This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The first time I came out to start my car and looked up, there was smoke coming from under the hood and wouldn't start. I had it towed. I was informed it was the starter. The starter was replaced and approximately 6 months later, I noticed a brushing sound when I started the car. Over time it became more often. I returned the car several times to the independent auto shop. They couldn't find out the noise. In the mean time I took to a dealership and they told me it was the starter and to take it back and have it replaced. I returned to the independent dealer and they replaced, it was still under warranty. At the dealership, I was told it wasn't catching. Two weeks later it started the same brushing sound when I started the car. I made an appointment with a dealership to inspect and in the mean time the car while warming up had a burnt smell. I turned the car off and it would not start. Had it towed. The dealership put the car on a diagnostic check and put a new starter in. My car was held for 5 days. They told me oil had leaked from the starter and that was where the smoke came from and the brunt smell. Within a week the car when started had the brushing sound again. I tried to record the sound and after I started 4 times it started to smoke and wouldn't start. Had to have it towed again. It is now at the dealership waiting for a diagnostic.
The are three layers of floor covering on this vehicle. The first is the wall to wall carpet. The second is a floor mat, made of carpet material which is securely anchored to the floor of the vehicle. The third layer of floor covering is a thick rubber mat. The rubber mat rests atop the carpeted floor mat unanchored. It slides around on top of the carpeted floor mat and prevents a severe hazard because it occasionally lodges itself under the accelerator pedal, causing the pedal to jam. This danger can be extreme because when the gas pedal jams in an intermediate throttle setting, it lengthens the stopping distance and has been known to cause a traffic accident.
- Roswell, GA, USA
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- Smyrna, , TN, USA