My 2013 Hyundai Santa Fe issue began at 70,000kms. The was a ticking noise upon start up. Took it to the dealership and nothing was said to be wrong - just normal noise with the GDI engine I was told. Then my Santa Fe began consuming oil. It would be down a liter at least every 1000kms. Again Hyundai said this was normal. My engine blew in March rendering it unusable. Now I have a 2013 Santa Fe with only 155,000kms in otherwise beautiful shape, just sitting in my driveway. I have submitted a claim for a new engine with Hyundai Canada who turned me down twice!

The vehicle was 9 1/2 years old and had 100,000 miles on it when it started revving it's self to redline while driving, intermittently.. The only way to make it stop was let off the gas which would cause the car to slow down drastically regardless of where you were driving. Very dangerous while on the highway with a four year old in the car.

Hyundai corporation told me to screw off. Local dealership did not care that I was already in the process of buying a new Santa Fe for my wife. I bought a Honda pilot instead. Now this vehicle is sitting in my yard with Hyundai corporate ignoring me and my request for a new engine. This vehicle had a perfect maintenance record, I'll changes etc.

The car stalled in the middle of a lane. The check engine light came on and the oil light came on. I had it towed nearby to my mechanic. They said it was cylinder 1 and should go to the dealer. After a month they told me it was carbon buildup from ethanol gas and would cost $1600 to repair. I asked why other cars that I have owned with over 250,000 miles have not done this? They could not answer. They did a PA for Hyundai to help with repairs, which was declined. I spoke to the service manager, and he stated that he was not positive this work would fix the car, this was at Autonation Hyundai of Savannah. I needed a better estimate and a 2nd opinion. I had the car towed to Autonation of Hilton Head.

About 6 weeks later my battery is dead. The list of repairs is $13,000. The young lady said she would do a PA to see if Hyundai would help me with repairs. They declined. Both dealerships told me I had a spark plug with no gap, so I told her to change the spark plugs. She called me back to say that the service tech said that changing the spark plugs would not fix anything because there was no compression in Cylinder 1. I said, "Oh, you did not tell me you did the compression test." She stated that it was in the notes.

About 3 weeks later I spoke to a Hyundai Case Manager who was saying, oh you just don't want to pay out of pocket? No, this should be covered under the warranty. The loss of gap on the spark plug is pieces of metal rattling around inside the engine. She tried to tell me the car has too high of miles, 117,000. They are stating basically this is normal wear and tear and high miles. If a Hyundai is only rated for 117,000 miles, no one should ever buy another one of their vehicles again. This car needs to get repaired. At least 2 Hyundai dealerships have sold it to the auction, I think they got people to trade up on a new Hyundai and people like me end up with a bad car.

I have missed 3 days of work dealing with this. Staff members have told me that this car has a lifetime powertrain warranty, and now they are saying something else. I wonder if the list of parts and services are the correct ones needed to actually repair the car. I have had 3 tows, an uber, a rental car, 2 diagnostics... well, 3 but I have paid for 2. The first case manager I talked to said if the car is covered they will reimburse me for the rental car. She told me the dealership tried to put this car in for warranty repair and the only reason it wasn't covered is because dealerships aren't eligible to be covered only personal owners. Hyundai lost this case in court but is still refusing to pay or cover the faulty engines they continued to build and sell for 5 years on this model only!

I still need my car fixed but I am not sure I trust Hyundai to complete the work. Weirdly they did not put the PC valve (which would cause the carbon) on the parts list. They also did not put the timing belt kit on there at either dealership. If any of those parts fail the engine will be a total loss again. Are they totally incompetent or is that part of the way they do business? Don't replace key components so you have to come back for service and repairs more often? If anyone has advice or information for me, I would appreciate it.

I have a 2013 Hyundai Santa Fe with the 3.3V6. It started knocking and running rough for a few days, no lights ever came on. It shut down on my wife at a red light, wouldn't start back up so we had it towed to our local mechanic to find out the motor seized up with barely any oil in it. We had just gotten back from a long road trip for vacation so it must have burned all the oil. No oil light ever came on and we had video'd it. I'm the second owner and didn't know the warranty didn't follow the car, it reverts to a 5 year 50K mile warranty. So now I have to have a new engine installed in the car, it's the cheaper alternative with car prices being so high.

Hyundai customer care was worthless and they refuse to replace my engine. Hyundai has several class action lawsuits against them. I work with 3 other people that have had the same problem, 2 Kia's and 1 Hyundai. The local shop quoted by about $10K to replace the motor with a remanufactured one which is the best way to go. Motor prices are up like everything else because of inflation. It's the cheaper alternative so that's what I'm going to do. I'll never buy their junk cars again, too many issue when you start looking in to them.

I was driving on the Interstate at 75 mph (posted speed limit), using cruise control. Started going up a hill. The engine downshifted, gave a horrible rattling sound, then blew, looked in mirror saw blue smoke. Pulled to side of road. Had to tow it to a garage. They said it threw a rod out of both sides of the block. This never should have happened. The engine was in good working order, well maintained. There needs to be a recall on this. Last Hyundai I will buy, and I've owned 4 that all went over 300K with no major problems.

Driving home and getting off the Hwy when all of a sudden my 2013 Sante Fe Limited 2 Litre Turbo simply dies while driving. No warning signs on dash board nor engine noise to indicate an issue with vehicle. Car dies in a live lane of traffic. Purchased vehicle used in 2015. Also purchased all the extended warranties just to make sure if anything happened to vehicle would be covered. Have vehicle towed to dealership who informs me that I will have to pay towing company and Hyundai will issue me a cheque for tow which can take up to four weeks. Try to confirm that because of extended warranties would have courtesy car coverage through Hyundai. Unfortunately informed due to not having diagnostic done that evening as dealership was closing and warranty office was closed at 4:00 pm they could not confirm that they were going to cover courtesy car. Was also told that I could be reasonable for a $130.00 diagnostic fee if it turned out to be a wear and tear issue as oppose to a warranty issue.

Next day find out that engine has seized and will have to be replaced. But wait, in order to try and get approval from Hyundai warranty program to cover cost of new engine to replace seized engine you are still required the following: proof of all oil changes for the past two years and you have to agree to a $780.00 fee to take the engine apart so that the warranty company can view pictures to see if they will cover cost of replacement. The fee is to protect the tech who has to work on your car just in case your not warranty approved. You pay for extended warranty through the nose and yet your still required to agree with Hyundai's terms.

To boot still have not been approved for courtesy vehicle until and if warranty gets approved. But better yet have been informed that this could be a lengthy process because they have to deal with all their booked appointments first before taking care of these vehicles that have seized engines. So you are now responsible for your bi-weekly leasing fees, your daily rental car fees along with their insurance and you still don't know with all the extra fees you pay for your warranty package that your vehicle will be covered.

On top of this if you are approved for engine replacement Hyundai will only cover up to five days of a courtesy car even if it takes them longer than 14 days. Oh, forgot to mention that letter was received from Hyundai a couple of months ago informing that they are working on trying to figure out an issue with the engines of certain Sante Fe's that could have had debris or dust in them when manufactured creating the engine to stall out. But no fix yet their still working on that. Sorry Hyundai so far this has been a very bad and foul experience.

Update from Oct 1, 2017: Informed by dealership warranty approved. Replacing whole engine as its a part of the recall. They will cover up to 5 days of a car rental. But unfortunately am into 11 days now of rental. Was under my impression that based on recall short block was going to be replaced. But they informed us that it was the long block. So now I have a body of Hyundai Sante Fe with 138,000 km but an engine with maybe 2000 . Warranty is a must. Keep your paper work from your lube, oil, and filters. They make you jump through hoops. But in the long run patience works. Let your Hyundai parts rep do what they have to do. Can't wait to see what warranty is going to be on the new engine. It better be over 100,000 km. This has been a trying and long process. But it seems to have worked out. But I can say based on the experience my next car will not be a Hyundai.

This F*CKING vehicle just stopped working while we were on vacation due to my wife having Breast Cancer. We are supposed to have a Warranty, and you stupid MOFO's act as if we are supposed to accommodate you all. We actually applied for the Recall which originally mentioned it just being a latch, not the F*cking Engine!!!!!!!!!!!!! Now the f*cking car is in the shop, we are trying to figure out about the Warranty. Your customer service F*CKING SUCKS!!!!! I was trying to talk to the guy and the ASSHOLE only wanted to talk to my wife.

If there was a recall on the Engine why not notify us properly. We submitted a card for it to be inspected, and you all never stated that it was a Engine Recall. Piece of Sh*t!!!!

On April 25 my Santa Fe started making a very loud knocking noise while driving on a major highway. I had noticed a faint, occasional ticking noise for about 1 week prior to this but hadn't had the chance to bring it in. No warning lights ever came on. Prior to the warranty running out I had taken it in to the local dealer due to possible transmission slipping but no problem was found. There's a surprise!

I pulled off the highway, stopped at a red light and the car stalled. I managed to get it started to get it out of the intersection, pulled off on a side street and towed to the dealer. The next day I was informed the lower half of the engine had to be replaced. All regular oil changes had been done and transmission service done at 96,000 km. The dealer stated a request had been sent to Hyundai Canada to cover the cost. I had just heard about a recall re:engine failure prior to this but had not received a letter in the mail yet. When I asked about that, the question was dodged and I was told I'd get a letter.

We were told the dealer would arrange a courtesy car or a rental for us then a day later said they wouldn't. We got our own rental which they said they would reimburse us for. They haven't. After having the car for 1 MONTH it was fixed and Hyundai Canada did cover it so I have to give them a little credit there. While driving it home the battery light came on. Clearly they didn't check it before they gave it back. We reported it and were told "I don't know why it would do that". The light went off and it seemed to be ok until a few days later it just died in the middle of the street.

Towed to Hyundai again and they said it was a fuse on the battery which can happen if it's jump started. We never jump started it so clearly they must have, but wanted us to pay for it. We argued and argued and finally the manager handed us the keys and we were gone. They were supposed to pay for that tow but haven't.

I've since sold the car and will never buy another Hyundai again, even if it's the last car company on the earth.

I was driving home in my santa fe, my engine suddenly lost power in the middle of the highway. I had to call a tow truck to bring my santa fe to my mechanic shop. The next day my mechanic told me my engine is broken down. We don’t have any reason that this would happen because I recently changed the oil. That cost me $5,000 to buy a new engine without cost of service to install it. I don’t understand why this happened because I do change of the oil frequently. I won’t recommend this model of Hyundai to anybody.

Friday evening September 30 2016, my son was driving my car, he came home and informed the car engine had started making a very loud banging noise and he could feel the vibration. Saturday morning October 1,2016, we got in the car to make a 5 minute drive to my work, I heard the banging and told my son to go straight home, it was a terrifying sound. My son got on the freeway made it to the freeway exit when the card made one more horrible bang and then died, he was able to coast off the exit and stop on the side of the road. But he was lucky, honestly if the car had died any sooner on the freeway he could have been hit or worse, killed. I had the vehicle to the dealership, they ran a diagnostic and said the warranty would cover the repairs because the vehicle had had bad maintenance (which was NOT true). They quoted me 9800.00 dollars to replace the engine new, or 7900.00 used. They told me the vehicle had debris in the engine and they would not repair it! I had to pay out of pocket to fix my engine, two weeks ago I received a recall notice for my car engine, sighting debris in the engine due to bad manufacturing being the cause! I paid another automotive company to fix my car, because let's face it 9800.00 is the price of a new car, maybe not my car, but a new car none the less! This was my 3rd Hyundai purchase, and after this it will be my last, this company is dishonest and doesn't honor it's warranties!

April 3 2017 I was traveling home from work at 100 km per hour. My Santa Fe started to make these awful banging clanking noises like metal hitting. I managed to get off the highway and had it towed to the nearest Hyundai in Winnipeg. The service department said I had metal in my oil and I will need a new engine....the cost $5,000 to $7,000 dollars. I had to gather my 4 years of records and sent to dealership so they could plead my case to Hyundai Canada. Now I am waiting to hear back.

We have had several vehicles ...Chevy Ford GMC and even another Hyundai and we have never had engine issues. We drove these vehicles 220,000 to 305,000 km and sold them. Never ever had engine fail!

I am Hoping Hyundai Canada will do the right thing as this Santa Fe is my first LEMON. and I cannot afford this repair

While accelerating to merge into traffic the engine started making an unusual sound, kind of a rattle. When letting off the accelerator and just cruising with traffic everything sounded normal. The noise came and went throughout various driving conditions. The next day the engine quit and my wife was able to cost safely off of an exit onto the shoulder. I was able to get it restarted and drove it to the dealer. After hearing the knocking sound and metal in the oil they said it needs a new engine. Quoted a little over $7,000 to replace the engine. The dealer submitted a request to Hyundai for assistance with the cost of replacing the engine. Hyundai offered $1,000. Only 6,000 miles out of warranty, all services performed on time and they only want to offer $1,000? It was really an insult. With the $1,000 from Hyundai it would have still been close to, if not a little over $7,000 by the time they finished with the extra charges (you need a new belt, oh the spark plugs need replaced...) and taxes. I don't have $7,000 so I brought my trailer to the dealer loaded up the car and took it home. I have started disassembly but have not gotten far enough into the engine to identify the actual cause.

Update from Feb 6, 2017: After disassembly I discovered one of the rod bearings has spun in the connecting rod. New crankshaft, all new main and rod bearings, and a new connecting rod are on order. so far the cost of parts will be just about $1,000.00

Update from Feb 27, 2017: After completing disassembly I discovered all main bearings had significant damage consistent with metal debris on the bearing surface.

Santa Fe started to smoke really badly. Had to tow it to have it checked, the Hyndai service department siad we need a new engine. They had not even looked at the car at this point. They simple made a "diagnosis" based on what we reported. We are second owners so they did not honor the 100,000 power train warranty. Hyundai finally agreed to have a look at the engine to diagnose the problem. They agreed to pay for the labor to take the engine apart to examine it. They said it blow a rod and we were responisble to pay for a repair ( a $8000 estimate for an other engine) . They said we failed to maintain the the car even though we showed prove of routine oil changes ! I am very disappointed in Hyundai and I beleive there is something fundamentally wrong with the engine that was in the car. We are currently having the car fixed still after a month without transportation and are waiting for a rebuilt engine which are on "backorder" , maybe that's because there is a major probelm with this engine. I would not recommend this car to my worse enemy!!!! I will never buy an other Hyundai in my life :-(