CarComplaints.com Notes: The 2012 Hyundai Santa Fe has a problem with the engine stalling while driving. Both our data & the NHTSA's complaint data show a significant defect trend at low mileage.
In a 2-page letter to owners in August 2014, Hyundai claims the engine stalling only occurs under a "specific set of operating conditions".
However a class action lawsuit filed around the same time details multiple claims from Sante Fe owners that claim the engine stalling happens at any time, under any conditions.
The air conditioner on this Santa Fe 2012 SE is having issues with something causing the fan output to slow considerably when braking or accelerating. The compressor sometimes has shut off completely during braking, and the A/C control dial is still lit up like it is working fine. When using the MAX control turned on, the compressor shuts itself off when changing the output dial from dash output to floor and dash output and I have to turn it back on. This changes and morphs into all kinds of crazy actions, sometimes it works, sometimes it does this. I have had it in for repairs numerous times, over 6 times, and been told the control panel was replaced twice, and a new battery was installed after my car died the day after the dealership said part was ordered and that they checked everything out, but couldn't find any problem.
So...Now my complaints have gone to Hyundai Customer Care/ Hyundai America, and I met the field rep there at the dealership to hammer this out. So as of today, the second day, I have been notified that after test driving my car, the problem doesn't present itself. I have always suspected an electrical problem, and recently Hyundai release Campaign 929, fancy name for a recall, and it was to address problems with car stalling at low speed braking, which MY car has also done twice...but I think there is a bigger problem here. I think it is either the alternator is very poor, or electrical system isn't wired correctly. I am going to be without my car until they can figure it out, but honestly, I just want it fixed right.
Other issues have been dome light assembly failure of front driver/passenger dome lights, broken door clip on passenger door resulting in door panel coming loose, wrinkled armrests on both driver's side and passengers side also being replaced.
A D V E R T I S E M E N T S
The air conditioner on this Santa Fe 2012 SE is having issues with something causing the fan output to slow considerably when braking or accelerating. The compressor sometimes has shut off completely during braking, and the A/C control dial is still lit up like it is working fine. When using the MAX control turned on, the compressor shuts itself off when changing the output dial from dash output to floor and dash output and I have to turn it back on. This changes and morphs into all kinds of crazy actions, sometimes it works, sometimes it does this. I have had it in for repairs numerous times, over 6 times, and been told the control panel was replaced twice, and a new battery was installed after my car died the day after the dealership said part was ordered and that they checked everything out, but couldn't find any problem.
So...Now my complaints have gone to Hyundai Customer Care/ Hyundai America, and I met the field rep there at the dealership to hammer this out. So as of today, the second day, I have been notified that after test driving my car, the problem doesn't present itself. I have always suspected an electrical problem, and recently Hyundai release Campaign 929, fancy name for a recall, and it was to address problems with car stalling at low speed braking, which MY car has also done twice...but I think there is a bigger problem here. I think it is either the alternator is very poor, or electrical system isn't wired correctly. I am going to be without my car until they can figure it out, but honestly, I just want it fixed right.
Other issues have been dome light assembly failure of front driver/passenger dome lights, broken door clip on passenger door resulting in door panel coming loose, wrinkled armrests on both driver's side and passengers side also being replaced.
- 4xhyundaibuyer, Austin, TX, US