down and hit the sunroof. Thank goodness there wasn't a car near me on the 4 lane road. I was able to pull off on a side street; i was shaking, bawling, and so confused. There was no warning whatsoever, just BAM, explosion. I called 911, who came out within about 20 minutes. Upon further investigation, we determined the glass was protruding upwards and out of the car indicating the explosion came from inside the vehicle. We examined the large pieces of glass to see if there were any scratches or dings and found nothing. I filed the police report, closed the sunshade to drive home without glass falling on me. Things could have been much worse. I just found out since my car only has 77K miles, the sunroof is still under warranty and will be fixed by Hyundai. Still, something should be done about this as I've been researching, it seems more common than it should!
I pulled in my garage and my husband walked in front of my vehicle and said that he could smell something burning but there was no oil leaking and we didn't know where the burning smell was coming from except for it was under the front of my car under the hood somewhere. That was very scary after I heard about this recall for the Hyundai's catching on fire but no mention of my 2013 vehicle
While driving the sunroof glass exploded/shattered on its own. This was confirmed by Denbigh Body and Painting. Luckily, I had the headliner closed so only a few pieces of glass got through, but no injury occurred.
- Carrollton, VA, USA
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my husband was driving and the engine lights came on and it made a weird noise. He pulled into a gas station and the vehicle shut off. We didn-??t dare drive it again. He notice oil leaking onto the ground under the engine. I looked up if there was issues with his vehicle on nhtsa, and saw there was a recall on the engine and hood latch. We did not receive any recall notice at all!! We would have especially brought it in for a engine recall!!! That-??s scary with three little ones and a special needs son we take to Memphis StJudes each year. I signed and set an appointment with Hyundai, but it would be till the 17th of November, this month. We were just going to have it towed to them. So instead we towed it back to the house to wait for appointment. My husband contacted Hyundai to confirm appointment and see about loaner car, we have to work. The lady was nice and said she would have the warranty department in charge of recalls call us back. The lady was rude and said there was nothing they could do for us because we didn-??t replace the knock sensor upgrade recall!!!!! There is no recall listed on here or on there site! I-??m am so frustrated and upset!! This is not our fault. We maintain and keep records on everything and nothing about this has come around or we would of brought it in. Something needs to be done or said. Can you please point us in the right direction?? Please.
I got gas in my vehicle and was going home and it started to make a noise when you push to accelerated. Came home got back in it to go to work and it shut down. And the oil light came on. And I started my vehicle again and when I push on the gas pedal it started to make a loud rattling noise and shut down again And it no longer started. I checked the oil and it was fine. I got it to start again and now the loud noise is there with out pushing on the gas. So many problems with this car it's unbelievable. And the money we had put in this car. Check the recalls there nothing
Liftgate mechanism failed. When opening lift gate manually to load groceries, lift gate suddenly dropped and closed with full force instead of waiting to be pushed down to close.
The dealer has failed to remedy the defect in a reasonable time. Appointment for recall is not available for months with no accommodation. Engine light recently illuminated and not sure if unrelated.
Our Hyundai Sante Fe Sport smells like gasoline. The odor is very loud and nauseating. We parked it outdoors and the smell is still very loud and immediately noticeable from inside the vehicle and even walking by. We looked it up and saw an article in Consumer Reports (by [XXX] on May 18th describing this same thing. The article states the cars are being recalled however, we had our vehicle towed to Thornton Road Hyundai and were told there is no recall. They have diagnosed it as a leak in the top valve of the cover gasket and are charging $365 to repair it. Additional note - on July 8th, as we drove from Atlanta to Orlando, we witnessed a silver Hyundai Sante Fe Sport on fire (completely engulfed in flames) on the highway. We are very concerned and would like for this concern to be taken seriously. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My car is making a rapid beeping noise it stops every time I break I am extremely scared. I believe it has something to do with my engine. I-??ve recorded videos however the box below doesn-??t allow videos.
Purchased 4/9/2020. Had to buy battery within 1 month. Then rebuilt engine had to be installed and now I am having to put 1 quart of oil in the vehicle daily due to oil leaking under vehicle constantly which I have had to do for 1 full week until tomorrow when dealership agreed to service vehicle again!
2013 Hyundai Santa Fe sport (fwd). Having trouble accelerating intermittently 3 times, happened on 10-15-2020 (on high way), 12-28-2020 (on high way) and 12-31-2020 (on local), car can not be accelerated when gas pedal stepped, tachometer shows zero, speedometer less than 40 mph. Car was back to normal after restart.
Car burned oil putting 2 quarts back in it every week/ topping it off. Oil light doesn't indicate oil is getting low and or does it come on. Left side of steering wheel controls don't work at all. What's the point of the bluetooth if you cant use the important part of the function that's supposed to help. Both in motion and stationary.
Since the vehicle made the 110,000 miles the steering wheel makes constant vibration and steering wheel clunking noise when moving in either direction and when driving around 60 to 85 mph,
For the past 12-14 mos I've had to add additional 1-4 quarts of oil after verifying low oil on dip stick in between regularly scheduled oil changes at Firestone. They noted Dec 2019 internal oil leakage. Oil light never came on. Most recently Feb 14, 2020 check engine light came on checked dip stick twice it only had oil on tip, added 2 quarts oil, light went off. Check eng light came on few days later, repeated dip stick check =added 3 more quarts oil few days later. Repeated several xs throughout Feb 2020. Paid 3 separate mechanics all stated internal oil leak. 1 mechanic stated had several customers with same complaint. He informed me check with dealer for 1 recall or 2 extended warranty & due to oil consumption problem. He estimated approx $5K + to rebuild engine, piston rings issue. I called dealer asked cost for them to check was quoted MINI139 to start. When they emailed appointment confirmation, I confirmed appmt Mar 14, 2020 & asked 1. if a recall existed 2. if extended warranted covered it. When I got there today I asked same 2 questions & was told to pay $42 for oil change #1 today & bring car every 1000 miles 3 more times free of charge so they can track internal oil leak. Was told extended warranty only went to 120,000, my car's @ 125,600. I asked why I wasnt informed of this extended warranty as I received letter last year when I brought car in for courtesy software update & 2018 another courtesy check, they couldnt explain. I feel if I didnt use buzz words 4th mechanic told me I would have been charged more $. a mechanic 3 days ago said I needed exhaust manifold catalytic convtr $1244 & new spark plugs & coils $703. Infomed this mechanic I pd $600 approx 6 mos ago for spark plugs due to hesitation in acceleration & jerky & sputtery motion. I feel like Hyundai is aware of this problem & I read similar issues resulting in fires. I'm still payin on car.
My Hyundai Santa Fe sport 2013 model suddenly caught fire while the vehicle was in motion. There was no accident involved. Incident happened on Dec 5, 2019. I am attaching the fire department report. My wife was driving the vehicle on city road at a speed of 45 mph and suddenly smoke started coming out of hood. She stopped the vehicle, got out of it and a nearby driver called 911. Fire department folks reached the location in 5 to 10 mins and controlled the fire.
We had an engine light come on. Car had already been runny rough. Dealership said car was low on oil. They want to perform a oil consumption test. Internet search says this is a known issue. How do we get this resolved. Car currently has less than 100,000 miles.
A D V E R T I S E M E N T S
- Gallatin , TN, USA