This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Prior to contacting NHTSA we contacted Hyundai and informed them that the bottom of the vehicle has rusted through and we can see the bottom of the interior in this vehicle when the car is on a lift (this was pointed out to us by a third party repair shop and not the dealer). It appears that Hyundai may be concealing data from NHTSA regarding corrosion problems on its vehicles. What is clear is that Hyundai is shirking its safety obligations and will not cover corrosion, regardless of whether it is functional or safety, if the warranty has expired. Based on prior dealings with NHTSA I know that recalls are not limited to the warranty period if vehicle safety is in question. When we contacted Hyundai, their excuse for why the vehicle had a massive hole in the undercarriage was that the vehicle is driven primarily in Illinois and Illinois uses salt on the roads in winter. If I'm not mistaken, more than half of the vehicles in the us are driven on roads that are salted in the winter. This excuse is simply not acceptable and perhaps NHTSA needs to prohibit Hyundai from selling vehicles in the northern half of the us if this is going to be Hyundai's attitude. I've never had this problem with any other manufacturer.
The contact owns a 2008 Hyundai Santa Fe. While driving unknown speeds, the driver side air bag indicator illuminated. The contact called a local dealer (plaza Hyundai located at 2740 nostrand ave ste a brooklyn, NY 11210) where it was diagnosed that the driver's seat needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened case number: 10473827. No further assistance was provided. The failure mileage was 45,000....updated 10/19/17
The contact owns a 2008 Hyundai Santa Fe. The contact stated that while driving at various speeds, the air bag warning light illuminated sporadically. The vehicle was taken to a dealer for diagnosis and the contact was informed that the driver's seat would need to be replaced. The manufacturer was notified but offered no assistance. The vehicle was not ben repaired. The failure and current mileage was 24,500. Updated 06/18/13 updated 06/21/2013
- Brooklyn, NY, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Grayslake, IL, USA