This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was driving the vehicle started making a strange noise and then I saw smoke come out of the back of the car, I was able to get over 2 lanes in the hwy to get to the shoulder. Dealer said the engine blew up. Engine only had 62K miles on it. And maintenance was done at dealership
Notice hesitation with vehicle when accelerating both on highways or from lower speeds on any roads. Assumed this might be normal for a 4 cylinder engine, however, I am now concerned it is related to recent recall of the make, model, and year of my vehcle for engine manufacturing problems related to stalls and increased risk of crashes.
Engine failure. We were driving on free way and heard a knocking sound, than car just stoped and refused to start. When trying to start it makes very loud knocking sound inside the engine and doesnt start up.
The contact owns a 2013 Hyundai Santa Fe. While driving 40 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.
- Durham, NC, USA
Search CarComplaints.com for these popular complaint phrases...
I was driving on the interstate at 70 mph and started a faint rattelling noise coming from the motor compartment. I thought it might be a wheel bearing.traveled 3-4 more miles, then with what I would describe as complete motor failure, aloud clattering noise from the engine compartment and lose of power happened. I immedietly pulled over to the side of the highway a and snd looked under the hood. I checked the oil level and it was fine, but it was very black and smelled burnt. I called for roadside assistance and the vehicle was hauled to the nearest Hyundai dealer. 1st thing the service dept. Person did was check the oil and said that it was fine also. They then took the vehicle inside, they drop the oil pan and found pieces of metal they thought to be from bearings from the bottom end of the motor. I had just bought this used vehicle in September 2016 and the motor failed in November 2016 almost 2 months to the day I bought it. It was purchased from a Hyundai dealer so the vehicle was inspected and certified. The motor and the turbo both had to be replaced at the cost of $6364.11 out of my pocket. The service manager tried to get some sort of goodwill help from Hyundai and they refused. To say I'm not happy is an understatement, I did file a complaint with Hyundai motors usa. I've been doing investigating on the internet and I'm finding other people with similar problems with their 2013 2.0T Santa Fe's.
The contact owns a 2013 Hyundai Santa Fe. While driving 65 mph, an abnormal noise emitted from the engine. The contact pulled over to the shoulder and the engine stalled. The failure occurred without warning. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 123,271. Updated 05/10/17
We were driving the vehicle on the highway around 60 mph, the vehicle stalled in the middle of the highway with no prior warning, no check engine light, no overheating.... the engine has oil and the radiator is full of antifreeze. We took it to a Hyundai dealer, they advised the engine is locked up and we need new engine that costs $8500. According to some reviews on the internet, this has happened to many people and Hyundai ended up replacing the engines for them. I called Hyundai customer care center, they refused to do anything about it because the car is out of warranty period (79K miles). It looks like this is a common defect in these cars and the manufacturer should recall these engines.
While accelerating to merge with traffic the engine began making a rattling sound. As I let off the accelerator pedal to join the traffic flow the engine noise stopped. It came back a few more times before we made it home. The next day while descending a hill the engine quit. Since it was down hill my wife was able to coast onto a exit ramp and pull onto the shoulder. I was able to get the engine restarted and drove to the dealer. They determined there was metal debris in the oil and the engine needed replacement.
2013 Hyundai Santa Fe sport 2.0T turbo with complete engine failure at 75000 miles. On 12/5/16 at around 7:00 pm, while driving on the highway, smoke started to come out of the car. After pulling over, large amounts of smoke was coming out of the tailpipe. We cut off the engine and had the car towed to autonation Hyundai mall of Georgia in buford Georgia. On 12/6/16, we received a call from the service advisor stating the engine was blown, and that a replacement was needed, but that it will not be covered under warranty. A call to Hyundai national customer car (s/w [xxx]) at 8006335151-case 9790795, produced no results as [xxx] stated that the repair will not be covered by Hyundai in any way, shape, form, or amount. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My check engine light came on in my Hyundai on Saturday. The next day, Sunday, I took my Hyundai Santa Fe sport 2013 to the car repair for a diagnostic. The tech said the codes were related to a timing belt and that we could drive it short distances and bring it back later before closing (5pm) because the repair mechanic would not be in until Monday. On the same day, Sunday, we drove to pick up a rental car so that my huyndai could go back to the shop for the mechanic on Monday. While driving to the car rental, we pulled into the car rental parking lot and my Hyundai just stopped/shut down while driving. It would not turn back over. I called a tow truck to have it towed back to the car repair. The next day, Monday, the car repair called and told me that my engine had seized and that a new engine would have to be purchased. I had my Hyundai towed again on that same day to Hyundai service center for a second opinion and they said something about my camshaft and that the engine had seized and that a new engine would have to be purchased. My Hyundai had just had a tune-up and it had oil in it. We checked the oil on Saturday. A brand new car with regular oil changes and maintenance does not just decide to go kaput! I am thankful that we were not driving on a highway and that we did not lose our lives on that Sunday.
Began to smell burning smell and a few hours later low oil light came oil, stopped car and no oil noted on dip stick. Added oil but poured out the bottom of car. Dealer noted oil line to turbo had failed and oil was dripping onto the manifold with possible fire risk. Unsure of any engine damage...updated 10/26/16
Engine stalls while driving at slow speeds and at highway speeds. Rpms go to zero. Been in shop twice - once cant duplicate problem, 2nd time replaced fuel pump near gas tank. Currently in shop for same problem.
The contact owns a 2013 Hyundai Santa Fe. While driving at various speeds, the vehicle began to blow smoke out of the tail pipe and into the cabin of the vehicle. The vehicle would also hesitate and accelerate slowly. There were no warning indicators illuminated. The vehicle was taken to the dealer where it was confirmed that the ECM failed and needed to be replaced. The contact stated that there was a customer satisfaction recall for the update of the ECM, but the vehicle owner was not notified. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 30,460.
The oil line that feeds the turbo had a major oil leak onto the manifold, this could have caused a major fire in the engine bay. It is a known issue on this vehicle and the line is not safe for the location and risk of fire. One of the symptom we had a smell of burning oil at stop light....updated 11/09/16
After accelerating from a stop light, turning left onto a two lane 35mph road, the car seemed to downshift and would not respond to the accelerator. It continued to move forward at no more than 10-15mph jerking and lunging up a hill, causing a hazard for approaching cars. The AWD light came on along with another light pertaining to the drivetrain/axle. We were able to continue a few hundred yards until a safe spot to pull over was found. The roadside assist tech suspected there may be water in the fuel system, however when loading the car onto the truck, noticed the jerking motion and insisted it should be brought in for inspection. In our first conversation with the mechanic he mentioned recalls on the vehicle. We said that we had just purchased the car after lease, 2 months prior, and during that process we asked about recalls and were told there were none.
While turn left into a subdivision the steering would not re-center thus the car ran over a couple of large stones lining the roadway at the entrance. The ABS did not engage. Finally the car stopped about 30 feet later. I was able to finally steer the car back on to the street. There is damage to the undercarriage, the inner wheel well on the right side was torn off, the left front air dam, the exhaust system, the right front wheel was damage, and a flat tire.
When driving on the freeway, vehicle lost power and shut off, smelled and saw smoke coming from the vents. Pulled to side of road and opened hood to check engine and flames shot out, closed hood and truckers ran over with fire extinguishers and called fire department. Within 5 minutes vehicle was totally engulfed and fire department had arrived and could only prevent flames from spreading to surrounding environment. Vehicle was totally consumed by this catastrophic fire. Called Hyundai corporate offices in California to report it as the vehicle is under warranty and was asked 'what do you want us to do?'. received the impression that they were not going to do anything about this.
The vehicle was stopped with my foot on brake. The engine began to race for several seconds and then returned to normal. It seemed as if the transmission was in neutral when this happened as there was no laboring of the engine. The car was in drive.
The contact owns a 2013 Hyundai Santa Fe. While driving at 25 mph, the vehicle stalled. The contact was able to restart the vehicle and the engine warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 39,847.
A D V E R T I S E M E N T S
- Edmond, OK, USA