The contact's daughter owns a 2013 Hyundai Santa Fe. The contact stated that while her daughter was driving at 40 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic who informed the driver that the vehicle was subjected to a recall. The vehicle was then towed to (boulder Hyundai 2555 30th St, boulder, co 80301) where the vehicle was repaired under NHTSA campaign number: 17V226000 (engine and engine cooling). Not long after the vehicle was repaired the 4-wheel drive feature was activated, however the feature failed to engage or operate without warning. The vehicle was taken back to dealer where the driver was informed that the transmission and the rear differentials needed to be replaced. The manufacturer was also notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was 122,219. Consumer took vehicle to hotchkiss auto repair (denver, co) and was informed that the transfer case had been removed from the transaxle. They found that all of the splines on the output shaft had been worn down and were not meshing with the splines of the transfer case. Consumer was told that this could have been caused by the prior engine work that was done on vehicle.

- Thornton, CO, USA