This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Santa Fe. The contact stated that the air conditioner was activated and failed unexpectedly. The vehicle was taken to a dealer on numerous occasions, who was unable to duplicate the problem. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
6/25/13 my wife was traveling approximately 45mph on a 95 degree day (Florida) when the air conditioner briefly blew hot air then stop producing any air period. The A/C light turned off and none of the other buttons would work. She took it to the local Hyundai dealership where they kept it for the day. She was advised they were unable to duplicate the incident, the vehicles computer did not show any errors, and the air performed properly for them. 7/10/13 my wife was traveling on the interstate at approximately 70mph and the air conditioner stopped blowing again. The A/C light was not illuminated and the air flow dial would not respond. She took it to the local dealership again and kept the vehicle running for the service tech to view. The service tech was dumbfounded by the incident. The vehicle was turned off and restarted and the air began to blow without issue. We have not picked up the vehicle yet but will update when its returned.
- Ormond Beach, FL, USA
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- Navarre, FL, USA