This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passed out while driving. Struck the rear passenger side of another car with the front drivers side of Santa Fe. Airbags did not deploy. Santa Fe was totaled. I suffered a broken neck in two places and dislodged two cervical disc. Now having to go for surgery to repair disc damage. Hopefully I will regain use of left hand do to nerve damage.
The contact owns a 2013 Hyundai Santa Fe. The contact stated that the air conditioner was activated and failed unexpectedly. The vehicle was taken to a dealer on numerous occasions, who was unable to duplicate the problem. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
I bought a 2013 sante fe Hyundai in may, after driving for 2 weeks air conditioner went out, A/C light goes out and it stops blowing air. Pulled off road, turned car off and turned it back on. Took it to planet Hyundai in las vegas nv and they had the car for 10 days told me it was fixed. Replaced a transistor and said it was fixed, had the car back for 4 days and happened again, calling the dealer again tomorrow. Current mileage is 630.
6/25/13 my wife was traveling approximately 45mph on a 95 degree day (Florida) when the air conditioner briefly blew hot air then stop producing any air period. The A/C light turned off and none of the other buttons would work. She took it to the local Hyundai dealership where they kept it for the day. She was advised they were unable to duplicate the incident, the vehicles computer did not show any errors, and the air performed properly for them. 7/10/13 my wife was traveling on the interstate at approximately 70mph and the air conditioner stopped blowing again. The A/C light was not illuminated and the air flow dial would not respond. She took it to the local dealership again and kept the vehicle running for the service tech to view. The service tech was dumbfounded by the incident. The vehicle was turned off and restarted and the air began to blow without issue. We have not picked up the vehicle yet but will update when its returned.
The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving 45 mph, the air conditioner failed. The vehicle was stopped and restarted as the air conditioning unit operated as designed. The vehicle was taken to a dealer for diagnosis and the contact was informed that the control panel would need to be replaced. The vehicle was repaired. The failure recurred one week later. The vehicle was returned to the dealer and the contact was informed that there was an electrical malfunction. The vehicle was not further repaired. The VIN was unavailable. The failure and current mileage was 3,000.
- Sherwood, AR, USA
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6/10/13 while driving 45 mph with outside temp around 90 degrees my air conditioning stopped working. Tried turning off and on but would not work. Pulled to the side of the road turned the car off and restarted and the air conditioning worked again. I thought it was just a fluke. 6/28/13 while driving 65 mph on the interstate the car lurched and the rpms went up and down. I pulled to the side of the road but no lights were on and everything looked normal. I pulled back on the road and took the next exit. At about 35 mph the car started hesitating and then died. I coasted to the side of the road and it restarted on the first attempt. I was close to my destination so I drove there and called Hyundai assurance. They towed the car to the closest dealer and they have had the car for 3 business days and have not been able to duplicate the problem and the computer shows no errors. They said they would probably have to have a field engineer to come look at it. I don't know yet how long that will take. I loved the car until this happened. Now I don't think I will feel safe if they can't find the problem and fix it. Am I just supposed to keep driving it and hope this doesn't happen again and hope that no one is hurt next time.
The air conditioner cuts off for no reason which causes the heat inside the vehicle to go extremely high causing us to pull over to the side of the road to restart the vehicle.this can be dangerous as there is not always a good place to pull off. If you don't pull off to restart the vehicle temperatures can rise to 100+ degrees very quickly especially here in Florida!
Vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full. However, gasoline gauge on dash only would and continues to show 3/4 full. There have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does Hyundai have any answers available to correct this situation. The vehicle has been in my favorite Hyundai service facility for many days and when finally returned the only answer I was given, was that the vehicle is an early production of the model and they have had some of same problem. In addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. There was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. Then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. I have been a Hyundai customer since 2001 as this is a very great disappointment and besides safety issues. These issues must be cleared up asap by both the Hyundai manufacturer and straightened out with their dealers. Please ! I would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as I purchased it equipped and take back this one. They know of the problem so just simply replace my vehicle without any charges to me now!
A D V E R T I S E M E N T S
- Brooksville, FL, USA