CarComplaints.com Notes: The 2011 Hyundai Santa Fe has a problem with the engine stalling while driving. Both our data & the NHTSA's complaint data show a significant defect trend at low mileage.
In a 2-page letter sent August 2014 to Santa Fe owners, Hyundai claims the engine stalling only occurs under a "specific set of operating conditions".
However a class action lawsuit filed around the same time details multiple claims from Sante Fe owners that claim the engine stalling happens at any time, under any conditions.
There is a thumbing sound and the vehicle shudders badly, and there is a loss of power. The more I accelerate the louder the noise is. At first I thought it was a warm up problem, but after a fifteen minute warm up the problem still there. I took it to a certified dealer and I explained my problem to the service rep. I asked them to drive to vehicle to duplicate the problem. When I returned I was told that a computer update and that this problem should stop after driven a few miles. I don't think my vehicle ever lift the shop for a road test.
What may be my vehicle problem and how should I handle this situation?
A D V E R T I S E M E N T S
There is a thumbing sound and the vehicle shudders badly, and there is a loss of power. The more I accelerate the louder the noise is. At first I thought it was a warm up problem, but after a fifteen minute warm up the problem still there. I took it to a certified dealer and I explained my problem to the service rep. I asked them to drive to vehicle to duplicate the problem. When I returned I was told that a computer update and that this problem should stop after driven a few miles. I don't think my vehicle ever lift the shop for a road test.
What may be my vehicle problem and how should I handle this situation?
- George A., Baltimore, MD, US